Multnomah Heating, Inc.

With the vagaries of the weather and selling a house, these folks were so flexible and willing to work with me to schedule an evaluation of my 37 year old AC and furnace. I appreciate their patience and their professionalism, and good humor.

Hire these guys.

I had an unknown issue with my Goodman GSX160361FD Air Conditioner. Couldn’t figure out why it wouldn’t run. With the hot weather on the horizon, I knew just who to call.

Multnomah Heating Inc. has done plenty of work for me in the past. I called their office.

Warm, communicative, and nimble with the calendar, Janelle was glad to set me up with a service technician within a short and feasible timeframe. I hardly had to adjust my own work schedule!

I have never had another service company communicate with the standards that MH&C follow. The week of, three days, two days, and the day before, I received reminder texts for my service call. Each message also held resources for contact and rescheduling.

The morning of my service call, I received a reminder text for the appointment in the early afternoon. Shortly after, I received a text from Joe, my assigned technician.

Several hours before my appointment, Joe reached out to ask politely if he could come early, as he was ahead of schedule. I was delighted, and agreed.

Upon his timely arrival, Joe greeted me and walked me through his diagnostic strategy. He answered my questions, educating me on anticipated root causes as he worked. I gave him some space to work his magic and let him know how to reach me.

Joe worked quickly and quietly, such that I was pleasantly surprised when he returned with progress updates and potential solutions. Normally, my dog isn’t fond of technicians and the ruckus they make. Joe passed vibe check AND sound check.

The required repairs were immediately conducted, as Joe had everything he needed with him in his truck. No waiting for parts or stalls in progress - this guy is a machine.

Within two hours from his arrival (which was ahead of schedule), Joe saved my air conditioner, replaced my condenser pump along with several fuses, and left the space spotless. Joe restored my central fan controls to smooth operation, too.

Joe was even kind to my dog!

Joe even made sure to lock down external property access upon his departure. I didn’t ask him to leave it as he’d found it before the work began - that’s how he works.

Multnomah Heating Inc. are my go-to. Joe and Janelle saved the day, like their crew always does.

I trust these HVAC technicians in my home and around my pets. I have seen time and again they have my best interest in mind; for my wallet, for the lifetime of my equipment, and for my peace of mind as a homeowner.

Look no further than Multnomah Heating Inc. Preventative maintenance, problem solving, repair and replacement; they do it all ahead of schedule and with a level of care that can’t be matched.

Multnomah Heating was great!! Our service technician, Joe, was early & communication was excellent. Quickly tested that our components were working, & determined our control board was indeed faulty. Was able to promptly replace it, as well as fixing the improperly hooked wiring.

(Previous company I won't name, couldn't determine cause of failure, even replaced unnecessary parts, waited another few days without any communication, only to find out they fired him!).

Went almost a month without heat. Wish our home warranty service would've assigned these guys first! They were competent, definitely would recommend them, & won't hesitate to call them for any future service needs.