Home Services reviews in Hillsboro, Oregon
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Our HOA uses them for our lawn maintenance. They do a terrible job. Inconsistent and sloppy. They tear up the yard and leave strips and patches everywhere. Would give zero stars if possible.
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I have been working with Jacey on several of my Communities the past few months. She is exceptional with great customer service and prompt response time. Thank you, Jacey!
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Very professional, quick, easy to work with, great communication from the team. Highly recommend. Thank you for all that you have done already for us at The Douglas.
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Been working with them for years and have had a great experience overall. Account managers and crew are extremely knowledgeable and eager to help—plus very competitive pricing!
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These guys are by far some of the worst landscapers I've seen. Rarely trim/ edge the whole way around the yard. If you're lucky they'll edge along the sidewalk, or maybe along the bark mulch but rarely both. They do a lousy job of mowing. Our HOA has chosen this company and I'm sure it's because they're less expensive than other companies. You get what yo pay for????
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Joey McElhannon, our area manager at Northwest Landscape Services, has been doing a great job keeping on top of irrigation issues in our neighborhood. He has provided special project quotes quickly and at reasonable prices too. Customer service is spot on!
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Wonderful company to work with! Always communicative and any issues are addressed immediately. Highly recommend! Shout out to Jacey and Naomi for always being on top of it!
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Not surprised that they have bad reviews. They drive around in trucks that are not covered causing a dock to break the windshield. They won’t take responsibility either leaving me to take them to court. Use them at your own risk!!!
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Monarch is pretty good at what they do. I did have some issues with the previous team who was working on my property but after some onsite walks and explaining what i am looking for they jumped right into it and now i have no complains. Brandon has so far been very good at communicating everything with me.
Thank you!! -
Landscaping company has switched supervisors there's no communication we are paying to have a hill taking care of a few times a month and try to address the issues with supervisor that was on site he says he's doing what he was told they only get the front of our lawns and trim the front of the bushes there was more to the contract and he told me I had to call the company to address the issues they show up when they want something they won't show up one week and then they'll show up out of the blue call the company nobody answers the phone. left messages no call backs.
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I have been working with NLS for a bit over a year now and they have made my grounds look amazing. A big shout out to Jose and his team as a property manager to another I would suggest giving them a try if needing new landscaping.
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Northwest Landscape Services had recently been hired for landscaping maintenance for my relatively small but new neighborhood (Urban Oaks in Vancouver, WA). Among other things, they were hired to mow and maintain the homeowners' lawns as well as the small neighborhood park. In the 2.5 weeks that they were servicing our neighborhood, they did more damage than if the properties had been entirely neglected. The biggest problem was that they killed about 50% of the grass in every single lawn, the park, and the surrounding landscaping. Although their intentions were good (to spray and remove clover), upon spraying, every patch of grass that was sprayed is now dead. The park and all the lawns are now an eyesore. What used to be a selling point that kept the neighborhood home values up now has become the exact opposite. You can very clearly see the sweeping pattern of the spray throughout the whole neighborhood, in the form of dead grass. Additionally, they missed mowing at least one of my neighbor's house, and skipped a week of mowing altogether to "let the spray set in", the spray that killed everything. This is the first negative review I've ever given, and I would love to happily change the review to something more positive if they somehow fix the issue. But as it stands, I'm not sure that will happen, as the HOA just fired them. I definitely could not in good faith recommend them unless the issue was resolved.
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Easily the worst landscaping company I have ever seen. Only hire them if you want your neighborhood actively destroyed. They are extremely disrespectful of the community and our property/vehicles.
A list of issues we have had throughout the neighborhood is: killing of decorative vegetation via careless herbicide use and directly spraying herbicides onto residents and their children enjoying our park, displacement of mulch paid for by individual residents via leaf blowers and weed whackers resulting in debris impacting and landing all over vehicles and requiring replacement of mulch paid for out of our own pockets, and leaf blowing debris directly into vehicles as you drive through the neighborhood pelting the car and the driver through their open windows even when the operator sees the vehicle passing and when you stop - leaving time for them to stop blowing. -
One of the least capable grounds services we have ever encountered.
These clowns have sprayed weedkiller on our flowers and vegetables, as well on neighbors plants. Thanks for killing the plants, you clueless fools. They leave weeds and crabgrass growing. Their pruning jobs damage what they hack.
If a NEGATIVE REVIEW could be given we would rate them minus 10. -
This company is in charge of the landscaping in our apartment complex. Every Tuesday they park in front of my garage. I asked the guys on site, called the office several times and all I asked that they would leave a number to call on the truck in case I need them to move instead of chasing them around throughout the complex. The office ensured me they would but nothing has changed. The guys even parked in my assigned parking spot before and when I asked them to move, they told me no. I don’t know how this company receives their referrals but the guys on site are rude, unprofessional and unwilling to comply. Bare in mind I told them it’s ok if they block my garage, all I asked for was a contact number. I’m done asking and playing nice at this point.
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Not supposed to put weed killer BY someone's vegetable plant. Learn to read instructions.
Trim small pine bushes wrong. Supposed to 'candle' ends, not use hedge trimmer on. That kills ends, won't grow back.
Learn to trim bushes the right way.
Deep ruts in lawns, mower used is too heavy.
Too much blower use.
Trims shrubs wrong, leaves sharp ends.
I would rate this company no more than 2.5 out of 10. -
Great experience!
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Juan did a great pruning job and it looks absolutely beautiful now! Great cleanup and communication!
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On time, stayed on point, thorough, cleaned up everything, courteous, I would highly recommend
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Responsive and great price. They were quick, efficient, and cleaned up the mess. VERY happy with the service!
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Ben and his team did an excellent job at our house in Yelm today, I highly recommend them