All reviews for Comfort Connection
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Excellent experience. Honest, fair, fast and efficient. Steve was great over the phone and in person. Made the appointment same day as the phone call and got my heater back up and running quickly. When my friends need a heater repair man, I'm pointing them to Steve. He is the real deal.
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Love this company, they’ve installed a half split, and serviced our HVAC unit (showed before and after pictures to me when it was done)- I love ‘em.
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About 10 days ago a different company came to service me old oil furnace. They told me they would no longer be about to service my oil furnace after this time since as a company they were no longer offering the service. They then proceeded to tell me I needed new furnace and repairing it was not worth it. 24 hours later or stopped working and they provided a $25,000 replacement quote. I decided to get additional quotes and Steven from Confort Connections sold me with his amazing price (more than half the price) and personality. He moved things around to start on my project going since I no longer had heat! His crew was amazing and got things done quickly and efficiently! They also were able to let me use my Google Nest bey calling Google to program it with the new system. This may not seem like a big deal, but it was a little thing showing they cared. That other company said they weren't willing to do that!
Comfort Connections went above and beyond to ensure I was taken care of! And best of all, I have central air now! -
I relied upon Comfort Connection to change out an old ceiling fan in a bedroom. The electrician was on time, knowledgeable, efficient, and friendly--and the job was completed quickly and at a price that I considered reasonable.
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A/c unit replaced with new unit. Service completed as well as piping replaced that was loose, at no extra charge! Techs were friendly & did a great job.
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I'm a Layman when it comes to anything HVAC and my AC inexplicably went out in the dead of the summer. These guys came out the same day I called to take a look. Within 2 minutes of looking at the unit Cody had diagnosed the problem (shot compressor) and within 10 minutes he had a new one installed. He stuck around to do thorough testing once it was up and running and then spent time giving me ideas and advice on issues I've been having heating my house while we waited to make sure the AC wouldn't kick out right away again. He was really great honestly, very helpful, really down to earth and positive. Highly recommend.
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Steve gave us an excellent price, his quote was lower by far than 3 others we got. He replaced our 50 year old heater with a new one and prepared the way for us to have AC next year. he and his crew did the work in one day, they were very professional, cleaned up after themselves and spent time answering all of our questions. I would highly recommend his work any day of the week.
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Both Steven (the owner) and Daniel (who did the work!) and Maria (who made the appointments), were very pleasant, a pleasure to deal with, and come recommended without reservation. We installed an Air Scrubber in our HVAC system which we believe will materially combat a variety of allerergic tendencies, especially helping my wife to feel more “normal”. Thank you, Steven, Daniel and Maria!
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The service could not have been better. Steve was very informative and delivered everything he promised. We signed the proposal on a Thursday and Austin and Sergy arrived 4 days later first thing Monday morning. They had replaced our old furnace and installed a new A/C system by Monday evening. The ducting and electrical work looked great and the price was 30% under the other estimates we got, plus we actually got a larger 3 ton A/C unit where the other estimates were for 2.5 ton. Not only that, every other company said it would be at least 6-8 weeks before they could install. Highly recommended!
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My name is Mark W. In colton or. Got a good deal on a mini split system on line for my new addition. The big problem was no one would help me hook it up. Thay all only install there own modes, not on bought on line. One of my last hope calls was to comfort connection expecting the same run around. Steven the owner said , no problem, he would send a fella over who specialized in there installs, Scott, on his day off to get her done. A fair price & a few hours & I was set. Thay were the only place to even care that I could get my system going. Hats off to Steven & Scott @ comfort connection,top notch! Thanks alot ,Mark
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Newer furnace quit working. Company that installed had changed hands and the new owners were difficult to work with and wanted to charge high prices for a warranty covered issue.
The team at Comfort Connection kept us updated on progress of a circuit board coming in and were quick to come install to get us up and running.
Best service and HVAC team we’ve worked with. Professional, helpful, listened and solved our dilemma. Will forever be thankful for finding them.
Highly recommend the team!
Lisa G -
They were here the same day I called, to give me an estimate. Did not try to upsell, or nickel & dime me. What they quoted was what they charged.
