Plumbing reviews in Eugene, Oregon

Thank you Kevin Cohen Plumbing for taking care of the emergency so quickly! If you are looking for a company that will get things done quickly and professionally, there is no need to look elsewhere. I called 2 other companies and they said they would call me back. By the time one of them returned a call, Jason of Kevin Cohen Plumbing (and very knowledgeable) had already taken care of the leaky PVC Bushing. In addition, Jason attached a turn off valve that was more direct for our system. They are the BEST!

Nate from Kevin Cohen's Plumbing showed up much sooner than expected, examined the issue, and said there was nothing to be done. He offered me some options, but didn't pressure me to buy more. Both people I've spoken with from this company were very polite, friendly, and helpful. Highly recommended.

Our water heater had been acting strange lately, and it is located in a hard to access area. Jason was on time, explained all of the repair versus replacement issues and left us feeling like we knew a lot more than we did in the beginning.
Very helpful and would highly recommend this company again.

Jason D from Kevin Cohen Plumbing spent the entire day at my house. I had several things that needed to be done. I expected it would take more than one trip to get it all done. Jason stayed until every item was finished. He did a great job (I'm very picky). He was friendly, professional and explained everything he was doing and why. He went out of his way, even doing a couple of extra small things I couldn't reach to do myself. HIGHLY RECOMMEND!!

Quick and easy visit. Hank was courteous and professional. In the end recommended a solution that saved me $$ and time. Helped me order the correct part before he left. Well worth the dispatch fee to know the best and most cost effective path forward.

Efficient and professional. Also reasonable rates. I had them out to fix a drain and they came in the middle of the window of time given to me. They cleared the drain, offered a few suggestions, and took pictures of a future project to save me time on getting a quote. They also informed me of financing for large projects. Good customer service.

You can't get any better service than Kevin Cohen!!! Stacy was the absolute BEST! Jessie H.. and Jason were sooo professional and Friendly !!! They were on the spot, fixed my clog and looked at the pipes... and then Explained Everything!! It was Totally the best experience. They also didn't break my Bank!! Very Reasonable prices!! I have worked with three other plumber services and while i have Nothing bad to say about them... the work and customer service of KC FAR Surpass anyone I've worked with before!!! CALL them.. you won't be sorry!!!

TEN STARS!! Great service, very reasonable price and top-notch work. These guys did an exceptional job--conscientious, considerate and very thorough. I'd recommend them to anyone. Don't try to do it yourself; this team will fix your plumbing issues fast and at a very fair price. Thank you, Jason & Kiwi. Great job!
-Kat

We had the plumbing for our entire house updated. On the scheduled day Anthony and his crew were on time, efficient, thoughtful and courteous to my husband and me, and to each other as well. Very professional and respectful. They protected our home by wearing booties over their shoes whenever inside. They answered our questions and addressed our concerns. A second crew joined in the next day and the job was completed in only two days. Everything was cleaned up -sweeping inside and outside, hauling away all the old metal piping. Also the crew that did the horizontal drilling from the meter, under the driveway, to our house did not disturb any landscaping. Amazing! We are very happy with all the work.

We just came back into town from vacation and by chance walked out to the garage for something and noticed a major leak in the hot water heater tank. The last thing we wanted to do was deal with a plumbing mess.

We called Kevin Cohen plumbing and spoke to a very nice young lady who was able to schedule us same day, but not until after hours. A few minutes after setting an evening appointment and hanging up the phone I had s call back letting me know they had s plumber in the area that could swing by now if we had time.

Brandon showed up, was extremely polite, easygoing, knowledgeable and took his time to explain what had happened and what best options were.

Literally within 15 minutes Brandon had a fix in place and off to save another customer.

We could not be happier with the customer experience!

Thank you Brandon and team at Kevin Cohen!

The crew at Kevin Cohen is helpful, accommodating and reasonably priced. I had an emergency this last time when we broke an old irrigation pipe moving a gazebo. The person was out within an hour and fixed the problem quickly and didn't charge me extra. Turned a potential disaster into a quick fix. I will always call them first.

