Reviews of local pros in Beaverton, Oregon

4.7 based on 3637 reviews Back to the listing
    5

    Ive been using AAA heating and cooling for the last 30 years. Andrew Walker came out today to service both my furnaces and air conditioners. He was very courteous and thorough in his work and able to show what he had done in his report. I will continue to use AAA heating and cooling because of reliable technicians like Andrew!

    5

    My furnace service appointment with AAA went really well. Technician Ernesto was on time, efficient and thorough. He went above and beyond - testing my furnace, replacing the capacitor and installing a new thermostat. He was also very good at explaining the issues and what he was doing to rectify them. High marks all the way. I will definitely contact AAA next time I need a furnace service.

    5

    I needed work done quickly and AAA Heating & Cooling were there to help with patience and professionalism. John G and Jesse were awesome on site installing new equipment and taking the old away. They explained the process and gave updates which was appreciated.
    The Design Specialist Matt and Kayla with Permitting & Scheduling were great at the office with prices and options for the work being discussed beforehand with no surprises so I didn't have to stress about it. Garrett has also been a big help!
    I will be a return customer. Thanks so much!

    5

    AAA has serviced my furnace and air conditioner for the last 20-something years (it also installed them to begin with). They are very dependable and skilled. Today technician Isaiah did my yearly furnace tuneup, he was friendly and efficient. Highly recommend this company.

    5

    We've been using AAA for annual maintenance of our A/C and furnace for the last few years (installed A/C 2021). The service Andrew provided was thorough, he communicated about what he was testing and he explained what he found and answered my questions. Easy to work with - thank you Andrew!

    5

    Another great experience with AAA Heating and Cooling. We've bought a new furnace from them and have had excellent annual maintenance service for years. Today we had duct cleaning, including the dryer vent, and our experience continues to be very positive. Sean and Stephanie were prompt, informative and professional. They explained what they were doing and made certain that the job met our expectations. I don't hesitate to recommend this company.

    5

    I contacted AAA Heating and Cooling Inc because of my AC unit was making a terrible noise. I thought it was going to explode. I sent an email to them and in less of 24 hours Kayla contacted me. She was amazingly efficient and proactive. It was very easy to schedule an appointment. Also, the price was convenient. Today the technician, Andrew, come by. He called before arrive which I really appreciate. Andrew was very professional and honest. He was able to solve the problem in less than an hour.

    5

    My furnace died a few weeks before Christmas. Chris and Silvio were able to get a furnace replacement and brand new A/C for my place in 2 days! They were friendly, professional, and knowledgeable about all the equipment. Anthony was incredible with providing many options for financing the whole thing. I cannot recommend this company enough, thanks AAA!

    update - Dec 2024: First of all, my furnace and central air has been AMAZING. I've had zero issues and i'm so happy with the units I purchased. I also had Ernesto come for maintenance on the units and he was so friendly and professional! He sent me information about how to further maintain my equipment and a variety of plans I could purchase for the future. I would highly recommend AAA to anyone for their furnace or A/C needs!

    5

    Andrew was super great, super knowledgable and experienced and had a lot of great insights into how our cooling systems work here at home, as a new home owner it is super helpful to be equipped and prepared for what I need in the future for my home.

    When doing the maintenance we saw immediate results and Andrew went through step by step what he was doing as I was watching. Super friendly and I highly recommend him and his company. It's nice to have someone in the business for as long as they have been!

    5

    What really separates one HVAC company from another is the customer service. Andrew was the technician who worked on my unit today. He showed a great amount of respect to myself and my property. He was a very genuine man and I absolutely felt that he has my best interest at heart. Andrew took the time to explain to me all of my options and what each meant and what that looked like in a long-term scope. AAA Heating & Cooling will have my continued business because their customer service is top-notch.

    1

    We called AAA Heating and Cooling to fix our gas furnace that was not working. My husband had already spent several weeks trying to fix it and had replaced several parts already. When the AAA technician arrived at our house he wouldn’t even listen to my husband about what the problem was or what my husband had already replaced. He started working on the furnace and after about an hour he told us that he had blown the transformer, which my husband had just replaced and was brand new. He told us if he replaced the transformer he could fix our furnace, so we agreed. He had to drive to the office to get the transformer and charged us for the drive as well as the new transformer. He replaced the transformer, did the wiring himself, and then blew it AGAIN and told us he would need to charge us for another one. He also told us after almost 4 hours of work that they charged $192/hour (this had not been mentioned before). At this point we asked him to stop working. He couldn’t tell us what the problem actually was, told us our furnace could not be fixed, and that it was too old. After he left we went to look at the furnace and the technician had left all the wiring disconnected (had not reconnected what he took apart) and we were left with a blown transformer. In other words, he left the furnace in worse shape than when he arrived. We had another company come out 2 days later and they identified the problem in 10 minutes and had our furnace fixed in under 2 hours. I called AAA Heating and Cooling to file a complaint and was told over the phone that they would refund us the amount that the 2nd company charged us to fix the furnace. However, after emailing them the invoice from the 2nd company, AAA emailed back that they would not actually refund us and that their work was done correctly. They state that my husband wired things incorrectly and that our furnace was too old to be fixed. This obviously wasn’t true since our furnace has been working perfectly for months now after being repaired by Watts Heating and Cooling. AAA is a company who does not stand behind providing quality service. I strongly advise against working with them. Call Watts Heating and Cooling instead! They are extremely professional, upfront about their costs, and actually know what they’re doing.

