Reviews of local pros in Tualatin, Oregon

When I had issues with my AC system over the weekend, Robinson Brothers Heating & Cooling got back to me quickly and set up an appointment for a technician to check things out. Nolan came by, figured out what was wrong, and explained my options with clear pricing. In the end, they actually completed the job for less than the initial quote, installing a high-quality Heil compressor and a new evaporator coil. My air handler and gas furnace were still in excellent shape, so there was no need to replace them. The crew showed up on time and finished everything in just one day. They kept the work area tidy and even went ahead and replaced the condensate pump to help prevent any future issues. I’m very happy with how professional and thorough the service was, and will definitely call them again for HVAC needs in Tualatin.

We recently scheduled our annual heater maintenance with Robinson Brothers Heating & Cooling after having our new system installed last year. John came over to handle the service. He arrived right on time, even a couple minutes early, which I really appreciated since it saved me waiting around. John was very polite and made sure to wear shoe covers while inside, keeping my home clean. He was also careful not to disturb any of the plants in my backyard while working near the outdoor unit. John clearly knew his stuff—he helped me reset and fine-tune the thermostat settings, and took the time to answer all my questions about how the heater works. He was friendly throughout the visit. I’d definitely call again for any heater repair or maintenance in Tualatin.

When our AC suddenly started making a loud noise and stopped working during a hot week in Tualatin, we called Robinson Brothers Heating & Cooling. Nolan was quick to figure out what was wrong, which matched what my husband suspected. I gave him the model and serial number for our unit so he could get the right part. They got the part the next morning and came out by early afternoon. Braden and John were the technicians who did the repair, and they were both very polite and respectful while working in our home. The AC was fixed and cooling again in less than an hour. Excellent service—would definitely call again for any AC repair needs.

I received a call letting me know the technician was on the way. I explained the issue with my AC not working properly. Geoffrey arrived and ran several diagnostic tests to figure out what was wrong. He discovered the problem was with the thermostat. Geoffrey let me know he would order a replacement and also checked if the thermostat was still under warranty. The new thermostat was installed, and since the old one was covered, I didn't have to pay for a new one. I really appreciated Geoffrey’s excellent service and was glad to save money. The whole experience was smooth, and I’m happy with the AC repair.

Geoffrey was very straightforward and truly looked out for me during my AC repair. I felt like he really wanted to make sure I got the best service possible. Before the installation, he even called to check in and make sure everything was set. When the team arrived, right on time, all the guys were friendly, professional, and clearly knew what they were doing. You can tell they actually enjoy their work, and they took their time to make sure everything was done right. From my very first phone call to ask questions and set up the appointment, everyone was so polite and helpful. It's rare to find such high-quality service these days, so I'm grateful my sister recommended them. If you're looking for reliable AC repair with excellent customer care, I highly recommend this team. Their service and workmanship are truly outstanding.

After my AC in Tualatin started having problems just a few years after installation, I spent months trying to get it fixed. Several technicians came out, but each had a different idea of what the issue was, and nothing seemed to work. I was finally referred to Robinson Brothers Heating & Cooling. The person I spoke with on the phone was really friendly and got me scheduled quickly. When Braden arrived, he got right to work and immediately found two issues that no one else had caught before. He was professional, knowledgeable, and fixed the problem within a few hours. Now my AC is blowing cold air again, and I couldn’t be happier. The pricing was very fair, and from now on, I’ll trust them for all my maintenance needs. It’s great to know there’s still an honest and reliable AC repair company in Tualatin!

i needed some heater repair work for my home in tualatin after a major remodel, and was glad to find a company that really understands heating systems and energy compliance. geoffrey came out to help with my furnace and ductwork, and i was so impressed by how efficient and friendly he was. the whole team was helpful and made sure everything was up to code. they really made me feel like my job was their top priority. it's rare to find such great service and skilled technicians these days. highly recommend them for any heating repairs or duct testing you might need!

we had a great experience with our heater repair! our heater stopped working, and someone was able to come out to our home in tualatin the very next morning. geoffrey was super knowledgeable and took the time to explain exactly what was wrong with the heating system. he went over two repair options and gave me clear price comparisons, which helped me understand what would work best for us. i don’t know much about heating or hvac, but geoffrey was very patient and made everything easy to follow. the repair he did worked perfectly, and our heater is running smoothly now. i decided to sign up for a membership and am looking forward to our furnace tune-up and all the other services included.