Had a great experience with this company when I had my sink and faucets upgraded. However after the merge with Reynolds Electric and the big new building on Chad Drive, their process has changed. Now you have to pay $89 for a "flat rate" estimate, and they have no clue as to what even a simply shower cartridge replacement would be. I will be finding my plumbing services elsewhere from now on.

They have quality service, but they are expensive.
This company does not provide estimates like they claim, they provide contract pricing which excludes breakdown of parts and labor. I needed to replace a water heater for my mom, called this company because of their quality service, and was given an "estimate" of $1750. I asked if I could shop around and they said, "of course, but we may not make it back out here for another two weeks--if you decide to go with us--and you will still have to pay the $59 dispatch fee." Expecting that they were reasonably priced (having no knowledge of plumbing costs), I accepted. Two hours later they were done; old water heater removed, new one installed. This took me by surprise considering I had a basic understanding that water heaters don't cost more than a grand, and no plumbing agency charges that much for labor. I looked up the cost of FIVE of their competitors and it only averaged $1240. $1750 is more than a premium. I recommend getting bids before agreeing to pay their prices. If you do decide to work with them, it is likely they will have availability since many of their other appointments never make it past the inspection.

So far l have only good things to say about this company. They were professional and thorough on phone, they sent text reminder the day before appointment, they sent name and picture of technician that was coming before appointment, they called the day off the appointment and said he could come earlier if I was available. The technician was super nice, took off his shoes at door without being asked when he saw that's how we roll, fixed all that he could on the spot, showed me how to drain my hot water heater myself to save me money, and cleaned up after himself. I'll probably have them repipe the old galvanized pipes in the near future and replace the hot water heater if needed, so I'll update after any more work I have done by them.

We have always had good experiences with Kevin Cohen Plumbing. The plumbers are knowledgeable, polite, and hard workers. They explain the options, the cost and estimated time very clearly, so no surprises. They get the job done right the first time and never leave a mess. They also have a 24 hour emergency line. It’s great to know that we can count on them.

KC Plumbing is great! The hot water went out in our shower. I called these guys because I'd seen their quality of work at a former place of employment. Brandon B., our technician, was friendly and very knowledgeable. He was able to clearly explain all of our options in a clear and concise manner and we were able to find a solution that ended up saving us a chunk of money. He got our showers warm and cozy again in no time at all. Cassidy, the service manager, was really cool as well. She got the work scheduled quickly and she made sure we were satisfied.

I truly recommend these guys for any of your plumbing issues, whether it be residential or commercial.

They were able to get a plumber out right away for a tricky repair job. The plumber, David, was one of the most friendly, professional, and hard-working craftsmen I've ever had in my home. Plumbing is never cheap but they took care to charge a fair price for a full day's work, and were able to help me get in touch with other contractors for follow-up work on the repair. Just a great experience overall, if you have a leak then I encourage you to get in touch with this outfit.

They were very clear about how they charge prior to scheduling the appointment. The first technician was pleasant and professional, but was not able to address the thermostat issue on our water heater system. We rescheduled a second visit with Rich, who was very professional and clearly had the experience to determine what needed to be repaired, which he did with expertise. They applied the first "home visit" fee to the second visit and repair, which seemed fair and made the cost reasonable. We will use KCP for our plumbing needs in the future.

I needed a water filter placed for a tenant and I was referred to Kevin Cohen Plumbing by a friend. Cassie researched what filters were available and described in detail how they worked. She was knowledgeable and prompt in response to all my questions. Scheduling was easy and the installation was thorough. I had some questions about the bill and the technician returned my call within a half an hour. I would recommend them for their professionalism, integrity and service.

They were going to charge me twice what a competitor did the job for. Instead of $1200 for a new prv, I got it done for $600 same day. Will not be using them again. They are professional though and have good customer service, just WAY overpriced.

Surprisingly, the technician was able to show up the same day without a big fuss, just a couple hours after we made the call. He was polite, thorough, professional, communicated what needed to be done to diagnose the problem well, and made sure we received all of the discounts we had coming. He tested his work when he was finished, then cleaned up, and put things back in order. No one likes to unexpectedly fork out a few hundred bucks for the privilege of flushing the toilet, but we still feel we received our moneys worth given the service we were provided. Kevin Cohen Plumbing will be who we call next time if something like this comes up again.