Constraction reviews in Springfield, Oregon

Shane and Dan were a complete pleasure to work with throughout our project. Vanessa provided excellent communication on the project status and timeline for completion with daily updates. The technician, Seth, was extremely professional and thorough. He made me feel at ease having the work done on my home. I would happily recommend 911 Restoration to work on any restoration project you may have

The 911 Restoration crew is top notch. They are thorough, good communicators, timely, knowledgeable and trustworthy. It didn't let me give them 6 stars.

I am very pleased with the work and professionalism of the 911 Restoration team. The staff were all professional and the work was completed on time even when we encountered some unexpected hurdles. I will definitely recommend them to my friends and would certainly call them first if I need any additional work done. Thank you for rehabbing my crawl space that had been home to rodents in previous years. My house feels so much cleaner and is now toasty warm!

Dan and his team were incredible. Never would I have expected the level of service I received because it was during the holidays. Evenings, weekends, even holidays they either answered my calls/texts immediately or got back to me right away. Their team took care of my mold removal job within days and the job was done quickly. Thank you Dan and Zack for being so kind, compassionate and professional during a very stressful time.

Dan at 911 Restoration recently went above and beyond on a water claim for one of my clients, who was dissatisfied with another local restoration company. Dan was not only understanding but also incredibly professional throughout the entire process. He took the time to address every concern and ensured my client felt supported every step of the way. I highly recommend Dan and 911 Restoration to anyone in need of reliable and compassionate restoration services!

Dan and his crew were very responsive to our call. We'd had a complete sewer backup. The crew came within hours of the contact. The crew did an outstanding job! They were professional and clear in their explanations of the process, including what materials were to be used. We feel confident that the basement is clean and sanitary again. We highly recommend this company! D and K

Not only did Dan and crew get the job done on my rental property in time, they agreed to work over Labor Day weekend last minute. They also were competitively priced and referred me to a great finish contractor. Highly recommend

Dedicated to Helping Our Community!

Dan at 911 Restoration is truly making a difference in our local community! His team goes above and beyond to help homeowners and businesses recover from water damage and mold issues quickly and efficiently. Not only does he provide top-notch restoration services, but he also genuinely cares about the people he helps, ensuring they feel supported throughout the process.

His dedication, expertise, and fast response time make 911 Restoration the go-to company for anyone facing water or mold damage. Thank you, Dan, for all you do to keep our community safe and thriving!

I had an excellent experience with Dan Atchison and 911 Restoration. He was professional, showed great attention to detail and was very responsive throughout the process. He addressed my concerns about mold in the house with testing that had a quick 24 hour turnaround for results. Dan even went above and beyond to notice that the dehumidifiers in my daughters’ rooms had full tanks and offered a thoughtful recommendation for a more efficient solution.

The suggested unit, with its built-in drain line, was exactly what I needed, and Dan provided a helpful link to make the process seamless. It’s clear that this business genuinely cares about their customers and takes the time to ensure their needs are met.

Dan was awesome and I highly recommend their services and appreciate their attention to detail!

Shane came out and without even
Being hired for my insurance job went right to work. The job was to replace laundry room flooring damaged by a leaking water heater. Well, adjacent to this room is a studio apartment that I depend on for income. My renter had just moved out and I was ready to list it again. The only damage here was to the closet floor. They were supposed to remove the old laundry flooring but besides that they also removed all the apartment flooring…315sqft!!! I was horrified. Then I find out that all they do is tear stuff up and subcontract the rebuild. My insurance company didn’t approve the rebuild bid which of course was 3x more than it should have been. The laundry room is only about 95 sqft and a closet is exactly that. This was about May 25 and everything is stalled. Dan was very nice but These people have cost me 2 months rent($1800) so far. Looks like I’m going to have to pay to have it fixed myself.

Driver of a van under this company was weaving nonstop in traffic and tailgating. On belt line eugene around 3:20. Didn't get the license plate. All lanes were backed up so in the end I passed them for all their effort.

