All reviews for James Heating & Air Conditioning

installed mini split and had hard time getting anybody to even look at unit, Jim explained cause fixed unit and charge half of what other co. quoted, even was available to talk on Christmas ev. superior customer service.

I have known Brian and used his services for many years. They are super dependable... They arrive when they promise to. They don't leave until everything is completed and running well. That's what I'm looking for!
I don't think you can find anyone more knowledgeable and qualified as Brian, Brandon and their Team.

Had James Heating and A/C come out for a air duct inspection under my house. Jake did such a good job informing me of any issues and ended up fixing a duct that popped off and secured it at no extra cost. Thank you guys for your help and knowledge. Very much appreciate it.

Excellent and timely service. Very important when the temps are below 50 most days. The gentlemen diagnosed the problem in my furnace, grabbed the part the following day and it's fixed! Pricing was fair and the customer service was outstanding.I will be calling them back for any other needs I have in the future.

This is our second time using James for our old janky furnace that loves to quit when its cold. First time, they were punctual and didn't try to make it any more or less than it was. Just got the job done. Not much to be done.

The second time, Bradley Raines was dispatched to our house. He came in like a ghostbuster, backpack of tools, posative focused attitude and at exactly the right time. He diagnosed the problem quickly and was back with parts in no time. He Prioritized the job as we have three kids and he wanted the house warm for them, a major point of gratitude for us. Basically, the furnace needed to be rebuilt completely. He was super fast, accurate, detail oriented and didn't feel like he wasted a second of time. Literally running out to the truck if he needed something to finish the job and back in a flash. I never felt like I was giving my money up to some crooked repair guy nickle and diming us to death. Instead it felt like a professional craftsman with a high skill set and ethical approach preparing our furnace for many years of use. The price is about but you would expect but the professionalism surprised me. Bradley is an asset to the company for sure and will be calling him again. You are the Bruce Lee of heating and air conditioning.

Thanks Bradley!

I depended on their service to maintain our heart pump system for almost five years. I've been able to schedule appointments with less than a week's wait time. Also, they take the time to answer questions about thermostat setting.

Jake came and fixed our AC. Showed up early and was very professional and knew what he was doing needed to replace the capacitor. Got it done price was cheaper than I expected and explained everything great! Will definitely use them again and refer everyone I know to them.

We called on a Sunday morning and said it was ok to wait until Monday. But later that day we got called from Santiago that he could be there later. By 4 pm he was at our door. He quickly diagnosed and fixed the heat pump. Explained everything. Very professional. Would definitely call them again. Thanks James Heating!!

I value and appreciate James HVAC. They are friendly, quick and willing to explain their processes. They have done my annual maintenance for the past decade (note: they run a discount for maintenance in May!) and they informed me of the least expensive way to buy and maintain my own filters. Nice crew! Good service!

I purchased unit from James Heating about a year ago. It started having problems that were out of the ordinary. Steve and the crew worked very hard to figure it out. They did a great job, I really appreciate the hard work.

Called James Heating and even though they (and other HVAC companies I called) were extremely busy they got a tech (Trevor) out within a few hours. Service was just excellent, Trevor was professional and knowledgeable, I will be calling them for more service soon. Highly recommend!

FIVE STARS! After a winter living with baseboard heat we had Larry out to recommend a more efficient heating system that included air conditioning. We chose the Daikin ductless system and three floor mount units. Tyler & Eric were on time and did a fantastic job installing the heat pump (outdoor) unit and the first two indoor units and Trevor came the next day to install the final indoor unit and test the system. All four were professional, answered all of our questions and showed us how the system worked (which is straightforward and easy) The installation looks clean and tidy and the system works so well. We really couldn't be more pleased with the team at James Heating. Thank you!

My furnace died this morning. It's supposed to get below freezing tonight and I have two young kids in the house. I thought it would be easy to get an HVAC technician to come help me, especially since so many of them advertise emergency service. I was wrong! It's Thursday, and the first SIX companies I called tried to put me on the schedule for Tuesday. James was the only company who said they would absolutely be here today. The technician was prompt and totally solved the problem. The price was reasonable - no emergency upcharge. Without their help, we would be sleeping in a hotel tonight. I can't recommend this company enough.

Got right to work and made sure there wasn't any questions or concerns that I might have had.

We had been trying to get our pilot light repaired for over 5 months, previous company said parts were no longer available. Finally called James, they located the part and came out the next day. Fireplace working great. Thanks to the company and Jake for all his work.

Highly recommend James! They came out and helped me. I bought a Nest thermostat and Andrew installed it and also installed some manual dampers for the upstairs. They were amazing and efficient and very reasonable. The office staff was super nice. I can not say enough good things about this company. There are 50 heating companies in Eugene, and James is the BEST.

I had an issue with our furnace this week. I contacted James Heating & Air Conditioning early in the morning. They said a technician would be out the same day. Tech was onsite by 12:15 pm. I even received a text and phone call advising of his arrival. He we efficient in his work and was able to identify the issue being a defective igniter, replace the defective igniter and get the furnace back up and running in less than 1 hour. His name was Santiago, and he did such a great job that I would be remiss not to share this experience with others.

I had a horrible experience with PriorityOne, and working with James Heating & AC was a night-and-day experience in comparison. I will use these guys for any needs I have with my furnace or AC.

My family and I have used James Heating for as long as I remember. My great Aunt Sherry used to worknfor them in their office. The workers are prompt and professional. They are knowledgeable and fair and they came out to Creswell for no extra charge. I have a feeling they are so responsible that they will figure out what is happening at the home I own and help me fix it. I haven't lived there for a year now. Whenever I had an issue with the head pump, James Heating was responsible and reliable. They are very friendly and helpful.

Larry the salesman was friendly but very professional, and knowledgeable. I felt very comfortable that he was selling me a good product. Installation crew was professional and got the work done with what looked like a lot of experience. Also had my ducts cleaned, could tell the difference immediately. Also done professionally. I would highly recommend them.

Best experience ever! James Heating gave me a same day appointment right before a massive heatwave! Brendon was polite, knowledgeable and fast. My AC was fixed in under and hour and at a very reasonable price. Highly recommend.

We reached out to 3 companies to clean our ducts and James Heating was the only one that returned our call.
Kayla gave me the exact cost, right on the phone, and got me scheduled.
Exactly on time, Jessie, came by. He not only cleaned our ducts, but took apart and cleaned the furnace, adjusted the dampers and was a pleasure to have over.
Absolutely no mess and our heat pump system is working much better now.