Reviews of local pros in Cornelius, Oregon

From sales, to installation, to crisis management, this company is the best. We just had a new heat pump installed about a month ago, and now we're using the unit more (the heat wave hit). We noticed water dripping in two places, and initially thought it was a plumbing issue. Upon further inspection I suspected it was the air handler. I called Joel (sales guy) who IMMEDIATELY responded with solutions. Then the owner (Kevin) came out and assessed the entire problem.

It turns out it was a manufacturer defect (these things happen), but there is a lot of damage to my house. Kevin explained everything, reassured me about them fixing it all, and has arranged for all of the other repairs to be handled immediately. Even the same day, we're having a crew come out to begin fixing everything before mold can grow.

Their communication, expertise, and problem-solving skills are more than I expected from any business. I'm grateful that I chose this company, and will refer them to everyone.

Best owner direct HVAC is a great company with great people working for them. They were straight up with us throughout the whole process of deciding to repair or replace our furnace and AC. The customer service is great and the installers did a great job with the attention to detail. Highly recommend!

Great Team, very knowledgeable, took the time to explain everything in detail to us. Pleasant experience. I will be using them for now on.

These folks are all about efficiency and communication. Gabriel the installer talked me through the options for unit placement inside and out. He asked for clarification to ensure we were on the same page. The electrician (sorry I didn't catch his name) was equally skilled at communication and made sure I understood what his plan was for utilizing an already near full 200 amp service panel.
The completed job looks great and shows the care taken to demonstrate pride in craftsmanship. From the estimator to the installer and the office staff, every step of the process was professional and considerate. And . . . their bid was highly competitive. Thanks for a very pleasant experience.

Kevin has been to my house twice to complete some maintenance on my AC and to troubleshoot an issue with my heater. He is very polite, determined to get the job done, and did a great job.

More great service from BOD HVAC today (6/25/25). Kevin was here the same day I called and pleasantly and professionaly pointed out an error I'd made in using the thermostat control. Problem solved. Thank you again!

I’ve been extremely happy with Best Owner Direct (BOD). They replaced an older gas furnace with a heat pump, which gave us central AC as well. PGE has a heat pump engineer who came out after the BOD installation and inspected the work and capacity planning and found everything was done well. When there was a small leak in the interior water pump BOD was out here the same day to fix it and it’s been working flawlessly since. Heat pump quotes are all over the place and BOD provided a competitive/affordable price. The heat pump is very efficient: With a 3600w solar array we paid zero for the AC this past summer. When overnight temperatures are around 40F our electric heat bill is just several dollars a day (2400 sqft 1937 home, 75% upgraded with contemporary insulation; all new windows). When temperatures dip into the 30sF or below freezing auxiliary heating coils in the air handler are activated and that can raise the electric bill to between $5-$10 a day. But we are very pleased with the price/performance of the system; and BOD offers a reasonable maintenance plan too. To make a long story short, I’m referring BOD to friends and neighbors as a great HVAC/heat pump installer. And that’s probably the best review one can make.

I’m always delighted to see Kevin. He runs a great, honest business which is priced fairly and he over delivers always. I’ve recommended Best Owner Direct to ALL my friends

Been using them for years after the owner Kevin showed up so fast when our furnace went out one year. Been a fan since! Now, Danny is so great to work with, also. So friendly, knowledgable, fast. You guys are the best!

Easy to work with, competitive pricing, work was done well and cleaned up everything before leaving. Thank you for a positive experience getting our new Heat Pump installed!

BOD service Tech, Kevin, came as promissed and checked many aspects of system operation. All items checked out and he was satisfied that the system was operating just fine. His care and concern and knowledge was top notch and made me feel confident that my system was being cared for.

Can't really answer the questions below since Adrien did not perform a service becuase we need a whole new system. Joel showed up and did a great job explaining the different options.

Came out in the middle of summer last August to repair a section of duct that was broken/ripped and cooling the crawlspace instead of my house. They were efficient and got the job done for a good price.

We received services from Best Owner Direct HVAC today on our heating system. The Office Staff and person who came to service our unit were both very helpful, professional and great communicators. I recommend this company!

Everyone at Best Owner Direct was fantastic from my initial phone call to installation of my ductless heat pump. I very much appreciated how friendly but professional each person was. I would highly recommend them to anyone.

After 9 months our new heat pump system registered a voltage problem and stopped operating. I called Best Owner in the morning and they asked me to give them a couple of hours to arrange a service call and then told me Freddy would be coming at 11:00 a.m. Freddy showed up at 11:00 on the dot, ran some quick diagnostics on the heat pump and the air exchanger, and asked if there was a separate damper in the kitchen on the other side of the wall. There wasn't a damper in the kitchen, but there is a damper in the attic that handles heating/cooling zones for the upstairs and the signal wire had a short that was causing the voltage problem. A few minutes later, and a couple of system resets, the problem was solved and heat returned to the house. Great service and experienced technicians make Best Owner a great partner in keeping our house happy.

Problem was my heating. I was referred by my friend to this company. They are very prompt, did a fast scheduling on the service and friendly. The appointment was late in the afternoon so, Freddy the technician diagnosed what’s wrong fast, got the repairs scheduled and did a great job explaining well what the problem was. I would highly recommend this company to anyone.

To me..Customer Service is priority one.B.O.D. won the day...easily.
Our home had an older hvac system that was 20 plus yr.s old and was truly on its way out...In doing our due diligence,we definitely wanted a home town business and a close by business. We called around to a few local shops but only got messages. BOD actually answered the phones and came by the following day. We still had heat but the system was acting up. Dan from BOD stopped by and looked at it and tested everything.We all concurred that it was best to get a new system. We then met with Joel and settled on a new system...at a very competitive price.. The installers came a few days later an did the total install in one day and it looks great....Great service all around...these fellas were like a swarm of bees...a well tuned machine.My wife and I are extremely happy with our new install and with the folks from BOD....from office help to the install Techs. Our homework paid off in spades,and we highly recommend these folks for your hvac needs. YOU won't be sorry.
Tom B.

The best customer service around. Fast scheduling and right on time. Our service tech Danny was very knowledgeable and quick to diagnose the issue the first time and got the repairs scheduled fast. Once the part arrived he was back out as scheduled and got the repair done quickly. I'll be using them again in the future.

Advertise geothermal and geothermal water systems. Would not discuss them stating they are too expensive. Then later received an email that they could not give a quote on a heat pump. Guess they did not want our business.

Will was great! He communicated clearly about his arrival and worked quickly to resolve the issue. I can't recommend him enough!

Bruce

Will H. came out to check out the ductwork. The two other companies did not crawl under the house they just reached down and took pictures. Will went under and did a temporary repair of the damaged ductwork. This was really above and beyond what others had done.