All reviews for Comfort Connection

A fantastic experience! Steven was kind and friendly, he showed up to our appointment on time, walked with me around the building where I wanted to add heating/cooling, and asked lots of questions. He then sent me a proposal the next day - one of the other contractors took 10 days to get a proposal to me. Steven's proposal was clear and well thought out and was the lowest cost for the project. The installers showed up on time, were neat and tidy with their work and did an excellent job installing the heat pump, 2 mini splits, and the required electrical. Afterward, as I've had questions Steven has been responsive and helpful. I could not be happier with the outcome of this project, and I'm glad I chose Comfort Connection.

The main reason that I called CC was that my house has been feeling like it had lots of cold spots. Daniel did a useful assessment of the air flow in my house. He suggested adjusting the air flow pressure and did so. He also suggested that part of my duct work in the basement that comes from the furnace was was too narrow for the current furnace since it was built for an oil-based heating system. I may in future change that portion of the deck work that he was referring to, but for now we're hoping that the solution of increasing the flow of heat to the rooms will be effective.

Steven and Austin did an outstanding job for me last summer. My heat pump went kaput and after getting several estimates that seemed very high ($12,000 plus) I got a recommendation from a friend and Steven came right out, gave me an estimate that was thousands lower, explained the heat pump vs a/c option and then Austin installed my new heat pump. I was very happy camper and when an issue came up later that had nothing to do with heat pump, Austin checked it out. Admittedly there were some mixed communications but all ended well. Highly recommend.

I spoke to Steven about my electrical needs and he was so easy and friendly. Turned out he and his wife lived in Hawaii too and we just had this great conversation about where we lived on Oahu and restaurants and by the. time we were done I was just about to invite him and his wife for dinner, LOL.

His son Justin came out to put in a new wall outlet for my electric fireplace, and a dedicated outlet in my craft room so I'd stop tripping the breaker every time I turned the iron on. He talked to me first about my options for placement and explained how he would be doing everything before starting. Having dealt with many contractors, plumbers and electricians who promised good work and didn't deliver, Comfort Connection was a pleasant surprise.

I told him my furnace was pretty old and would need to be replaced and he didn't even try to sell me on doing it right away. He just said when I was ready to give them a call.

I was leaving for an appointment and asked if he could close the garage door when he left and apologized because it wasn't working and we had to do it manually. When I got home my partner told me Justin had fixed it!!!! WHAT??? Who does that? He didn't even charge us.

Comfort Connection will be my go to for all my electrical and plumbing needs.

We had a great experience with all the folks at Comfort Connection. Brian, Scott and Tina responded promptly to our need for a service call and repair of our furnace during our recent cold snap. We recommend them highly!

I have had the opportunity to work with Steven and his staff at Comfort Connection for several years now, relating to different issues. Everyone has always been responsive, resourceful and professional. That, along with extremely competitive pricing, makes Comfort Connection the best AC/Heating contractor I have ever worked with.

Thank you, Scott for checking my three-year-old furnace and for giving me guidance on the mini split you guys installed in my cottage. Very, very helpful and cost-effective as well. I love working with Comfort Connections staff and technicians.

This is the most experienced crew of HVAC people I've ever encountered. I'm not going to name names here (except Steven who is the owner of the company), but here's what happened at our house in Welches: A tech showed up to check out our 2009 Bryant heat pump, and the thing sounded like a train wreck when the tech tried to restart it. Replacing the compressor in that outdoor unit wasn't an option. Steven recommended replacing everything with Mitsubishi Hyper-Heat mini splits. The crew installed 3 Mitsubishi outdoor units and 6 indoor in just two days. Then, they came back to remove all of the old system a few days later. Another thing: I am really impressed with how these guys try to minimize the "gutters" that you run mini-split line-sets through. This is a very talented crew, and I highly recommend them!

THIS COMPANY IS THE BEST! I've used Comfort Connection for my last 3 homes for full HVAC renovation. Steve the owner is amazing, incredibly smart, easy to work with, and I've always felt like I can fully trust him and his team. They do EXCELLENT WORK. Steve was able to strategically and creatively get HVAC ducting through our last house remodel in our home built in 1909. I highly recommend them and they are the only company I work with when it comes to Furnace/AC and HVAC.

Great HVAC service! They showed up on time and did a great job repairing my HVAC unit. Very knowledgeable and super straight forward. Highly recommend Comfort Connections!

