Reviews of local pros in West Linn, Oregon

We needed a new furnace installed and started by getting quotes from several well-known companies. After comparing options, we chose this business because they offered the best value for our needs and had great reviews. Jesse came out to give us an estimate and explained everything clearly, letting us know exactly what was necessary and what wasn't. After the installation, Jesse even returned to adjust and tighten a few parts to make sure everything was working perfectly. The rest of the team, including Caleb and others, were all friendly, helpful, and answered our questions quickly. If you're looking for reliable furnace repair or installation, I highly recommend reaching out to them.

When my AC stopped working in West Linn, I reached out and got a super quick response. Caleb talked through all the possible fixes with me, and we decided it was the right time to get a new AC unit installed. I really appreciated their no-pressure style, so I also had them replace my furnace at the same time. Their price was the best I found in the area, and they finished everything in less than a day. The team did an excellent job and even checked in afterward to make sure my new AC was working perfectly. What stood out to me was that the price they quoted at the start was the exact price I paid—no hidden fees or surprise charges. They didn’t try to upsell or push any extra service plans, just honest work. I highly recommend them for anyone needing AC repair or installation in West Linn.

As a Commercial Construction Manager, I have worked with this company on several commercial projects, always receiving top-notch HVAC and furnace repair services. Their team is skilled and experienced, and their attention to detail on every job really stands out. I appreciate how they manage to keep up with tight schedules while still delivering quality furnace installation and repair work. Recently, my furnace at home stopped working. It was a Sunday evening and my house was getting uncomfortable. I called their service line, and the answering service quickly connected me with a technician. Caleb, the technician, arrived at my house within half an hour. He checked my furnace and explained the situation clearly. Since my old system was over 20 years old and not worth repairing, Mitchell from their office called me the next morning to go over my options. He did a thorough assessment of my home and gave me several choices that would fit both my heating needs and my budget. I decided to go with a new, more energy-efficient furnace system, and it was available right away. The very next morning, Jesse and Caleb showed up on time with all the equipment needed. They removed the old furnace and installed the new one in just about five hours. My house was warm again that same day! My family mentioned that the installers were very polite, professional, and left everything clean and tidy. Overall, I am very impressed with their professionalism, knowledge, and customer service. They really know their work and make sure the job is done right. I highly recommend this company for anyone needing furnace repair, installation, or HVAC services.

I want to thank Thomas & Sons Heating & Cooling for their great service. Our heat stopped working late one night in West Linn, so I called and spoke with the technician, Caleb. He showed up early the next morning, quickly figured out what was wrong, and got our furnace running again. I decided to get a new furnace, and by the next morning, they sent me a clear quote and set up the installation right away. The installation team, led by Richard, arrived on time with all the proper safety gear. They walked me through each step of the installation, answered all my questions, and made sure I understood what was happening. The new furnace looks and works perfectly. They finished the job neatly and left my home just as clean as when they arrived. I'm really happy with how everything turned out.

We recently had a new air conditioning system installed, and the whole process was smooth from start to finish. Jesse and Caleb were friendly, professional, and worked efficiently, only taking a short break for lunch. They made sure to clean up after the installation and took time to make sure everything was running perfectly. Jesse even checked in afterward to confirm the system was working well. Richard has been handling our annual AC maintenance for several years, always providing quick thermostat repairs and sharing helpful advice about the best maintenance schedule. Caleb gave us a detailed and professional quote, making everything clear and easy to understand. Everyone on the team was kind and even got along great with our dog, who loved having them around. Overall, our experience with this AC repair team has been excellent, and we look forward to having them handle our future maintenance needs.

We subscribe to monthly heater maintenance, and during a recent summer checkup, the technician found a serious crack in our furnace’s heat exchanger. Since our furnace was over 20 years old, we decided to upgrade and get a new heating system installed. The whole process went smoothly from start to finish. Caleb and the rest of the team were extremely professional, knowledgeable, and hardworking. They finished the installation quickly, even though it was especially hot outside. We are really happy with our new heater, and appreciate the excellent service provided. This company continues to be reliable and great to work with for all our heater repair and maintenance needs.