Septic System reviews in Hillsboro, Oregon

4.7 based on 50 reviews Back to the listing
    5

    From calling to scheduling and the work itself - everything from West Side Drain was perfect. I’ve been having an issue in my house for about 6 years - I’ve been feeling mold exposed in my kitchen even though we clean the p-trap and use enzymes. Wyatt came today to do a full house clean out (all drains) and to hydro jet the sewer line. He found a huge glob of goo (animal fat and food particles) in the clean out under the kitchen sink - a place we wouldn’t be able to clean without special tools. I’m sure this is the culprit of my mold exposure and I am so glad it’s gone! Wyatt was very professional and friendly and didn’t mind me asking a bunch of nerdy questions. He showed up right on time and offered to take his shoes off too! I am so impressed with this company and I’m so glad I found them!

    5

    Callec when my septic starting acting up. They were courteous, knowledgeable, and over communicative throughout the process. Very impressed overall, will use them again.

    5

    Adam did not give up until he was able to crack the code on a mystery drain issue. He ascertained what was causing the issues and made recommendations for obtaining the best result. He explained the problem with a camera and video and answered all questions. Adam was very professional and polite. He represented himself and West Side Drain and Septic very well. Excellent customer service 👏

    5

    We like their customer service that we decided to use for Main line inspection. Always excellent service. On time, good communication and follow up.

    1

    With me they did not behave honestly they cleaned the wrong septic tank , They had history of the cervix of the septic tanks did not arrive at the indicated time and cleaned a 1500 gallon pit that had less than a year of averce installed They showed little professionalism by informing me of the duration for the filling and service of the ceptic tank

    5

    Adam was very responsive and communicated well about the problem, the process he was using to correct the problem and future options. All in all a very professional experience. I am very pleased with the service provided by West Side.

    5

    Great experience! They were on time , friendly, knowledgeable and timely. Fixed the problem and explained everything. Very thorough.
    Would use them again and highly recommend them.

    5

    Very professional,fast,and courteous service.
    Very fair prices. Very best company at this trade.
    Highly recommended!

    5

    Always professional, on time and friendly. West side septic helped us with a unique situation and provided the perfect option for our needs. I would recommend them to EVERYONE.

    5

    We went around the entire area and a couple more catch basins which surprised me. Both of your employed were awesome - they represent your company very very good. You should be proud of they - TELL THE BOSS TO GIVE THEM A PAY RAISE!!!!

    5

    This team is the best! For years they have been exactly what I needed, professional, experienced, responsive, flexible with times and dates and priced right. Also talent with Drain cameras and methods to clear. Very helpful 👌 ☺️.

    5

    West Side Drain saved the day again for us. We had a couple drains backing up in one of our corporate rentals right after a guest moved in. Doug was able to get a team out to me the next morning. They ensured our lines were clear and helped avoid a major disruption for our guests. We highly recommend them for any of your drain and septic work.

    5

    West Side Drain + Septic cleaned out my septic tank in 2021. They were prompt and polite and reasonably priced. I plan to hire them in the future when I need this service again.

    5

    West side Drain and septic team did a great job of repairing my system and walking me through potential items that will need to be replaced in the future. They are very customer oriented and will definitely continue to use them for future needs.

    3

    I used them a few years ago. I recall they were absolutely excellent. Now they're spamming old customers for reviews, so things may have slipped since then. I don't have a recent experience to comment.

    5

    They were able to come out on short notice, the same day & help me out. 2nd time Ive used them. I highly recommend them.

    Daniel E

    5

    Fast friendly service from experts in the industry. Definitely will continue to use West Side Drain and Septic any time I need an inspection, line cleared or repair.

    5

    Westside Drainage & Septic (Doug) was very responsive and did an excellent job to identify the initial issue with our sewer line connection. Today Doug came back to reinstall our toilet. I would highly recommend the services of Westside, and specifically Doug!

    5

    Its been a little while back but this company really went tohe extra mile for us! GREAT service and we so appreciate your good work, Pumping out the septic tank as we were in a very rual hard to reach area.

    5

    I spent countless hours trying to clean out a kitchen garbage disposal drain. Fruitless. West Side came and resolved the problem promptly. The professional spent considerable time educating on how best to manage this area and pointed out the PROS and CONS of its use. PLEASED we WERE and ARE.

    5

    I would highly recommend West Side Drain…professional, prompt, knowledgeable and reasonably priced. They cleared a backup in our septic system, diagnosed the problem and fixed it all in a timely manner.