I put out a call for bids on an HVAC install on Angi, and Comfort Connection was the first one to respond, and Steven came out the next day to have a look at the existing system and put some quotes together. When I was adamant about wanting an all-electric heat pump system, Steven put some quotes together for Mitsubishi Hyper Heat systems, and ultimately came in thousands of dollars cheaper than any of the other quotes I got. I emailed Steven with a few questions on the very cusp of business hours (I was also juggling caring for a six-week-old), and he called me minutes later to talk through the options and allay any concerns—truly above and beyond what I was expecting.

When it was time for the actual install, I expected to need to wait weeks-to-months, but Comfort Connection had availability the next week—they ended up installing the heat pump and air handler over two days, including some fiddly electrical and line routing work in the attic. Everyone involved in the installation was courteous and professional, and we've been enjoying rock-solid, worry-free performance ever since.

Well, if I would need any work to be done with furnace or water heater, I would call Comfort Connection. They saved my Christmas, installing new furnace. From first conversation to completing the order it was less than 24 hours!! And it was on December 24!!!! I am very thankful to all crew for such a great work!

I would highly recommend Austin, Daniel and this entire company. Everybody we have worked with has been great! They have been extremely professional, friendly, and prompt. They patiently answered all of our questions, gave us the most reasonable quote, and booked and completed our service right away. I can’t say enough good things about them.

Scott was very knowledgeable about ACs and fixed ours very expediently and at a reasonable cost. Steven the owner was right on top of things from the get go. Would not hesitate to recommend Comfort Control.

I had a level 2 EV charger hardwired next to my electrical panel in my garage. I am very pleased with all aspects of my experience. They were responsive, quick to schedule me and completed the job within a couple of days of my initial discussion with them. The job itself took less than 2 hours. I received quotes from 6 electrical companies and Comfort Connection came in with the most competitive offer. If you need a level 2 EV charger installed, I highly recommend this business.

Comfort Connection always delivers great quality for a solid value. They installed my furnace and air conditioner three years ago and Scott just serviced my furnace. He was fast, thorough, and personable.

I never write a review so this is a big deal for me. I had a few things that needed be done in my house. I searched and looked at different companies and got quotes. At every step of of this process Comfort Connection was at the top. They are honest and they are not out there to take advantage of you.They quoted a fair price, much lower than the others. However the workmanship, the attention to work and the care to our home was excellent. They checked our air conditioner and made recommendations and gave options as it is an older unit. Justin installed a ceiling fan in our bedroom and a chandelier in our dining room. He is a master electrician and it shows. I will always go back to them. This is a great company.

Great service, wonderful tech., diagnosed and fixed the electrical problem at a fair price. Highly recommend!

We're a few months out from our installation, so I thought I'd update:

Steven and his team came out and replaced the entire HVAC system for us at the beginning of the summer. I'm admittedly a high-maintenance customer and Steven was on-site throughout the process and after, making sure things were perfect. They even fixed something ugly the previous contractor had done.

We're hitting 100 degree days now and the system isn't even straining. House gets to and stays whatever temperature we want and we never hear it.

We're using less electricity, making less noise, with better comfort and a clean install. Highly recommended.

Had an electrical issue, and Justin came out and repaired it same day. Great service, he was thorough in diagnosing the problem properly and communicative/transparent about pricing and what needed to be done. Would highly recommend.

Fantastic HVAC Installation Experience!

I recently had a new HVAC system installed by Comfort Connection, and I couldn’t be more pleased with the entire experience. From start to finish, the team was professional, knowledgeable, and incredibly responsive.

The consultation was thorough, with the technician walking me through all my options and recommending the best system for my home’s size and needs. They weren’t pushy at all and were patient in answering all of my questions, helping me feel confident in my choice.

On installation day, the crew arrived on time and worked efficiently. They were respectful of my home, ensuring everything was protected during the process and cleaned up thoroughly before they left. The attention to detail was impressive, and the system was up and running perfectly in no time. I could tell right away the difference in air quality and comfort!

The pricing was fair, and there were no hidden surprises—everything was explained clearly upfront. The customer service throughout was exceptional, and I appreciated the follow-up call to make sure I was satisfied with the installation.

I highly recommend Comfort Connection to anyone in need of HVAC services. They’ve earned my trust, and I’ll definitely be using them for future maintenance and service needs!
Ross and Nicole Neher