HVAC reviews in Cornelius, Oregon
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I recently had a system installed by Hybrid Heating and AC. I must give this group a five star rating. A+ on all scores. The install is that wonderful finished look skilled tradesmen can do. The extra high marks are due to the flexibility of the team. I was able to get extras added to the system at the last minute. I wanted an auxiliary power in for the gas furnace, and an auxiliary fresh air supply. Both are in. There was flexibility on the install, also. The furnace exhaust could take a left or go up. I was able to choose, it now goes through the south wall. The installers that made all this happen, drumroll please, Andrew, Jake, Duane and Tim. Job Well Done. Thank You. A special thanks to Eric, a patient design specialist. :]
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Worst experience ever. I paid in February. Product was on backorder for months. After complaining, I got an upgrade just to have it break down less than a month later. Owner keith never calls you back. The emergency line doesn't even work so you can't even call after hours. They are real quick to take your money, but act like a snail when it comes to installing and repairing. Do yourself a favor and go somewhere else. I really wish I did. And when they miraculous do respond to you (3 months later) in a review posts, all you are going to get are excuses after excuses. The best one is : "oh this has never happened before". Give me a break. I try and do my best to try and support family owned businesses, but this definitely left a sour taste in a mouth when it comes to family owned businesses.
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Every person I have dealt with at Hybrid has been professional, respectful, capable, and nice. We used them to install an air conditioning unit, and for maintenance. They would be my first choice for any future HVAC work.
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We had our ductless mini-split installed by the team at Hybrid 4 years ago & it was a wonderful and efficient process. This week, we got a weird error code on the system & they came out the same day & diagnosed the issue! Calvin was professional & helpful. We cannot recommend Hybrid enough!! Thank you!
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I discovered on the hottest day of the year that my AC wasn't working. Hybrid had such great reviews I called them, and was very pleased with their service. They came the same day and were able to fix the problem. I would definitely recommend them!
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Hybrid recently replaced our aging furnace and air conditioner. We upgraded our system, creating more comfort zones in our house. We love our new system. It is much quieter and far more comfortable than what we previously had.
The Hybrid team did an excellent job from start to finish. Very professional and thorough! Good conversation up front regarding our needs and a great team to complete the removal of our old system and installation of the new one. Anyone needing a HVAC contractor should consider using Hybrid. -
Rory was extremely knowledgeable about the particular issue I was having. In this case the fan on my furnace wasn’t turning off when it reached temperature. He diagnosed the issue no problem as a faulty control board and had me scheduled within the next couple days for the replacement once the part came in. Personable and responsive. I would definitely recommend this company to friends and family.
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Will was very respectful, removing his shoes before entering our house. After doing the hvac servicing, he let us know of any issues that were currently in need repair and of any potential issues that may come up in the future. I feel very confident that the service was done correctly and efficiently. Thank you!
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8-23-24 Had maintenance service to our existing HVAC system completed by Jacob P today. Very knowledgable technican and very professional. Service was excellent. I would highly recommend his services to your other customers.Hybrid Heating & Air Conditioning is a top-notch company for sure and you will not be disappointed in their professionalism, their knowledge, and service.
Initially, in 2018 when we constructed our home we were referred to them by a contractor friend of ours, Interior Revisions Custom Remodeling. We couldn't be happier. They installed our heating and cooling system and even pre-wired it for future zoning if we were to ever need it.
They came out yesterday and we had them finish up the work to zone our house into 3 zones, and right away we noticed the improvement and how beneficial zoning increased the performance of the system. In hindsight, we wish we could have installed zones when we initially built our home.
For future services and HVAC needs for our home we will definitely use them as long as they are around.
Thanks Kevin and crew!
Lane and Mauricia Jobe -
Professionalism and caring at its best! Hybrid Heating doesn't even service my area, but when my furnace stopped working the Friday before Christmas and after a storm front brought ice and snow to Wilsonville, Megan called me back to try to troubleshoot my furnace issues over the phone. After checking off the first two items, the third turned out to be the issue and I was able to defrost our frozen condensate line and get our furnace running! Megan didn't have to call me back, they wouldn't service my house if they had someone available to help so they had no money on the line, but took the time to try to help anyway. I can't thank her enough for helping us get our furnace running on the last business day before Christmas! I recommend them to everyone who is in their service area because if this is the service they will provide to someone outside their area, I can only imagine the help they can provide to those who are!
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Eric did the inspection of the home we are purchasing and he far exceeded our expectation. Then you sent a team to service the furnace at the home we are selling and those two guys were great as well. We are also having Hybrid install a brand new high efficiency propane furnace at our new home and have the utmost confidence that the experience will be top notch!!
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Calvin provided excellent customer service. Received a phone call that they would like to come by earlier for a furnace tune up, Calvin arrived right at the new time. Very patient and answered all my questions. Highly recommend.
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Chris was very nice and explained things very well. The installers were efficient and polite, and very considerate. Andrew explained what every was and what it did after everything was installed. This is the second time I have used Hybrid and I have been very happy both times with the results. If I needed anything to do with heat and air conditioning in the future, I would call them immediately!
