Reviews of local pros in Junction City, Oregon

Great guys, with great attitudes! Friendly n super service! Would use again anytime! Thanks Kevin

Josh was pleasant, professional and they delivered on the repair sooner than expected!

Left without fixing the problem, Could not figure out what the problem was. Very unprofessional and lazy and rude to his partner helping him.

Very timely and top notch service! Would highly recommend for any type of plumbing repairs!

I’m not sure about the plumbing services, but their drivers like to cut people off on the freeway and when they are called into their customer support, they just hang up on you

This guy arrived on time, was friendly and solved my plumbing issue within an hour.

One of the best, most experienced plumbers, not to mention, Kevin tells it to you straight.

Just a great company family owned does what they say. They’re going to do follow up any problems they’ll come and fix it just a really good company that you can count on.

Stood up tenants for scheduled appointments twice and then told me to find a different plumber. I certainly will, and I recommend that anyone else looking for a plumber also take that advice. Completely unprofessional.

They get in and get the job done and they are great people. The only plumbing service I will ever use.

What a great plumbing experience. So conscientious and professional. If one can enjoy a plumbing experience then you know they’ve done a fine job. And not terribly expensive

Made an appointment on June 30th and they couldn't come out until July 7th they had all my details and they never showed up I texted at 937am as my appointment was at 9am and they never responded so I called at almost 10am and they answered and they had not made an appointment and tried to blame me for not calling them to confirm apparently I needed to do that. Which I was not told. When he said he would see me on the 7th when I talked to him on the 30th as he had all my info. I'm extremely irritated worse interaction I have ever had. I had to rearrange my entire work schedule take sick pay to be home for this and now still have a broken toilet. Do not use them. O stars.

Thank you for fixing our shower it works great

Kevin Woods is perfect for the job. Fast effecient for my plumbing needs. Called and he was here in 2 hrs. The best plumber I have ever used. I would recommend him for all your household or drain needs. I was NOT disappointed at all. Thank you Kevin.

Called in the morning and had new hot water heater installed by afternoon. Very professional and pleasant. Definitely recommend.

Excellent job by Josh. He was friendly, professional and efficient. He represents your business very well. Thank you.

I guess their plumbers are more important than the general public. I had one of their guys cut me off from a side street at highway speeds but wait, it gets better. This idiot was in such a rush to get home that he forgot to strap the ladder on his roof down and it came flying at me with my kid in the car. After reading other reviews, it sounds like a pretty poorly managed place and they’ll hire employees that don’t care about other people, is that someone you trust coming into your house to do work? And I reviewed their pricing just because, do yourself a favor, call Drain Raider plumbing and rooter and get real, quality service at a discounted rate.

Hats off to Kevin and team for helping us fix a water main leak in Eugene! All American Plumbing and drain diagnosed the issue and fixed it in a timely manner for a fair price! Highly recommend!

Update on my 5 star review. I called All-A to fix a leak. They used a galvanized compression fitting on a copper pipe which is a no-no apparently. A week later it blew off and this time there was a flood, not a leak. The pipe serviced all supply lines in my home, so kind of an issue to have it out of commission. All American wasn’t available to fix it until the next day, so I called another plumber who was available immediately. I have 3 teenagers fyi. The new plumber explained the issue and that it was simply faulty work. When I called All American to let them know it had been fixed and that they had made a mistake, they wouldn’t admit to it. I asked Kevin, the owner, to reimburse me for the $150 for the other plumber who was available to fix their wrong doing. He agreed, but never paid and that was almost 7 months ago.
I’d like to add that if they would have simply admitted to using the wrong fitting and not treated me like an impatient crazy person, we’d be all good. It’s frustrating to deal with people who won’t admit to a fault and then refuse to remedy it.
I’ll update this review if I ever receive any reimbursement. It’s sad to pay twice!

They couldn't have been better! I called 14 different plumbers today. They actually answered and I was able to explain that my water heater had exploded and I really needed some help. They were able to squeeze me in same-day! I'm just so grateful. Josh was extremely courteous and he finished very quickly. Bonus: the final bill was less expensive than the other 2 quotes I received.
5 stars all the way. Best customer service I've received
In a long time. Thanks Kevin and Josh. And thanks to Kevin's sweet Dad who was answering the phones!

My hot water heater had a significant leak and other plumbers I contacted could not schedule an appointment for at least a week. When I called Kevin he returned my call within an hour and was at my home the next morning replacing the hot water heater and at a much cheaper cost than what was quoted by the other plumbers I had contacted.
Thank you Kevin, I would definitely recommend your services to anyone who asks.
Kathy G.
Eugene, OR

This company does not listen and has poor communication. We booked an appointment to have a valve fixed on our radiant heating system. My husband explained in detail what the problem was and presented PHOTOS. He absolutely told them it was a heating system. Josh arrived and had no idea it was a heating system. While he did cut 3 percent off and suggested other businesses, they charged $160 to come out and tell us they don't work on heating units. That information WAS PROVIDED when the appointment was made, they should never have made the appointment. This was all set up on yelp. We have screenshots of the entire conversation in which it was made clear it was a heating unit. I don't think I should have to pay for their mistake in booking this. He skimmed it, stopped reading half way through probably and missed the part about "the valve regulated the flow of the heat to our home", plus photos that are definitely NOT a water heater.
Unprofessional, poor communication skills, unwilling to own up to their mistake in booking, and lied about receiving the information (or else failed to READ). He also claimed he needed to discuss with the owner and later I found out he IS the owner, so I'm inclined to believe he is in fact a liar. Ive got a sreenshot of the conversation if he tries to say he wasn't told it was heating. Considering small claims court, but I don't really want to drag this negativity into my life. Yes, we signed a contract, but there was a reasonable assumption that they could do the work clearly discussed and in making the appointment they implied they had read the description and were able to do the work. Pretty sure contracts do not extend to negligence.