All reviews for Clawson Heating & Air Conditioning

Clawson from my call this morning till the tech leaving has been excellent. My very old furnace quit and though I have not had any previous dealings with Clawson they came out the same day. The technician was courteous and worked diligently to try and fix my furnace which the company who made the furnace had gone out of business in the 80's. I appreciated the effort but I had known the furnace was on borrowed time. The technician took numerous pictures and videos to get an accurate quote on installing a new furnace in a very old home. Before the technician left he loaned me an electric heater of which I am very grateful for in this Dec weather. Would highly recommend Clawson Heating.

From booking any service to the on-site technicians, my experience using Clawson was incredibly professional, polite, and friendly. Technicians arrived exactly at the quoted time, were very respectful of the home, occupants, and COVID precautions. Work was completed in the scheduled time with no issues. Our technician even took the time to point out we had been charged for something we didn't need and deducted the price on the spot. Following installation we received a thorough walkthrough of our new system and the areas in which they worked were left cleaner than when they arrived. Overall an excellent experience and highly recommended, even without the warranty we received we would be returning for any future maintenance needs.

Customer service at all levels was fantastic. Angel was pleasant and helpful. Philip was professional, and explained his work in detail. The repair was done quickly in the middle of cold weather and holidays I've been a homeowner since 1987. This was one of the best home repair experiences I've ever had.

Another great experience in dealing with Clawson Heating and AC! Today, Justin came out for the fall/winter preventive maintenance on our furnace and heat pump. He was courteous, knowledgeable and very pleasant. Shoe covers and face mask were in place throughout his visit and he took care of things as if they were his own. Very pleased with the service.

Also, a nod to the young lady in the front office at Clawson. She did a fantastic job of explaining what I needed to do in order to defrost my heat pump compressor when it iced up in mid December. Problem solved within a couple of hours due to her good advice!

This is a company that puts customer service out front.

I've been dealing with Clawson Heating & A/C for years. They are a great company with wonderful employees. From scheduling appointments to having technicians come out; I've never had a problem with them at all. They have been cleaning my furnace for a long time, and do so professionally. I like being on their service-plan - it gives me peace of mind.
I highly recommend them - they are a great local company.

Update Dec. '19: I had them install a new furnace last year. I've been very pleased with that process and just had it serviced for the first time. It all is working just as it should. Their people are always a pleasure to work with.

Clawson Heating & A/C installed our furnace and central air about 10 years ago. We have had maintenance calls and just recently a service/repair call.
These guys are awesome! From the initial call to schedule an appointment through the service technician waving as he drives away, you know that you're in good hands. Very friendly. Very knowledgeable. Very fair.
My family and I could not be happier with the exceptional customer service. I have recommended Clawson to many people over the past 10 years and will continue to do so.

Clawson installed and serviced the furnace at my previous home for over 15 years and I was always impressed with their service and their knowledgeable and courteous service people. So when I moved to a new home, of course I contacted them to inspect and maintain the heating and cooling system there. I appreciate being able to rely on them to keep my house warm when it’s cold out and cool when it’s hot. A great company!

Clawson’s hearing was so professional!! Tyler and the crew that did our installation kept our garage so clean. They were so polite and did a fantastic job. I would recommend them to everyone. The price was right for a new furnace and ac unit. From getting quotes to scheduling the installation was super easy. The office staff was so nice. They even surprised us with a gift basket.

Whenever I need repairs of any kind I worry if a company will be professional and have integrity. Will they try to sell me something I do not really need and charge me outrageous prices?
Well, Clawson Heating was fabulous! My service man was Philip Johnson and he was very honest and professional. He explained the issue with my furnace using video and quickly made the needed repairs at a reasonable price. Philip and Clawson Heating have convinced me to be their customer for life!

Clawsons has always been our go-to HVAC service company. They installed a new furnace in one of our old homes and have maintained the units in our current home. Now, they came out and quickly fixed an issue we were experiencing. They are always super friendly, very professional, knowledgeable and helpful. I would recommend them to anyone. Philip is a wonderful technician, but honestly we have never dealt with anyone who wasn’t at this company.

