Reviews of local pros in Clackamas, Oregon
-
From the three or four companies I called Comfort Solutions was the only one that provided three options to compare without upselling anything. The system I ended up choosing (which was the one they recommended) ended up being better than recommended. It took a while for the system to be available with all the supply chain issues, but as soon as they got it, I had it installed. Would definitely recommend
-
Technician showed up on time but only stayed 20 minutes.
Comfort Solutions installed our system 3.5 years ago so it was time for a cleaning and tune up.
The burners were NOT cleaned which I believe is the critical part of the furnace.
I am very disappointed after the great job they did installing the unit.
Most other companies do include this service and for $170 I feel ripped off.
Wont be using them again -
Purchased a new install that was completed timely and professionally. After install one of the new mini split units had an issue. I rec’d immediate response for service followed up by a second tech visit. It was determined the new unit was defective and was replaced quickly. No hassles ... everyone was very pleasant to work with and we will recommend them whenever the opportunity arrives.
-
We've used Comfort Solutions for several HVAC installs and/or replacements and have to say the whole team from start to finish deserves an A+. The office coordinators, estimaters and installers are all highly professional and pleasant to work with. We don't hesitate to recommend Comfort Solutions to our friends and family....
-
Mason was wonderful! Top notch work and friendly! I'm happy I bought through Comfort Solutions.
-
Cody was perfectly on time and did a wonderful job finding the problem and explaining things until I fully understand. There were reminder text, emails and calls which I do really appreciate. They were also very transparent on the pricing from the very beginning. I am very pleased with the diagnostic service. Thank you very much for making it so easy!
-
Working with all the people at Comfort Solutions was pleasant, professional and effective. They did a nice job with the installation and provided good value. We are very happy we chose Comfort Solutions!
-
Comfort Solutions really has their act together. The whole process of getting our new heat pump, from the initial estimate to the actual installation, was smooth and seamless. Their staff are extremely friendly, knowledgeable, and professional.
-
The level of care and attention to customer needs is top-notch at Comfort Solutions. They've always treated us very well and when a recent part was defective, they moved heaven and earth to prioritize a replacement. Going above-and-beyond for customers is increasingly rare, but the team at Comfort Solutions does this on a routine basis and we're grateful for that. Highly recommend!
-
So trustworthy, knowledgeable and amazing staff and HVAC techs. Love my new comfort zoning! I will be recommending Comfort Solutions to all my friends and family. Comfort Solutions went above my expectations…
-
The repair specialist (Ryan) was very thorough in identifying the problem with our gas furnace. After the ordered replacement part (inducer) arrived, he returned and once again made a thorough check of my system to ensure that the problem identified was the inducer before he started to install it. He was able to quickly install the new part and then checked things out to make sure everything was now working correctly. Ryan is very personable and the next time we have a problem with our heating or AC system I will call Comfort Solutions and hope he will be the assigned specialist.
-
Comfort Solutions did an excellent job in installing a new AC for us. The technicians were very knowledgable and explained exactly what the process would be. They worked well together as a team and got the work done in less than a day. After they finished the installation, they explained everything they had done to get the unit installed and how to use the new thermostat. We were very pleased with the work and the installation. Sharon Lamberth
-
My experience with Comfort Solutions and the team from beginning to end was incredible. They were prompt to come to my house and provide an estimate, it was a fair price, and they provided guidance along the way. The installers were professional and customer driven, continually saying ‘we want to ensure that YOU are happy in the end’. Overall it very positive experience and I would highly recommend them.
-
I wanted to replace a 20+ year old furnace and have new A/C installed. Had a great experience from start to finish with these guys. They were friendly, efficient, didn't push an upset and were able to schedule me within a week, had the products on hand, gave me a detailed quote, came to measure before hand, showed up on time, did exactly what they said they would, walked me through everything they did and even helped move some things for me. The whole job was done in a work day and I was very happy to have A/C by 3pm. Great job guys!
-
Comfort Solutions has a very skillfull and very personal group of guys who installed my AC unit and air infiltration. They did a great job adapting the space and specific needs for both units! They explained in detail actions that were required for installation. I couldn’t have asked for a better team or greater performance! They did it all and it looks great. I was given a full tutorial with each section, especially a demonstration of the new air filtration filter, maintenance of each, the outside AC unit, required new electrical outlet, flip switch box, and all the safety features. Wow, I feel really taken care of with the superb work and warranties. I am so glad my neighbor had done her homework and recommended this company. I highly recommend them!
-
They came out and serviced my furnace. The gentleman was on time, knowledgeable and professional. Even saved us some money. Also had them quote and install my a/c system. The crew that came out were amazing. The professionalism and craftsmanship were top notch. I would recommend them to anyone need heating and a/c work.
-
Communication in scheduling was friendly and we were able to get someone out quickly. Jon Asuncion was our technician. He called me as I wasn't able to be there with my mother for the appt. He diagnosed and explained the situation very clearly. He also let us know there was a leaky pipe in our crawl space which we greatly appreciate! He was awesome! Thank you! We would definitely use Comfort Solutions again.
-
Had a very good experience with Brian, Cameron and Marcus and crew. Brian was very knowledgeable and the admin team helpfully connected with the insurance company to keep it moving. The bid was reasonable, the guys professional, timely and efficient and the product well done. Thank you!
-
Our AC stopped cooling over the weekend, I made an appointment on the company website, since we'd used them at our old house, on Saturday for a Monday appointment (arrival between 10 am - 3 pm). At 3:15 on Monday I called the company as a technician hadn't arrived and they said that the online reservations don't come through (even thought I received email and text confirmations) and told me they couldn't get anyone out today. At this point, I'm so disappointed that they can't manage to make their online appointments that we'll never use them again.
-
I recently used Comfort Heating Solutions to install a heat pump in a property. The staff was extremely professional and competent. The estimator had an excellent understanding of Oregon rebate opportunities. The installers were great to work with. It was an excellent experience all around and I'm very pleased with the work.
-
Mason recently repaired our furnace. Took him two visits due to the fact that they had to order the part. He was prompt and answered all of my questions. He did a temporary fix until the part came in. He also found another issue on his second visit and repaired that as well. I found him to be very professional and enjoyed talking with him.