Jacobs Heating & Air Conditioning, Inc.

We called Jacobs heating and cooling to take a look at our furnace for some maintenance. Daryl, the service technician was very professional and was a wonderful resource for all of the questions that my spouse and I asked him. He was very knowledgeable and was able to clearly explain to us about the ways in which our furnace operates. He was very helpful in making decisions on our next steps and developing strategies that considered the longevity of our system and not just the quick fix. I will definitely use their services in the future and encourage you to try them also.

We've had a service contract with Jacobs for years and have always been satisfied with the service we've received. I'm writing now because our AC unit malfunctioned just as Portland's major heatwave arrived, and I want to thank the service staff for responding so competently amid the stress and extraordinarily high volume of requests they've been receiving. In particular, I want to express my appreciation of Daryl, the service technician responsible for repairing our AC unit. He was extraordinarily competent, knowledgeable, responsive, and professional. All this and he has only been working at Jacobs for 3 days! We couldn't have been more pleased with how our service visit went. Because he's a new employee, we thought you'd appreciate knowing that Daryl gets 5 stars from longtime Jacobs Customers.

My husband and I were very impressed with Jacobs! They got back to us quickly when we requested an estimate online. The work and estimate they proposed were very reasonable. We are very happy with the results of the AC that was installed. The installer, Justin Randall was pleasant, professional, and left no footprint behind! The work was clean, efficient, and only took a few hours. What a great experience! Would highly recommend Jacobs and their installer Justin!