    5

    Recently, the electricity went out in our neighborhood and when it came back, the heater stopped working. It started to get very cold and I was concerned for my wife and baby. But AAA Heating & Cooling came to our rescue. We called the 24-hour service number listed on our unit. They were very responsive. They moved quickly to assess the situation, get the necessary component for the repair, and by the next day we had heat again. I especially like that when they know there is a baby in the home, they move even faster to complete a job. This is maybe the second or third time this company has helped my family. We have been customers for 1 -2 years. My family and I will be staying with AAA Heating & Cooling forever.

    5

    Just had an air pump installed and furnace replaced by AAA. Austin was fantastic with his estimates for different options, price adjustments, and communication. Josh and Silvio were fantastic with the install. They were on time, friendly, and gave me a demo when they were finished. They also cleaned up well before they left. Nothing but a great experience with AAA. Highly recommend!

    5

    Our HVAC suddenly completely stopped working, with flashing lights indicating an electrical shorting issue. We were able to schedule a call for next day. Andrew came by to diagnose and troubleshoot the problem. It turned out to be a fuse and contactor issue.

    Not only was he able to pinpoint the problem and had all the necessary replacement parts to fix it, he was patient and explained to me his thought process every step of the way. Not to say I can personally fix this issue in the future, but I learn quite a bit along the way, which I always appreciate.

    I would highly recommend Andrew and AAA Heating and Cooling for all HVAC needs! Customer service was top notch.

    3

    So. I am on the fence with this. We had a company out to check our AC. They felt it was appropriate to repair it. My husband wanted more information. He wanted to know about replacing the unit, if it was too much to repair. Pretty fair idea. So they sent a lovely woman to do an estimate. However, she doesn’t really know more than reading the stickers on a unit. And I get it. You sent a salesperson to sell a product. She had to text someone to find out that they don’t work on our type of unit. It’s a condo. So that’s something for people to know. But she didn’t have a ladder. She didn’t want to go up in the attic. She was super nice. But I felt like they sent someone that I could not get what I needed from. And that is no fault on her. That’s the problem with some of these companies. They want to sell something. But, some of us educate ourselves enough to need someone that is more than a salesperson. Anyway. It wasn’t the worst experience. But not the best. I feel like they could have asked more question about the unit, and should never have even sent someone out.

    5

    We had a new furnace and new air conditioner, installed by AAA Heating and Cooling. The whole team was very professional upfront and thorough in their communication and service. Our sales rep Matt was very helpful and upfront about the cost and the process. The installation team, Jorge, Silvio, Josh, and Jack did an excellent job removing our old system and installing the new system. They were very professional and pleasant to work with and explained our new system carefully and made sure everything was up and running. Overall, we’re very happy with the product and service we received from AAA Heating and Cooling and highly recommend them.

    1

    We do not recommend AAA Heating and Cooling. Their technician incorrectly serviced our A/C, did not actually perform a cleaning, and then flooded our utility closet ruining drywall, flooring, and high-end filters. Their 5-star reviews are because they pay their technicians to tell their customers so it will get them bonuses. We are waiting on resolution from AAA ownership for this matter.

    5

    Super quick and efficient, would highly recommend at the very least giving them a shot if you need any HVAC repair/replacemnt

    1

    I schedule an appointment get an estimate to replace a broken furnace my appointment was Jan.15 they gave me a widow of 12-2pm (which was done by text )and they never showed up.
    First my time worth money! Second I deserved a phone call not at text message!
    One you didn't even look at my unit, how can you send me a proposal! This was your text to me!
    by Daniel L. from Aviator Heating & Cooling:
    Hi Mary. We will have to send you our proposal to your email as we're unable to make it.
    My suggestion to owner get a real office person not some answering service! Don't text people! Call to make or change appointments!

    5

    Fantastic service and very timely! Quick to responded and no nonsense involved. Replaced both furnace and ac unit in no time at all!

    Great local business

    5

    Absolutely above and beyond! They were able to expedite our HVAC repair since we had pets and there was a heatwave. Daniel and Rudy were amazing! We never felt pressured when given the options for pricing. Will be recommending to friends and family.