Reviews of local pros in Canby, Oregon
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We've used L&J for years to keep our home cool or warm and cozy during the changing seasons. We've also called upon them to expand our system to additions on our house. Every time, their staff has been exceptionally well educated in heating and air systems. They won't up-sale or recommend something if you don't really need it or if the cost would exceed the benefit for you. If something breaks, they are there for you asap. Absolutely wonderful company. I'll always call them first.
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These guys rock! Fast service. Knowledgable techs. Good price.
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Someone in the office returned a phone call within minutes; a service provider was at my home within an hour; and the service provided within 1/2 hour. All were polite, courteous, and efficient. I would definitely recommend them.
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The team at L&J is great!
Katie was prompt to reply to my Google inquiry and worked with me to get all the details. She was so personable & helpful with my unique situation.
Jeremy, who performed the repairs was equally impressive, not deterred by the tight crawlspace! He communicated with me throughout the process, and persevered to get the work done in one visit as well as cleaning up!
It is such a relief to have the repairs complete and have one less thing on my plate - THANK YOU Jeremy, Katie & everyone at L&J! -
I can only say great things about L & J Heating and Cooling! We had been without our air-conditioning for two weeks and the other company we were working with kept telling us they were waiting on the part we needed. That company had given us a quote of $2,600 and then tried to upsell us and additional $1,500 worth of stuff we didn't need. It was suggested we contact L & J Heating and Cooling. Not only did they have the part we needed, they were quick to schedule us and saved us over $1,300!! They only sold us what we needed and were so easy to work with. Thank you Katie and Joe!! We are really enjoying our nice cool house.
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Thank you all at L & J Heating & Cooling for the amazing save of us suffering in this heat when our heat pump quit yesterday. "We are not worthy". Highly recommend this company beyond five stars. ;-)
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Great service, very good at communicating when they're coming, and prompt. When Katie found out I was going to be in meetings and likely wouldn't be able to answer the phone, she texted me so my service wouldn't be delayed. Fit me in when someone canceled so that myself and my dog would have AC before the next heat wave hit (later this week!!!) The guys that come out are respectful, funny, and don't act as though they're rushing to fix the problem just to get to the next appointment. Would definitely recommend.
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I called and scheduled an appointment and was pleasantly surprised to get an appointment in just 2 days. The service guy came out, went thru my ac and furnace with me, did some cleaning and testing. Said everything looks ok, just needed a really good cleaning. He did not try to sell me a new unit, he was nice and honest.
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Ron at L & J Heating & Cooling deserves my utmost praise for his outstanding service. I am thrilled with L & J Heating & Cooling’s exceptional customer service, extensive knowledge, reasonable pricing, and lightning-fast response time. I cannot express how grateful I am for their assistance! Ron’s expertise in addressing and repairing problems is truly commendable. With his efficient and speedy approach, he ensured minimal disruption to my daily routine. The reasonable pricing further exemplifies L & J’s commitment to customer satisfaction. I highly recommend L & J Heating & Cooling to anyone in need of top-notch heating and cooling services. The few people that I spoke with over the phone were super positive and easy to engage with. Kudos to the entire team for their remarkable work!
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I am very impressed with Ron and Justin who did the start up on my new furnace and air conditioner. They were professional, friendly, answered all of our questions and did a great job explaining everything. They left the job site clean and neat. They are a great asset to L & J Heating & Cooling!
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L&J is amazing! Fast, professional servicing that will get you back up and running before you know it!
Our home warranty company is painfully slow and difficult to deal with. After waiting THREE days just to get a call from our company to get assigned a technician, we gave up and placed a service repair request on L&J’s website on a Monday morning just before 8am. They called shortly after the day started, said they would out on Tuesday by 3pm (and earlier if they could). They called back within the hour, a technician was here before 10am THE SAME DAY (Monday) and we were back up and running within 30 minutes for $50 more than the home warranty technician fee (well worth it)!
Will use for all my a/c needs in the future! -
If you're looking for a quick review: 100% call these folks if you need any work or service done. I fully recommend them, and will be using their services in the future. Read on for more details.
We have a Heat Glo propane fireplace (4 of them total in the house), and we've never had it serviced before. The previous owners of the house had them installed at some point, and we don't know if they had them serviced either. Our main one in the main living room has been a workhorse for 6+ years for us, and it started having issues where it wouldn't stay on after initially starting. It'd try to restart, and sometimes it'd stay on, sometimes not. Eventually it'd keep going and then we were good.
I searched around a bit for places that would work on these, and L&J kept coming up. Gave them a call, and after a simple scheduling to have someone at least do a standard service on the fireplace and begin troubleshooting, we were off to the races. The person scheduling set the tone by saying a service would be less expensive than a full diagnosis visit, and it might clear up the issue. I'm already sold by down-selling a visit instead of up-selling.
