Reviews of local pros in Eugene, Oregon

We have used Peterson Plumbing multiple times and we have been more than satisfied each time. Today I noticed a leak under the kitchen. Within 2 hours, Jack was here and had a new garbage disposal installed. I’m impressed with how fast they respond when I call. Jack snd his apprentice were friendly, fast and professional. I love this company!

We had a plumbing emergency with water pouring…not dripping… from a light fixture that was under our upstairs bathroom. Greg and Jesse came quickly and diagnosed and repaired the problem in less than 3 hours. We were prepared for a much more complicated and expensive repair. They were knowledgeable , efficient, and friendly. I would highly recommend Austin Petersen plumbing to anyone. Thank you for great service.

I spent a couple of weeks with Joe Potter. He's the BEST! He was scheduled to fix my bathroom faucet. Upon his inspection, he realized the faucet was old, and after his initial fix that day, it wouldn't last long. Approval was given to replace the faucet, and Joe spent hours in the jungle I have in the front of my house, looking for the main line to shut off the water. Eventually, it was cleared and Joe was able to replace the bathroom faucet. He was kind, and respectful (taking his shoes off at the front door) and answered any questions I had. I can't say enough to praise Joe. He's just that great!

Hiring PPR you won't go wrong. I promise! I will recommend them to everyone I know! The entire staff was helpful from Kayla to Joe!

Just had these guys out to replace our water heater and cap some unused lines. They did an excellent job, were very kind and helpful in answering any concerns or questions we had, and the price was very fair and affordable. We will definitely be using them for any plumbing work in the future!

Petersen Plumbing was amazing to work with! They will be my only plumbing company from now on. We had a gas valve that needed replacing and they came out the next day! Prices were incredibly fair for the fantastic work the team did! They were knowledgeable, tidy with their work, and went above and beyond to help me with my problem. I can't say enough wonderful things about this company. Highly recommend!!

One of the drivers at 12:30 8/22 in the guitar center parking lot almost ran into my vehicle. When I alerted him with my horn, he gave me the finger and continued on his way driving recklessly. Unprofessional behavior in a vehicle marked with company branding.

Thank you Tyler & Jacob for the Great Plumbing repair. Peterson plumbing company has always been our go to for plumbing issues. With a Great Warranty🇺🇸

Called yesterday, the crew was here today & replaced our faucet in less than 30 minutes! Jack & Jacob were nice, mannerly & SKILLED plumbers! Great job, great speed & terrific service!

Thank you so much!
******************************************************************
Called on Friday, and the crew, Wade & Jacob came today and repaired the toilet for us. Very efficient, fast, friendly and careful! Couldn't ask for better! Thanks again!

We had Petersen Plumbing out to investigate and repair multiple plumbing problems. The service was outstanding. Very happy with their approach, everything now works as it should, and friendly people to work with. Highly recommended!

Petersen Plumbing has by far the best customer service that I have encountered in a long time. I had an appointment today between 8am-10am, I had someone call me to tell me the plumber was on his way to us, which was a pleasant surprise. Our plumber was very nice, respectful and even cleaned up after himself. Fixed our issues in no time at all. Thank you Petersen Plumbing!

In less than an hour, Wade #61 and Jeremy #71 from Peterson Plumbing/Austin Plumbing , Eugene, OR replaced my kitchen faucet, replaced the undersink disposal, and two requests in my bathroom. They were terrific! Both Wade and Jeremy were engaging in conversation and taught me a few things about plumbing. I am happy to endorse their expertise and will call them 1st for any plumbing needs. Thank you for the education! 10 stars!

I called Petersen's today hoping to get my kitchen sink unclogged within the next day or two. They came today, about four hours after my call. Not only was the sink quickly unclogged, but when I mentioned the extremely low water pressure in the sink (which five years ago another plumber who was hired by my contractor had worked on and declared could not be fixed due to how the pipes had to be placed), they checked a couple things and had it fixed in about five minutes!! Real water pressure, what a treat! Before leaving they explained why they thought my drain was clogged and advised me on how to prevent it in the future. This is why when needed (with that one exception resulting in five years of a faulty "unfixable" sink, we have called Petersen's for 30 years with the same good results.