Quick, responsive, and friendly. A rare combination of being experts and being helpful, all in a family business! Was very stoked when I heard from Dan that the crew could be out to help us on such short notice, and their quick deployment and diligence helped save a lot of money for us. Would recommend. Cheers

Dan and his crew have been wonderful through the whole process. They all have been extremely professional and helpful through it all. I would highly recommend them to anyone!

We highly recommend 911 Restoration of the Willamette Valley! Dan and his team did remediation work at our property, and we are so thankful for the expertise, timeliness, and communication on our project. He was always responsive to our questions and was just a great human being to work with! We are grateful for the thoroughness of the work, the quality outcome, his positive attitude, and genuine care for our property (and us)! We couldn't ask for a better team!

We unexpectedly discovered mold all over the ceiling of a room in our home. Not surprisingly, we wanted to remediate the problem as quickly as possible. I called a bunch of different mold remediation contractors but many of them didn't call back, provide a quote, etc.

However, 911 Restoration sent an inspector out the same day (who BTW was very knowledgeable and thorough). Later that day the provided an estimate and contacted a secondary contractor that we needed to complete the job (painting).

Their crew came out the next day to remediate the mold. They were extremely efficient and thorough, and were nice people to boot.

The bottom line is that they solved our problem in a low stress, efficient, and cost effective way.

We were very appreciative of 911's responsiveness and quality of their work. I can't recommend these folks highly enough.

The technician from 911 Restoration, Shane, did a thorough and efficient inspection of our home for mold. We were informed in advance of how the testing would go and it was exactly as described. Further testing was done offsite and a letter was sent regarding the results and minor remediation suggestions. Remediation services are also offered, if needed. I highly
recommend this business.

I have used 911 restoration multiple times. They are always the best and come on short notice 24/7. By far the best restoration company in lane county Oregon!

We called 911 Restoration after a blocked line caused a sewage backup in my daughter's bathroom. After getting an over-the-top estimate that included a lot of unnecessary work from another remediation company, a coworker at our insurance agency recommended 911 Restoration. They came out right away and did a wonderful job at a reasonable price. They really stuck with it until they were sure it was done right. Highly recommend.

This is the second time we have done business with Shane and Vanessa at 911 Restoration. The first time they did a wonderful, reasonably priced job restoring our bathroom floor after much water damage. Today, I asked them to investigate a ceiling leak. They arrived quickly, and accurately determined it was a minor plumbing issue with no water damage. Free of charge. They are a pleasure to do business with! I highly recommend them for any home restoration issues.

Belfor is a professional company with integrity. They subcontracted a new roof replacement 6 years ago after a tree fell and did substantial damage. 1 year later it leaked next to the skylight. The roofing co put tar on the corner of the skylight which worked for 5 years. Then during heavy rain this winter I had water dripping into my home again coming from the same spot.

I called Dyer skylights to reflash the skylight. Once they removed the flashing and shingles they discovered the felt was missing above the skylight which, of course, is the reason for the leak. Jeffery from Dyer offered to call the roofing co and let them know of the workmanship error. They refused to do anything about it since so much time had passed.

I called Allstate to let them know what was happening and they called Belfor (the original contractor). Belfor contacted the roofing company and convinced them to come out and correct their mistake. Needless to say I was very impressed with Dan at Belfor for fighting to have the roofing company fix the issue due to poor workmanship.

Dan also offered to repair the interior water damage around the skylight. I am amazed and appreciate the effort done by Belfor for stepping up and taking care of this problem. They could have easily said sorry too much time has passed by but instead they chose to stand up for their reputation

I would highly recommend them as a company you can count on.

This is the 2nd time in 3 months I needed a remediation company. The 1st time I used servpro. This time I used belfor. What a difference! Our basement floor that was flooded is spotless. Servpro, not so much.