Allen Brothers

Willie and Lawrence did an exceptional job during a preseason inspection of my central HVAC air conditioning system. While they were there, they noticed that my aluminum siding had blown off and was lying on the ground next to my garage - a result of the recent high winds. It turns out, they both had previous experience with siding work and kindly offered to fix it. I provided them with a couple of small step stools and they promptly handled the repair! I am deeply grateful for their willingness to help, which saved me the hassle of finding a repair service, obtaining a quote, arranging a repair, and covering the cost for a job that took less than 10 minutes to complete. Instead, I opted to invest in an additional solution to extend the lifespan of my AC system. It's a win-win for everyone! I've chosen Allen Brothers HVAC for my heating and cooling needs for years because they genuinely care about delivering excellent service. Their dedication is truly commendable!

we had our ac system replaced in portland, including the air handler and outside compressor. sean came by to give us a free estimate, checked out our place, and even found some warm spots in the house. he gave us tips on making the whole home feel more comfortable. our home has never felt so evenly cool in every room. sean recommended adding a few return vents in important spots, and it really made a big difference. the technicians were all professional on the day of installation, answered all our questions, and kept us updated the whole time. there was always someone working, even though it was a really hot day. sean stayed in contact throughout, making sure we were satisfied with everything. i honestly can't recommend them enough. best ac repair experience i've ever had.

When my mom's heater stopped functioning properly, I took upon the responsibility of hiring a heater repair service to avoid her being taken advantage of. I reached out to a couple of local companies initially. The first one wasn't available for a week, and the second one didn't handle my request for them to wear masks and gloves due to my mom's health condition very professionally. I was promised a callback when a technician was available, but the call never came. Then, I stumbled upon this team and relayed the same instructions about wearing protective gear when entering the house. They assured me that it was their standard protocol. They were able to provide same-day service, which was a plus. Our technician, Willie, was extremely professional. He clearly explained the issue with the heater and even went the extra mile by wearing shoe covers and disinfecting everything he touched inside the house, despite wearing gloves. Willie also took the time to show me the damaged part and the replacement that would be installed. The repair process was made so straightforward and left me confident that he wasn't just trying to sell us unnecessary parts for a better commission, which seems to be a common practice in many other companies. Thanks to Willie's excellent customer service, my mom now has a heater repair technician whom I can trust completely to carry out the job even in my absence.