HVAC reviews in Eugene, Oregon

4.6 based on 559 reviews Back to the listing
    5

    Today our Heating/Cooling system was serviced by Jobe. He was extremely friendly and easy to work with. He immediately made friends with our two dogs and treated us as if we were long time friends. We would welcome Jobe in our home anytime. Thank you Automatic Heat for your excellent service and employees!

    5

    Technician performed routine maintenance on one Daikin and one Mitsubishi heat pumps, as well as a Navien gas water heater.
    Helpful commentary maintained throughout visit.

    5

    We recently had a gas furnace and AC unit installed and are so pleased! What an easy process! It was less than a month from the time we called about getting an estimate to the time the job was completed! The price was competitive, the office staff was friendly and the technicians were phenomenal. We look forward to working with them in the future for annual maintenance. 10/10 recommend.

    5

    Based upon my approximately 25 years of relying on Automatic Heat to maintain the old (really old—a sawdust burner that had been converted to oil!) furnace at my residence, then the replacement of that venerable old beast with a high-efficiency gas unit, plus A/C, I always call this company first for my HVAC needs. They’re the only outfit I recommend to my friends who need heating and cooling service and products. Auto Heat just installed a 3-zone mini-split in my rental home. Great work by a top-notch team installing a quality system. Exactly what I have come to expect from this excellent company.

    5

    I can’t say enough great things about Automatic Heating and Air! From start to finish, their service has been absolutely exceptional. The technician who came out was top notch—knowledgeable, professional, and clearly an expert at what he does. He took the time to explain everything, worked efficiently, and made sure everything was running perfectly before he left.

    The office staff were also super awesome—friendly, helpful, and genuinely committed to customer satisfaction. It’s rare to find a company where every single person you interact with is so kind and competent.

    If you’re looking for reliable HVAC service with a personal touch, look no further than Automatic Heating and Air. They’ve definitely earned a lifelong customer!

    5

    Exceptional knowledge and experience; but better than that: superior response time and delivery of service. Coordinating the staff to come tend to 2 emergencies was a seamless experience, and the staff that arrives is very professional. When they came into our home, they cover their shoes, they have all their tools, are dressed appropriately and even took time to make friends with our dog. They also explained what's going on and in the case of an all day-installation to fix something, kept us updated. Fantastic communication and timely responses each time. Highly recommend.

    5

    The Automatic Heat Team just installed my heat pump — professional, efficient, excellent communication skills and good natured. An impressive family business that has been successful for decades because they truly care about their customers and have adapted well to changing times and heating needs.

    5

    We can not say enough about how Jobe does his job!! He is so pleasant and efficient we ONLY request him when it is maintenance time. HE IS A WINNER! Jan Estergard

    5

    We've used Automatic Heat Company for about a decade and have always been very pleased with their service. Our ancient heat pump finally needed to be replaced this month, and the process of getting a new one was smooth and surprisingly painless (less expensive than I was expecting). I will continue to use Automatic Heat and am a happy customer.

    5

    We've enjoyed the absolute best service from Michael, and Allie in the office is terrific !!! They respond quickly, are extremely knowledgeable, and go above and beyond. Seems like a rare trait these days to find folks who really know there stuff, and strive to provide GREAT SERVICE !!!! THANKS !!! Les and Joan Schultz

    5

    Automatic Heat has been servicing my HVAC for 3 years. Their tech, Ryleigh, goes above and beyond to diagnose any issues or potential issues, come up with a repair plan and implement it quickly. Incredibly professional, communicative and friendly. Highly recommend.

    5

    Customer with Automatic for three years. Excellent company to work with. The tech who does annual service, Jobe, (sp?) is efficient, professional and all around great guy. Glad I went with Automatic when I had a complete new system installed.

    5

    We were very grateful that you were able to rearrange the schedule of your oil furnace service man so that he could come over today to repair our oil injector transformer service, since we were getting very cold! The service man was very helkpful and competent, and provided detailed instructions on what to do and what not to do if this happens again. (I tried three times to restart the system and each time was locked out. The service man explained -- in great detail -- why I only should have tried to reset it once. I'll certainly remember next time). Thank you again for your great service!