Reviews of local pros in Springfield, Oregon

Caleb was amazing in our fire loss . He coordinated everything from start to finish . We barely had to lift a finger . I highly recommend Servpro for all of your fire damage or water damage needs .

I was very impressed with the immediate response in the wee hours of the morning when we became aware of a household flood from a broken pipe in an upstairs bathroom. The responding crew was knowledgeable and thorough. Over the period of time while the demolition of the damage was going on my husband and I were kept informed. The two crew, Nelson and Uriel, who demolished our bedroom worked quickly and efficiently. All the crew we worked with were excellent. I would have no hesitation recommending this company to deal with emergency situations following a flood or fire or what ever. Thank you Servpro for being there when we so needed you.

Austin , Jamien and Caleb were our technicians on our four story condominium. We had water damage on all floors they all did a wonderful job, were very polite and courteous. This is the second time using Servpro. Excellent to work with.

Excellent job! Austin and jamien showed excellent cooperation and great coordination on the job. Very delicate and professional with everything they’ve done as well as patient with us, highly recommend them again! Don’t send anybody but them!

Austin and Jamien did an amazing job on my house. We had water damage and they taped everything up, protected all our floors, and cleaned everything after their demo. They exceeded my expectations and on top of all of that they did everything in a short amount of time. I thought about doing the demo myself but I’m glad I didn’t because they did a great job.

The Servpro hector, jamien & Uriel demolition of our upstairs bathroom and garage after our water damage. The work was done well and great cleanup. Thanks

I have been so impressed with the team from Serv Pro Springfield. Everyone from Caleb who first came to assess the damage from my leaking water heater to the movers and packers (Jack and Albert and two others whose names I did not get) to Iris and Lisa who packed all my crystal and china to the demo team of Nelson and Francisco has been wonderful. The office personnel has been great in answering all my questions and promptly returning my phone calls. I enthusiastically recommend Serv Pro.

Servpro came to clean up some water damage I had on my property and everything went super smooth, definitely a great job! If you guys ever get to have Servpro do some work for you, would recommend Uriel he was awesome and explained everything I needed to know. Good problem solvers 🙂

Servpro has provided such a great service in our time of crisis. Speedy work, very thorough , clean, great customer care from the office, and safe! Austin ,Jaimen , Caleb , and Rey David have been the most helpful , positive , professional crew I have ever had the pleasure of working with.

SERVPRO of Lane County did a great job during the initial mitigation process, responding quickly and handling the work efficiently. Caleb, Nelson, Antonio, and Isaac were all professional, knowledgeable, and thorough, making a stressful situation much more manageable.

However, nearly a month later, follow-up communication has been lacking. There seems to be some miscommunication between my project manager and billing, and I am still waiting for my report to be submitted to my adjuster. While their mitigation efforts were excellent, the lack of follow-through and minimal updates have been frustrating.

Overall, I appreciate their hard work during the mitigation phase, but better communication and follow-up would improve the experience.

Very professional and came to our place and worked until their work was done. Kept us informed of what they were doing. Would recommend them again!! This was for Austin & Jamien!
Caleb and Isaac were also very helpful throughout their time being here. They also kept us informed of what was happening and what was to be done next. Really appreciate that!!

Austin, Jamien, and Hector did great work! They did what they needed to do, kept me informed on the process, next steps and ensured I was taken care of!

Edit: my only issue with the service is that there is no communication for when they will arrive. I've literally just missed them because I had no idea they were coming and there was no attempt at reaching me.

Caleb and Ken have been wonderful to work with during our major bathroom leak this December! They were quick to respond to the call for service, professional, courteous and kind each time they came to our house! They took the time to answer all our questions in a way that we could understand during each visit. We would highly recommend them to others for your damage mitigation needs! We are looking forward to working with their reconstruction team in the near future.

Great work with Servpro! Elmer assessed and delivered on fair pricing. And Hector showed up on time with everything needed to handle the job swiftly. Both men were kind communicators. I hope we won’t need them but I wouldn’t hesitate to call them again.

I had Isaac and his partner come to my house for an old water and mold cleanup. They were professional and courteous. On time and worked very hard and cleaned up after themselves.

Servpro has been fantastic to work with! We have been working with Caleb, Sherrie and Elmer for several years now, and each interaction has been really easy and the service has been amazing! There have been many times now that we have had to get through something difficult or we have had to work on a project out of our normal scope of work; these are the times that Servpro has stepped up and shown us their true expertise. Please give Caleb, Sherrie or Elmer a call if you want true customer service!

Caleb showed up the same day I opened my claim and walked me through the process of what Servpro will do to clean up the water damage in my house. That was such a blessing to get things moving right away.

Austin & Tanner showed up the next day they were absolutely incredible!
Honesty is a huge factor in emergencies like these as it isn’t always comfortable inviting strangers into your home, but both of these young men exceeded my expectations.
As the lead, Austin did a great job in finding opportunities to train Tanner to increase his skillset. They are prompt, thorough, informative and very hard working individuals who represent this company very well.
I highly recommend you ask for Austin & Tanner to do your work.

Caleb is super nice and respectful. He helped us out when the winter storm happened and a tree went through our roof. Also water came inside the house. He was very compassionate and understanding and quick to get things done.

SERVPRO did an outstanding job of cleaning and then restoring the craw space under our house that was damaged by rats. Perhaps the best review of their services was by a heating contractor who later restored the heating ducts. He said that he’d never seen such a clean and neat job.

Hector at ServPro was absolutely outstanding! From the moment he arrived, he was professional, knowledgeable, and went above and beyond to make sure everything was handled with care. He communicated clearly throughout the entire process, making a stressful situation feel much more manageable. The quality of work was top-notch, and Hector’s attention to detail truly stood out. I highly recommend Hector and the ServPro team! Thank you for your excellent service!!

Zach & Austin did a great job removing our kitchen cabinets due to water damage in the floor and walls. They were careful and courteous, working hard to keep the mess contained, and preserve what materials they could. Their positive attitudes helped make a tough task a little easier. Thanks!