Certainly! Here is your rewritten customer review, following all your requirements: --- I had an excellent experience with this HVAC company from the very first phone call. Like most people, I wasn’t expecting to need a new HVAC system for my home, and I was overwhelmed by the idea of shopping around and calling for service and quotes. However, the owner took the time to speak with me personally and sent Nolan out to inspect my old 29-year-old unit. After a thorough check, Nolan explained it wasn’t a good idea to try and repair such an old system, and I completely understood. The owner was very patient, explained all of my options, and even helped me find financing when I really needed it. He went above and beyond to make sure I was comfortable and well-informed, unlike other companies I spoke with who didn’t seem trustworthy. The installation crew arrived right on schedule and worked hard all day, spending 8 to 10 hours making sure everything was installed correctly. I never felt like they were rushing; they took the time to do the job right. It’s been a couple of months since the new heat pump was installed, and I wanted to make sure everything was working well before leaving a review. I’ve been able to use both the heating and air conditioning, and I was amazed to see how much I saved on my electric bill compared to last year. The energy savings from this new system have been enough to cover the cost of the unit, with a little extra left over. If you’re looking for HVAC service or need a new unit, especially if you’re not prepared for the expense, this company really goes the extra mile to help. Everything was ready to go within two days, and I’m very happy with the results!

This was my first time using Robinson Brothers Heating & Cooling for furnace repair. The technician, Braden, arrived right on time and was really friendly and patient. He took the time to clearly explain all my options for fixing or replacing my broken furnace and answered all my questions. The customer service was excellent and I felt confident I had chosen the right company for the job. Later, Nolan and Geoffrey came out to install my new furnace. They were on schedule, professional, and did great work with the installation. I am very happy with the whole experience and highly recommend their furnace repair and replacement services!

i recently had my ac repaired and a new unit installed, and i'm really happy with how everything turned out. from the first call to the final check, the team was committed to doing a great job and making sure i was comfortable with the process. usually, i'm a bit nervous about hiring service companies because of past experiences, but when nolan came out for the consultation, he made everything clear and straightforward. he explained exactly what needed to be done, how long it would take, and didn't try to push any unnecessary upgrades or extras. the technicians showed up on time, were polite, and answered all my questions while they worked on the ac install. they made sure i understood how everything worked before they left. when the final inspection was done, the inspector said the work was high quality and signed off right away. i'm glad i went with this company for my ac repair and installation. they made the whole experience easy and stress-free. i would definitely recommend them to anyone looking for reliable and honest ac repair service.

I’m really impressed with the service from Robinson Brothers Heating & Cooling. When we needed a new AC unit, they got it ordered and delivered much faster than we expected, even quicker than any other place we checked with in Tualatin. Scheduling was easy, and they were very patient working with our availability. The technicians, Geoffrey and Nolan, were very professional and made the whole installation process go smoothly, even when things got a little tricky. Replacing an AC system isn’t usually enjoyable, but their team went the extra mile to make sure we were comfortable and informed every step of the way. We’re very grateful for their excellent AC repair and installation service!

I recently had a new furnace installed in my home in Tualatin. Nolan took the time to explain why my old unit needed to be replaced and made sure I understood all my options. He answered all my questions and made me feel comfortable with such a big decision. The installation team arrived right on time, were professional, and made sure to protect my floors while working. Every step, from the initial diagnosis to the final install, was handled with real care and professionalism. Before the technicians arrived, I got both a phone call and a text so I knew exactly when to expect them. Geoffrey showed up on schedule and was upfront about all the costs. As someone who isn’t very familiar with furnace systems, I really appreciated him explaining things clearly so I could make the best choice for my home. The whole process was handled with honesty and expertise. I highly recommend their furnace repair and installation services to anyone in Tualatin looking for a trustworthy company.

The team did a great job working on my furnace repair and heating system in Tualatin. My old furnace needed some serious attention, so Geoffrey and I talked through a plan to replace the outdoor unit, the air handler in the attic, update the ductwork, and add a few more air intakes. Geoffrey helped me pick out a new furnace system that fit my budget. The crew came out, put down blankets to keep everything clean, and swapped out both the upstairs and outside units without any trouble. They also installed new vents, replaced all the old grates, and put in completely new ductwork. On the second day, Geoffrey returned to fine-tune the airflow and showed me how to use the new system since I was used to the old way of just turning it on and off. The upgraded furnace is super quiet—I could barely tell it was running! It did take me a little time to get used to the new thermostat, but once I figured it out, it worked perfectly. There was a small hiccup when one of the workers accidentally stepped through the ceiling and a couple of things were missed, like a grate and a duct run. But they patched the ceiling right away, painted it the next day, and Geoffrey came back to install the missing grate, adjust the air handler, and double-check that everything was working right. Everything turned out great. I would definitely call them again for any furnace repair or heating work and highly recommend them for their professional service and quality work.

Five stars for this AC repair company! From the first call to the final installation, Nolan made everything easy and stress-free. We had new ductwork and a new air conditioner installed in our home. The whole crew was very responsive, always on time, and left the place clean after finishing the job. Nolan walked me through different AC options, clearly explaining the pros and cons of each, and never pressured me to choose one over another. I felt well-informed and comfortable making a decision. The entire experience was smooth, and if I ever need more AC repair or maintenance, this will definitely be my go-to company.

Great for carrier parts

Helpful and friendly staff!

Great inventory, friendly and courteous.

Only deliver here but, always quick

They had my part. Yea !

Warm and welcoming, and also thorough with information. Their support is great!