Plumbing reviews in Eugene, Oregon

The only place I call for any plumbing needs since we bought our house. Sinks, toilets and even a troublesome sprinker system they have always done us right with great work, great parts, and the best customer service. (The prices are great too) There is definitely a good reason why this company has been in business for 3 generations of family. Keep up the good work and thank you from a loyal customer.

This company is top notch. They replaced one of our outside water faucets that was very old and leaky. They did the job so precise, timely, and efficient. Very fairly priced as well. Definetly a go too for us in the future.

Glad I chose Peterson for my fix. Incredibly responsive customer service with a quick turnaround time.

Alex and Enrique were the best. Our house had some finicky older fixtures to figure out and they were able to expertly tackle every problem in an efficient manner. Once it was all said and done the fix was within our budget.

The shower is working again and the kids can finally get baths. My youngest is probably going to spend the next week pretending to be a plumber.

Thanks to Alex, Enrique, and the Peterson crew.

On January 27, 2026, my husband noticed our office carpet was wet. The wetness was in a corner where the file drawers on his massive desk was located, therefore he didn't notice it earlier. How long was our carpet wet? We had no idea.

Since the hot water tank cabinet was between our office and bathroom, we realized the water must be coming from our water heater, and all we had to do was purchase a new hot water tank.

We have used Peterson Plumbing since our previous plumber retired, which was years ago. From our first encounter, we found Peterson Plumbing honest, friendly, knowledgeable, and always fixed any plumbing problems we had.

When Jack from Peterson Plumbing delivered the new tank, he informed us they could not install the tank until a water damage inspection was performed and damages were identified and fixed.
He did, however take out the old water tank and temporarily hooked up the new tank outside the hot water cabinet, so we would have hot water.

This was our first experience with water damage. Through Jack's help, he explained that he could direct us to someone who would give us a free inspection and access the damage. We agreed to have this done, as we trusted Peterson Plumbing's reputation and recommendations. However, as a precaution, we did check out the recommended company, to find they were highly recommended by others.

We are grateful for always choosing Peterson Plumbing for all our plumbing services. They have proven to us that their plumbers and staff are knowledgeable, helpful, friendly, and honest.

We trust Peterson Plumbing's expertise and guidance, and highly recommend them to those that are in need of a plumber to trust, and other services that they provide.

John & Magic Garcia
NOTE: Writing under Magic's undercover account: Aida Ayala.

p.s. We had to call Peterson, again, 2 days ago, because my husband noticed our sink was not draining properly. Hooray, they were here within an hour and took care of the problem! Thank you Peterson Plumbing!

The technician did a great job, and everything worked great when he was done. Would definitely use them again.

Gianni was fabulous. I’d give him way more than 5 stars. . Very knowledgeable, careful, and efficient. Couldn’t have asked for a better person to analyze the situation and discover a clean out test cap had been left on by the sewer construction people and was lodged in the line. Very fast response. However the price was steep and seemed a bit excessive. For this reason I say 4 stars.

Loved everyone in the crew. Joe was able to really explain what needed to be done and was able to execute it. James must be one of the best excavators around putting everything back in very nice shape.

Our tenants had an emergency sewer problem while we were out of town. The Roto-Rooter guys arrived within the hour and had everything working that same morning, which involved clearing out the entire sewer drain system to the main line. They were great, but we knew they would be because we have used them before and will continue to call on them as the need arises.

Don Travis is a good helper and super nice. He helped us with our drainage problem and told us several useful tools.

⭐ ⭐ ⭐ ⭐ ⭐
Second time using Roto-Rooter and I'm just as impressed. While they may not be the cheapest, the prompt service for our emergency was invaluable. Sean was our technician and was a pleasure to work with—he was professional, efficient, and solved our issue quickly. I highly recommend them for reliable and fast service.

Monty was our technician and he was great. 👍 he helped us save some money, he was quick and courteous and thorough.

We had a kitchen drain backup issue early on a Saturday morning. Called them at 10 am when “my fixes” didn’t work. Promptly scheduled from 1 to 3 pm same day. The first technician actually showed up at 11:15 am, but I sadly had gone to the store when I saw them on my security cams. Called the office to let them know I’d be another hour. Came back home. Technician returned at 1 pm promptly in the window of my original appointment. Hunter B (technician) was courteous, quickly identified the issue based on my descriptions, and was done within an hour. He also spotted me a bio maintainer and provided instructions on how to prevent the lines from doing it again. 5 stars is just not enough for how happy I am with their service. Thank you so much, RR!

Really sound advice and definitely am going to use them to finish my job. Help me understand what was going on was very clear with me and I know nothing about plumbing. So that's saying a lot very fair estimate

We had a great experience! Hunter and Ben showed up quick and went through each step of the process with me and showed me where the problem was coming from and the next steps to fix it. They were very nice and did great work and our plumbing is back to normal thankfully! We would use them again for sure if needed!

Their techs, Ammen and Hunter were so amazing! I’m very appreciative. In addition, anytime I called the office to set up work, the office staff was always helpful and polite. I had backups in my outdoor sewer line twice and they came out immediately to clear them out for me (what businesses do that these days?!), which was great because I had family coming that day, the first time. The second time was part of their guarantee. They were genuine, polite, friendly, quick, but thorough, and professional. They had all the equipment they needed to clear out the line and assess the problem. In addition, they were also respectful of the paths through my garden and respectful of the plants. They were not pushy, and discussed all options to manage the partial block in the line, and the condition of the old pipes. Of course, the fix is not cheap. It wouldn’t be for any company to do. I had consulted with another at first, too. It’s necessary maintenance of an old house that no one wants to face, but I prefer to work with a company that engenders trust and consistency with the work they do.

Monty and Trav were awesome. They were informative, kind, gentle and efficient. Monty saw the issue and said “easy fix” Monty is the best! They fixed my outside spigot. My house is old and I thought for sure this fix will cost me a million dollar but actually they were reasonable and fair. Monty worked really hard working in my crawl space. God bless him. You couldn’t pay me to go under there 😂

Travis was great to work with and very responsive. Got the fix done quickly and on a holiday.

Travis was awesome. He did excellent work, and went above and beyond to solve our problem. He was really friendly and professional, and we're glad he was here to help!

Travis came out to assess and hydrojet our sewage system. He was friendly and did a great job. 10/10 would call again. 😀

I broke a 3/4 inch waterline outside my home when I drove a stake in the ground. Roto Rooter came the same day and didn't charge emergency rates They fixed it and the cost was less than half the price of a bid I got from a different company.

Travis arrived on time recognized our problem fixed it and then checked out other drains just to make sure they were ok as well. Very satisfied and would certainly use Travis again