Plumbing reviews in Eugene, Oregon

Owner is an a whole driver blowing 100mph Towing s boat weaving through traffic in the columbia gorge

I had a bad clogg! They came out an fixed for very cheap! I will use drain raider for all my plumbing needs.

They were very prompt and got our clog fixed fast. Very reasonable price also.

Great service and very speedy! James was pleasant and efficient. Got my water back in about an hour! Thank you Drain Raider!

Fast efficient service - reasonable prices. Office staff are professional and the plumbers, like Aubrey - sensational.

Their Tech was professional and knowledgeable and did great job quickly. I would recommend this company and Aubry there plumbing tech to everyone.

Slow and inefficent, Rude employees who milk the clock. Do yourself a favor and find another comapny who will value your time and business.

They were awesome. They quickly assessed the situation and cleared the clogged drain within minutes of arrival. Great prices and very knowledgeable.

Very quick to come out and figured out the problem quickly and the guy was very nice and professional in this case I don't hope to see them soon not in a bad way but if I have a problem I will be using drain raider again! Thank you guys for your service today in this heat!

They came out the same day I called, super fast and professional.
I'll definitely call drain raider again if I need a plumber.

Amazing an fast! Best place around- i use them for my home! Rentals and business! Always honest and fast! An great prices !

Total pros. They got us scheduled quick. Great prices. Guys were on time and super personable. All around great experience. Definitely recommended!

If you need a good trustworthy plumbing service this is who I call first. Every interaction I've had with anyone that has come out for any plumbing need I've had has been nothing less than stellar.

They are awesome!!! Honestly can't say enough good things about them! Same day service, were in and out quickly, and now everything is working like new! I highly recommend them and will use them again.

Drain Raider had someone at my house less than hour after I called. Solved my problem quickly, and the price seemed more than fair. I'd definitely recommend them

Very helpful. Came as quickly as possible, and handled the hassle of dealing with the tenants. Came in well below their quote, cleaned up after themselves, and generally are a pleasure to deal with. Finally someone who helps reduce the panic that normally accompanies the words 'plumbing problem'.

Aubrey from Drain Raider was very professional and fixed the issues with my shower and sink very quickly. I am very satisfied with the services provided and the price that I was charged for them.

TL;DR They clearly don't want to make money, call The Art of Plumbing if you want fast reliable response times.

So I called them to get a quote on a full hot-water pipe replacement job, was told they would be here Feb 13th,. Didn't show, reason being one of the guys called in sick so he had to double up the bookings, understandable. Got a residual for Feb 14th, came in on time took a look around and said id get the quote soon. Its March 12th, almost a month after. Still no quote. I have been back and forth with them over the phone nearly every week (over 8+ calls now) and there reply is always the same "I will let Keith now so he can send you the quote tonight" week later, another call, same kind of reply. Keith if your reading this, send the files to your Secretary next time, she clearly knows what she is doing better then you. I have no doubt in my mind she would have got it sent to me with in a day.

So clearly, you don't want the job, if you did you would have been on top of it. I gave you why more then enough time to do your job. So much time I got another plumber in to do the job you where requested to do. Took them 2 days to get me the quote after looking at the place.

Poor customer service, treated us like children. We would never use Drain Raider and would not recommend them. The receptionist was rude and not helpful. The owner said “ absolutely not” when we ask the tech to come back.

If you think it’s reasonable to pay for sewer pipes to fail and require replacement every year, then Drain Raiders might be the company for you. If you think they should last more than one year, look elsewhere.

Drain Raiders was contracted by the previous owner of my house to replace waste pipes, per the results of a home inspection. Fast forward 2 years: every cheap plastic anchor used on all 40+ feet of piping failed and the pipes fell down. It’s unclear now if the connection to the shower drain was actually glued, but it disconnected and the bath has been been draining into the crawl space, a la the Bluth Model Home. We now have a lake of raw sewage and wastewater under the house.

I contacted the company and they are not willing to make it right, saying that their work is only guaranteed for one year. I assume that’s because we are not able to file a complaint with CCB after one year.

Update: So they finally acknowledge the hole, and patched it but they didn't snake the drain to repair the damage from the hole and have now dropped us as clients! They claim we didn't tell them when the truth is they denied the problem when we 1st told them. Shoddy work and Horrible Service, They left a giant hole in the outside drain of my tenants house causing the drainage problem to get worse. They Lie and say that she is not available for appt when they don't bother to show up or return phone calls. IF they change their tune I'll update this review.