Constraction reviews in Salem, Oregon

They put a fence up about a week after my house fire, by then I had already been looted repeatedly. When the looters cut the fence to get in they “said” they fixed it. But the pictures I have show a different story. Also they waited for over 3 weeks to tell me the test results i’m whether it was safe to go inside the house or not, Then harassed me to find out if I cleaned out the inside of the house yet.

Great service! Johanna Lapof is always the first person we think of for our clients. She is quick, reliable, and keeps us informed.

"I have the pleasure of working with Johanna Lapof from ServiceMaster in partnership with our insurance agency. She is professional, responsive, and compassionate—always making sure clients feel supported and informed during the restoration process.

She also shares her expertise with me, through her in-person visits to our offices, and through the classes offered at our local ServiceMaster locations.

I highly recommend Johanna and ServiceMaster for their expertise and genuine care."

I love working with Gary Perston who is a great sales person. He is conscientious and follows up on the very many details. He truly cares about what he does and it shows.

As an Insurance Agent we rely heavily on making sure the people we put our clients in contact with during claims, are knowledgeable and approachable and that is Johanna! We are so grateful for her years of exceptional partnership!

Gary Perston does not forget about the smaller players in his customer list. The B&G club as a non-profit is always "on the edge" when it comes to repairs, especially unexpected events. Where will the money come when that event happens. Gary stays in contact at least a couple times per year. I know I can count on Gary, the Service Master technicians, who never get enough credit for the "nasty work" they often have to do for the customer(s). AND most importantly, I know we will be given a fair price and work well done. Thank you ALL Service Master Team!

Paco Rosas is the best! He hears your concerns, great communication, professional, knowledgeable, and incredibly responsive! If you need someone trustworthy who goes above and beyond, Paco is the person you want to work with!

As a Farmers Insurance Agent, we exclusively refer our clients to ServiceMaster of Salem. Hands down the best service from their account manager Johanna. When my clients need restorative care, Johanna acts fast and is extremely easy to work with!

I dealt with Gary at Service Master, he was attentive to my company needs, always returns calls, not to mention funny, he made sure questions were answered, he and the company he represents is Top Notch and I’d recommend his expertise to anywho asked me (other businesses too!). Thank you for great service and friendly people to work with like Gary!!!

Gary is an amazing guy who has your best interest at the forefront. He is committed to quality of service and keeping communication open. He is trustworthy, dependable and goes above and beyond to help and get things done.

I can’t say enough good things about Gary and his team at ServiceMaster. From start to finish, the service was professional, responsive, and incredibly thorough. Gary truly goes above and beyond he communicates clearly, shows up when he says he will, and makes sure every detail is taken care of.

Johanna has always been so find and helpful. Always quick to return our calls or follow ups. Great at coverage exlanations in our training sessions.

Johanna Lapof at ServiceMaster has been wonderful to work with. She goes above and beyond to make sure clients are fully taken care of, providing outstanding service and remaining involved throughout the entire process. I highly recommend working with Johanna.

I had an excellent experience with ServiceMaster of Salem, and I have to give a special shoutout to Gary. He is truly exceptional at what he does. From the moment he arrived, he was professional, friendly, and incredibly thorough. You can tell he takes real pride in his work—he explained everything clearly, worked efficiently, and made sure every detail was taken care of.

A fantastic job by McKenna and her crew. She did a great job packing out our house for a floor restoration. She checked back on us regularly and ensured our floors were dry and free of damages before she moved our living room back in. Honestly I would give her and the crew she was with 10 out of 10 if possible. Well done!!

I would highly recommend Service Master for mold mitigation! Specifically, Emillie Probst was in charge of the crew that treated my attic space. She was friendly, and very knowledgeable in this area, and I learned so much about mold, why it grows, and what it really takes to get rid of it! It was fascinating! Her crew was quiet and quick, and very respectful of my home.

Johanna Lapof is awesome! She’s super easy to work with, always informative and helpful, quick to respond, and really goes the extra mile to make sure everything gets handled smoothly. You can tell she genuinely cares about her clients, which makes the whole experience stress-free. Big thanks to Johanna— highly recommend!"

I received solid advice on what to do with the mold situation in my daylight basement. Dealing with Gary Perston was easy since he was friendly and thorough. I could tell he has been in the service industry for a while since his skills and communication are top-notch.

I am very satisfied with the service that my company (Maps Credit Union) has received from Service Master. We have had several incidents of biohazard at our branches and SM was quick and thorough. I am happy to have Gary Perston as our Service Master rep. His guidance on initial and subsequent service calls has been instrumental on the cleanliness of Maps branches.

Our agency has had the pleasure of working with Gary Perston, we rely heavily on dependable vendors who can step in quickly and take excellent care of our policyholders during stressful situation. Gary is great at being accessible, and keeping open lines of communication throughout the claims process with the agency and the client. Their team is responsive, professional, and knowledgable, whenever a claim is referred to them they handle it with urgency and clear communication through documentation, reporting and coordination with adjusters.

I talked to a employee, he took care of everything from the insurance and got the job started. Everyone that has come to work on my home has been friendly, knowledgeable and efficient. They are great, I would I hire and recommend the company to anyone needing help to restore their home. Thank you, for taking the stress away.