Compare top-rated appliance repair providers in Happy Valley. Profiles include verified reviews, service details, and direct contact options.
From $50
Up to $500
Open 24/7
In Happy Valley, we're TechService – Appliance & HVAC Repair, your reliable partner for all home comfort needs. Homeowners just like you face ever…
From $50
Up to $500
Closed until Wed, 4:00 AM
In the heart of Happy Valley, we're more than just a trusted appliance repair service; we're your neighborhood experts dedicated to keeping your h…
From $50
Up to $500
Closed until Wed, 8:00 AM
In Happy Valley, we are AR Oregon – your dedicated appliance repair service. Homeowners know the frustration of a broken appliance disrupting dail…
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My appointment for service the washer machine it Took for a long time to fix because it keeps pushing back weeks after weeks for many reasons Technician didn’t show up because he is living at different city. Another time difference tech said he have no part for repair, rescheduled again then no Tech showed up it took so many times rescheduled it took almost 2 months for repair the washer machine.
Jonel was great and 5 stars for him and your other technicians. The lack of stars are for your terrible customer service. It is incredibly difficult to connect to anyone who can provide assistance. Chats only sometimes allow me to access a human. Getting the same useless message from a bot who can't even transfer me to someone on a chat who can help me is useless. We have had appointments cancelled without notifying us because someone decided that we hadn't gotten the necessary parts when in fact we had all of them. We have wasted large blocks of time waiting for people who never arrive for appointments, with no explanation offered. If you don't improve your customer service quickly we will not renew our contract with you. I would really appreciate an answer to this with some helpful hints that would allow me to use your system in a productive way.
Initial problem was fixed, but the technician did not want to fix something else I pointed out to him. He said “I didn’t come for this”, and gave up when I asked if he could also fix something in the upper rack. I am happy that he fixed the problem we scheduled an appointment for, but I wouldn’t say he went above and beyond.
Sears Protection Plan: Clothes washing machine (Kenmore Elite) quit working in Jan 2025 1st Tech arrived in Feb 2025 - diagnosed problems & ordered parts Since then I’ve seen a tech roughly once month (Feb, March, April, and May)❗️Was scheduled to have tech here on 5 & 6 June - only to have no one arrive ‼️Techs have attempted to repair machine, but say either the wrongs parts were sent or they did not work. Over this 5 month ORDEAL, I’ve waited several days from 8am to 5pm for a scheduled appointment only to have the tech not arrive or be notified late in the day via Sears e-mail that my appointment was rescheduled and/or cancelled‼️ It is now 6 June 2025 (nearly 5 months) and there is no concern or resolution of this problem from Sears ‼️I have called Sears at their multitude of numbers and options nearly 💯 times in the past 5 months. No matter the number or the option, I was always connected to a call center in the Far East (India or the Phillipines)❗️All responses were difficult to understand and I was continuously told that the problem would be “escalated”.and resolved ASAP❗️I have requested to talk to a supervisor or someone in the USA (as advised by one of the techs). The call center will not connect me to the USA and they have assured me that a supervisor or the escalation team would call me within 24 hours. I have never received a call back❗️I have attempted to communicate this issue with Sears via e-mail to no avail. The one time I supposedly reached a USA person it was an AI recording & response which could only answer limited questions and offered “canned” answers and no understanding of my inoperable washing machine. Sears has a serious problem with customer service verging on fraud. I have been a Sears customer for nearly 50 years. I have been without a washing machine for FIVE MONTHS‼️On Monday June 9 I’m turning this issue over to my lawyer.™️ .
Amazing service, but disorganized! I am grateful that my dishwasher is fixed, Jonel was awesome and I appreciated his help! However, I specifically scheduled for my appointment to be between 1 PM and 5 PM. I rescheduled my own work schedule to make sure it could happen, and was assured by the folks In scheduling this timeframe would work. I received a text message, an email and a call stating that Jonel was on his way at about 10:30 AM. I have a specific text message and email stating otherwise. I was frustrated when Jonel said he had me written down at this earlier timeslot, but would try to swing back over in the afternoon. Luckily, he did, and I didn’t have to scramble too much. If you schedule for any kind of service from these folks be prepared that your time may be wrong. My recommendation is to take the whole day off of work for any appointment with these folks and expect someone to come at any time of the day, regardless of when you scheduled it.
The issue was not resolved. I'm not sure if it was the diagnosis or the repair, but it's exactly the same. I have no idea how to even contact someone to follow up.
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