I’m truly impressed with Clawson Heating! They are a wonderful local company. Very professional and with excellent customer service. I purchased their annual maintenance service contract and have had them perform both my A/C and heating. Customer service proactively called and scheduled my heating service. Typically when you purchase these maintenance contracts, companies hope that you forget to use them, reducing the number of technicians needed to service the amount of oversold contracts but not Clawson. Prior to my technicians arrival they sent an email with Philip's photo confirming the appointment. I highly recommend Clawson!

I used Clawson Heating and Air Conditioning for the first time and discovered that All three service techs including Phillip Johnson and Project Coordinator Carly were Professional, Courteous and Attentive. Their service made me feel I was the most important customer under their care. Communication and follow up was flawless. Clawson Heating and Air Conditioning has won me as a permanent customer. Thank you to the crew that resolved my gas leak and fixed my furnace speedily.

We were incredibly impressed with every aspect of the service provided by Clawson. Wish we had called them the first time as our experience with another company was a nightmare and Clawson was awesome! Philip was the technician who helped fix our furnace. This guy is a wizard and made my wife feel very well taken care of. He explained everything in detail and knew exactly what he was doing.

Thank You Clawson heating& Air you guys are seriously a life safer! Our Ac fan motor broke the other day I called schedule an appt. The next day Brett came few hours early (thank goodness) diagnose in less than 5 min. We ordered the part & was told possibly next Monday but literally got a call next day that our part was delivered & they came back and installed it all within an hour. Price was affordable out technician Brett was professional and quick I am so happy we got it fix before the heatwave next week.

Phil was our tech and what a great guy. He was prompt and courteous both times he came out. He has quite the way delivering bad news, he lessened the blow. Angel was the office individual I worked with to set up appts and order appointments; what a nice and responsive person! I would definitely use Clawson again and highly recommend. Thank you!

Everyone that we've encountered with Clawson has been super professional and kind. Both of the times we have had maintenance checks on our system the technicians were running early and called to see if coming before our window would work for our schedule. When does that ever happen anymore? All of the technicians we've had in our home have been respectful of our home, quick, and efficient. We're super happy with Clawson's service!

Furnace went out Friday night. I called Clawson and we agreed since the temperature was fairly mild to wait until Monday. They arrived on Monday and did the troubleshooting and installed a new thermostat for really a very reasonable price. I have a contract with them and got a discount but I was pleased that the technician figured out the problem and had a new thermostat on hand. I've had Clawson for about 5 years now. They installed my AC last winter and a whole heat pump and AC in my rental. I am satisfied that they do a good job for a good price.

From ease of booking an appointment, to the friendliness of the customer service team and install team, I don’t think I’ve ever been happier with a company. Phillip was our tech, he made us feel safe and taken care of. Our heat was out for a few days, it was a tricky fix and he was able to get it up and running for my kids and I. I’m so happy to have found Clawson!
Absolutely amazing company! Couldn’t be happier.

We recently used Clawson A&E to replace our entire HVAC system from top to bottom. Can't say enough about how pleased we are with the entire process from the bid to the install.
Rick was great to work with during the bid process and took the extra time to help us decide what we needed for our space and explain what our options were.
Ruben Nick and Zack did our install on time and on schedule with very little down time on our system. From the new pad for the ac to the new sheet metal work all done on site and it all looks and functions perfectly.
We had more than one contractor working in the space and they were able to coordinate without any problems.
We have used Clawson for over 10 years to maintain our old system and they have never disappointed us.
Thanks for a great experience.
This was a large project and a significant investment in our home and we couldn't be happier with the finished product.

The office staff at Clawson was so friendly and helpful and the service call was excellent. I felt the repair man ‘Phillip’ was respectful, explained things well and had integrity. As it turned out, he able to repair my furnace while he was here. When I need a bigger job in the future, I will definitely use this company. Thank you so much!
Christine

The customer service of this company is phenomenal! Good phone response and personality. I needed an emergency AC repair and called on Friday, but they were so busy that I could only get an appointment for the following Wednesday. However, they had a cancellation and were able to move my appointment up to Monday! The technician (Brent) was very efficient. He quickly diagnosed the issue and found a rusted out pump. He replaced it and checked the entire system to make sure everything was working perfectly. He was very nice and cordial and was super quick. I will definitely use Clawson again for any of my heating or cooling issues.