They were here the same week to install.
Great crew! Went above and beyond. Friendly, respectful and considerate. Answered every question I had. Got 'er done quickly with exceptional customer service! -
Very good service....This company really cares about its customers. I needed to have Comfort Connection check on my air conditioner , which was not working all the time and replace my thermostat. Steve found out that I needed to replace a part in the unit itself. Lucky for me he had the part with him at the time and installed the new part. Now I have air conditioner that works and a brand new Thermostat. He also had enough time to answer all my questions about the new themostat.
Thanks Steve for your sevice and we will recommend you to family and friends. -
Comfort Connections installed our Air conditioner and services both that and our furnace. We had several quotes on the air conditioner and their quote was by far the best value. I highly recommend them.
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Comfort Connections is the best! We had trouble with our AC and couldn’t figure out why it wasn’t working. Daniel was able to figure out why our AC wasn’t working and was able to fix the issue for us. Both Steven and Daniel were friendly and explained the issue to me as they worked so I knew what was going on. I highly recommend this company.
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Comfort Connections installed my system about 8 years ago. They did a great job and any time I have had an issue, they have been incredibly responsive and helpful even in the midst of an ice storm. They go the extra mile to care for their clients and I cannot recommend them enough
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I took estimates from 4 other vendors for a furnace. Comfort Connection gave me a quote much lower than his competitors and was able to install it promptly the next day only taking 3 hours. He stands by his product. I was very grateful to find Comfort Connection as I signed with a company that gave me a bid $1500 higher but then they could not install as agreed a week later. I had previously been without heat for a week so was not happy. However, I am very happy to recommend Comfort Connection.
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Could not recommend Steven and his team enough for the phenomenal service they provided. Steven was knowledgeable and thorough when he walked through his recommendations and took the time and attention to detail in his proposal. He was very personable and professional and it really showed he cared about his customers and the work they can provide at an honest price.
Austin and Cody did a fantastic job installing my furnace, expanding the duct work and putting in a replacement coil. Austin went the extra mile making sure all the ducting attached to my room to get decent air flow (first time in 5 years in this house). Cody also did his due diligence to make sure to remove recently installed replacement parts before the old furnace got hauled off. They both did a fantastic job getting the work done quickly (less than 24 hours after our initial call) since my furnace had a crack in the heat exchange and I needed heat ASAP.
Professional, honest, responsive, knowledgeable and a team that takes pride in their work. I am incredibly happy with my replacement furnace and highly recommend these guys to anyone. Thank you! -
I had Comfort Connection install a ductless heating and cooling system in my house. They helped me choose the right style and brand of unit for my needs, quoted a super-competitive price and had the whole unit up and running in a day. Absolutely top class service, the whole crew was extremely polite, professional and easy to communicate with.
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Steven and his crew did a great job installing my AC and Furnace a few years back, and even revisited the project twice now (once due to low refrigerant) and again to diagnose some freezing coils (air filter/duct issue).
Steven is quick to figure out what the best solution is for your situation, and he and his crew are good at diagnosing issues.
They were all extremely helpful and were able to help onsite as quickly as the next day when I needed help, which I didn't expect since HVAC is in high demand in my area.
Would highly recommend them! -
When it came time to upgrade from an oil furnace to a high-efficiency gas furnace, we contacted three businesses for bids. One of those businesses was Comfort Connection. The owner, Steven Conner, came out to our house not once but twice in advance of giving us an estimate. Ours was a complicated job (relocating the furnace, adding duct work, installing a separate unit upstairs to heat and cool a largely-uninsulated area) and he wanted to make sure he had a complete understanding of the job. His attention to detail was impressive; it really felt to me like he was treating this job as if he were working on his own home. Even with all the time he invested AND recommending a higher-capacity unit for the upstairs, Steven’s bid was a good deal less than the other two bids we received. We went with Comfort Connection. The excellent service and attention to detail continued once Steven and his team began work on our house. Everyone was polite and professional, and Steven was very hands-on throughout the process. They also did a great job of cleaning up after themselves. We are very happy we went with Comfort Connection.