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After having reservations about how much another company was charging I contacted Hybrid to do some of the work. They charged me about $1500 less than the other company wanted to charge me. I canceled my recurring maintenance payments from the other company and will pay these guys to maintain my system from now on. Very professional and was impressed by their tech and general professionalism.
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Megan!! I called this morning after going over to my son's house to find it freezing cold and the heater not working. You guided me through what might be the problem, unfreezing the condensation line was the fix. So while you could have come out and charged me you helped diagnose it over the phone, it was so appreciated during this storm we are experiencing. I hope your company continues to thrive!!! I will be a customer for many more years and recommend your company to others.
Thank you again for your help. -
Needed service on a mini split, it was blowing chunky black stuff. Hybrid was close by so decided to try them. Office staff is friendly and helpful. My tech Will was knowledgeable and fast and efficient! I highly recommend, I feel lucky to have found Hybrid !
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We had an excellent experiece with Jacob. He gave us a courtesy call about 30 minutes before arrival. He was very efficent, tidy, and diligent about the work. He initally thought we would need a new pump for our heat pump. But he installed a new one and found it having the same issue. So he put the original pump back in place explaining what might happen if the original pump did fail. He thought the problem was most likely due to the pump not being strong enough to push the water through the system instead of the pump going out. He documented the issue as part of his report also. He answered all questions explaining some of the intricacies that I did not understand in a manner that I could relate to. He was very friendly and pleasant to deal with in every aspect. We would definitely reuqest Jacob for any future work. He showed us again why we enjoy our entire experience with Hybrid. Everyone we have dealt with from sales to service and routine maintenance has been excellent.
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Our experience was wonderful from start to finish. When Chris came out for our estimate he gave us multiple options and explained each in a very easy to understand way. He was available for all our questions while we considered the quotes we received. Once we decided to go with Hybrid they scheduled us very quickly. Our installers were friendly and professional. Again everything was explained in an easy to understand way. They were done in a day and cleaned up so you wouldn't even know they were there
Highly recommend Hybrid -
Updating review after our one year maintenance check. Still very highly recommending to all our local contacts. Jacob and Tim did an outstanding job identifying an issue and fixing it to make sure we have this unit in good shape for years to come. Great communication and punctuality as well.
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Excellent crew and outstanding service. From Eric’s design and sizing of the system to the installation by Andrew, Daane, James, and electrical crew, all professional and punctual. In particular the installation crew did a phenomenal job being minimally intrusive with the equipment, and neatly adjusting all components. Will fully recommend to friends and family. -
I recently had a mini split system installed by Hybrid, and I couldn't be happier with the entire experience. From start to finish, the team at Hybrid Heating demonstrated professionalism, expertise, and outstanding customer service.
The installation process was seamless and efficient. The technicians arrived on time and were well-prepared for the job. They worked diligently to ensure that the mini split system was installed correctly and in optimal working condition. I appreciated their attention to detail and the care they took in handling the equipment.
The technicians at Hybrid were highly knowledgeable about mini split systems. They patiently answered all my questions and explained the entire installation process, giving me confidence in their expertise. It was evident that they were well-trained and experienced in their field.
Throughout the entire process, the customer service provided by Hybrid was exceptional. The team was responsive, friendly, and genuinely committed to ensuring customer satisfaction. They took the time to address my concerns and went above and beyond to exceed my expectations.
I am extremely pleased with the mini split system installation performed by Hybrid. The quality of their work, combined with their professionalism and outstanding customer service, has made me a satisfied and loyal customer. I would highly recommend Hybrid Heating & Air Conditioning to anyone in need of HVAC services.
Thank you, Allie, Eric, Megan and the Team, for a job well done! I am enjoying the benefits of my new mini split system, and I am grateful for the positive experience your team provided. Keep up the excellent work!
Follow-Up Review:
After having my mini split system installed by Hybrid Heating & Air Conditioning, I wanted to share an update on my experience. It's been one year since the installation, and I continue to be impressed with the performance and efficiency of the system.
The mini split system has been working flawlessly, providing consistent and comfortable temperatures throughout my home. The energy efficiency of the system has also been remarkable, leading to noticeable savings on my utility bill. It's clear that the team at Hybrid Heating did an excellent job with the installation, ensuring that everything was set up for optimal performance.
In addition to the system's performance, I remain highly satisfied with the level of customer service provided by Hybrid Heating. They have continued to be responsive and helpful whenever I've had questions or needed assistance. Their commitment to customer satisfaction is truly commendable.
Overall, I am extremely pleased with my decision to choose Hybrid Heating & Air Conditioning for my mini split system installation. The quality of their work, combined with their professionalism and outstanding customer service, has exceeded my expectations. I highly recommend Hybrid Heating & Air Conditioning to anyone in need of HVAC services.
Thank you once again to Allie, Jacob, Megan, and the entire team at Hybrid Heating for your exceptional service and support. Keep up the excellent work! -
We have used Hybrid Heating & Air Conditioning for both our furnace and a/c unit. Every part of our experience with Hybrid has been wonderful. We just had our heater serviced by Hybrid technician Jacob P. He was professional, extremely knowledgeable and taught us how to heat our home in the most efficient manner. I would highly recommend Jacob and Hybrid to everyone. It was a pleasure to work with them.