Our VERY OLD (well over 50 years) shower valve needed replacement. When I called to schedule, I was quickly advised of hourly rate. Upon arrival, the plumber went into great detail as to the complexity of dealing with ancient hidden plumbing buried deeply within walls and thoroughly explained options and described possible problems that might be uncovered as work progressed. As his work progressed, he frequently updated me as to what he was doing. When all was done, the invoice showed a "Senior Discount' that we'd not asked for...a pleasant, welcome surprise.

Why did we choose Peterson Plumbing??? The last time we needed a plumber (way back in 2014) Peterson's treated equally well...and the good news...THEIR EXCELLENT SERVICE HAS REMAINED UNCHANGED ALL THOSE YEARS!

Kurt Peterson walked me through an out door faucet project. He obtained all the supplies that I needed and he was super patient with my numerous questions. He’s such as gem for those of us that tackle home projects but terrified of breaking a water line!

What a great company! Super helpful and timely. I needed a specific size of nut for a toilet valve replacement, the guy I spoke to in parts was really helpful and when I showed up to buy it, they gave it to me for free!

When a service provider comes to your house to do repair work, it's hard to know who to trust. My experience with this company tells me they are highly ethical, will always do the right thing, and can be your trusted partner for any work that they do for you. It feels great to know that this type of company still exists.

The only place I call for any plumbing needs since we bought our house. Sinks, toilets and even a troublesome sprinker system they have always done us right with great work, great parts, and the best customer service. (The prices are great too) There is definitely a good reason why this company has been in business for 3 generations of family. Keep up the good work and thank you from a loyal customer.

This company is top notch. They replaced one of our outside water faucets that was very old and leaky. They did the job so precise, timely, and efficient. Very fairly priced as well. Definetly a go too for us in the future.

Glad I chose Peterson for my fix. Incredibly responsive customer service with a quick turnaround time.

Alex and Enrique were the best. Our house had some finicky older fixtures to figure out and they were able to expertly tackle every problem in an efficient manner. Once it was all said and done the fix was within our budget.

The shower is working again and the kids can finally get baths. My youngest is probably going to spend the next week pretending to be a plumber.

Thanks to Alex, Enrique, and the Peterson crew.

On January 27, 2026, my husband noticed our office carpet was wet. The wetness was in a corner where the file drawers on his massive desk was located, therefore he didn't notice it earlier. How long was our carpet wet? We had no idea.

Since the hot water tank cabinet was between our office and bathroom, we realized the water must be coming from our water heater, and all we had to do was purchase a new hot water tank.

We have used Peterson Plumbing since our previous plumber retired, which was years ago. From our first encounter, we found Peterson Plumbing honest, friendly, knowledgeable, and always fixed any plumbing problems we had.

When Jack from Peterson Plumbing delivered the new tank, he informed us they could not install the tank until a water damage inspection was performed and damages were identified and fixed.
He did, however take out the old water tank and temporarily hooked up the new tank outside the hot water cabinet, so we would have hot water.

This was our first experience with water damage. Through Jack's help, he explained that he could direct us to someone who would give us a free inspection and access the damage. We agreed to have this done, as we trusted Peterson Plumbing's reputation and recommendations. However, as a precaution, we did check out the recommended company, to find they were highly recommended by others.

We are grateful for always choosing Peterson Plumbing for all our plumbing services. They have proven to us that their plumbers and staff are knowledgeable, helpful, friendly, and honest.

We trust Peterson Plumbing's expertise and guidance, and highly recommend them to those that are in need of a plumber to trust, and other services that they provide.

John & Magic Garcia
NOTE: Writing under Magic's undercover account: Aida Ayala.

p.s. We had to call Peterson, again, 2 days ago, because my husband noticed our sink was not draining properly. Hooray, they were here within an hour and took care of the problem! Thank you Peterson Plumbing!

The technician did a great job, and everything worked great when he was done. Would definitely use them again.