Service was done by a wonderful young man, and he did a really nice job. He replaced all the filament and hand-placed everything in the fireplace. He cleaned it out completely, and then tested a few things. It ran way better, but still had the same re-starting issue. He thought it might be the pilot assembly. So we went from there.
This is where L&J stood out to us. They ordered the pilot assembly and sent out one of their very senior tech's to also diagnose during the install of the pilot assembly. This part was nearly $1,000, so obviously this was a "I hope it will fix it" situation. The service tech ran the fireplace a bit, saw the issue happen, and told us the pilot assembly won't fix it. He very well could have installed (and charged us) $1,000, and then continued troubleshooting. He did not do this. He said we likely needed new ignition modules, which they could order and install.
The new modules came and he and the first younger tech came, installed them in about 30 minutes, and bam, our issue is resolved. Fireplace also runs WAY more efficient it seems (less propane getting burned, fireplace runs way hotter). The quote for the part was the cost of what we paid overall, so labor was included. Basically no surprise costs.
This is a long review, but I wanted to detail the fact they could have squeezed way more money out of us to fix this issue, but they didn't. They were honest, they did fantastic work, and they stood by their reputation. They gained a life-long customer here. Thanks L&J for such a great experience. -
We have an oil furnace that was installed in 2016. When we called the company that installed it, they informed us that they no longer service oil furnaces so that’s when L & J popped up. Ron was so knowledgeable and knew exactly what was going on. He was on time and done in about a half hour. For their standard yearly service fee, we have warm air again and I learned a lot about keeping my furnace in shape.
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After enduring two long waiting sessions on the phone and a long question and answer session followed by a request for my credit card (before services were performed), i cancelled my appointment with a large, local HVAC company and called L &J. They were quick (they came before they expected), professional, and efficient. They treated me like home-town businesses used to treat customers. I will call L & J first from now on.
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Ron is a technician extraordinaire. Twice now he has diagnosed correctly the furnace issue within minutes. Thank you, Ron.
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We called L&J when our gas furnace started malfunctioning. Ron gave us the bad news. After 46 years, we needed a new furnace. Joe at L&J promptly provided several options. Once we made up our minds, the furnace was delivered and installed by Justin. Justin was very patient to explain our installation options and promptly went to work. He installed and trained us on how to operate and maintain our new furnace. The staff at L&J are excellent communicators, knowledgeable, patient and very efficient.
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Our 22 yr old heat pump broke down during the cold snap, the night before New Year's weekend. L&J is highly recommended here in Canby, and we called them on Tuesday. They needed to get a special permit as our house was not in a residential area.
We were without heat for over a week. Joe brought us over space heaters. Joe worked with us the whole time, and L&J made sure we had our new heat pump and furnace in time for the ice storm.
So that is my L&J story, and I would definitely recommend them!!!
Follow up on 2/22/24
We just had our county inspection and were told that everything looked really good. The inspector said that he is always pretty impressed with L&J's work. I told him we were, too!
PS. Our new furnace is so quiet we can't even hear it!
Follow up on 4/5/24
I continue to be impressed by the service that I am still receiving from L&J. In March they sent a text, then came by to check out a question I had, and to make sure everything was working well. Also, they found a $1000 rebate and sent it in for me! -
L and J was super easy to schedule with, they got me in quickly, the staff is incredibly friendly and pleasant to work with.
Tech's came out to the house, were very professional and were even early. They got right to it and had diagnosed and fixed the issue in less than 30 minutes.
They clearly know what they are doing. The process was painless, they explained to me everything that they did in a way I could understand. They didn't try and upsell me on any maintenance plans or things I didn't need.
They were knowledgeable, fast, pleasant to work with and reasonably priced. Highly recommend! -
L & J recently serviced our heating and air conditioning systems. They were courteous, professional, friendly, and even early. Their price was very reasonable. I am a repeat customer because of these reasons and will continue to be. Give them a chance.
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We needed a new gas furnace for our old home and called L & J after looking for a local company to do the work. We had nothing but excellent service from Joe, and our experience with Justin and Jeremy was topnotch. We were promptly taken care of and it was one of the smoothest experiences with a home repair company in ANY category! I CANNOT say enough good things about our experience. Thank you for making this so painless! We are now enjoying heat for the first time in 4 years.
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L & J was recommended to me by a PM company. They're flexible with their scheduling. They perform quality work at a high finish level compared to others in the trade. They make sure the job is right, and you're happy. Joe, when he walks the job, as well as the Mechanics that perform the installation, will spend the time to discuss the job to ensure alignment of expectations. They made sure not to make a mess, clean up as they go, and give it a vacuum at the end. I've used them multiple times, and will continue to use them.