Paving Contractor reviews across the US
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System pavers did an awesome job on our front and back areas of our house. I was impressed from the start with Chad who spent hours drawing up and designing what we had in mind just on the initial consultation. Next we met George who got into the nitty gritty of the job on what needed to be done. Meaning that this 1940's house had some trouble areas that needed attention in regards to laying out the pavers, and structural posts for our awnings/patio covers. George was excellent in facilitating what options were available and communicating with the crew doing the job. The crew were amazing as well, Elder the supervisor and his team were efficient, respectful and very hard working. A lot more things were added to the job as it went on per our own preferences. George was there any time we needed him and happy to help answer questions or reservations we may have had. I feel we really lucked out on having George and his team with Elder to do this project! Our first big job for our home and they nailed it! They made the process as comfortable as possible giving us updates, feedback, answers, solutions, and most of all no surprises and straight forward with everything. Thanks for making me enjoy and love our home even more.
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Jobs that have no issues warrant 4 stars. When a job runs into issues and the company addresses it - that’s a 5 star review. We had some different pavers put in place in a small section and we did not like them at all - they redid all the work and placed the same matching pavers without hesitation. They cleaned up and it was a great experience
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System Pavers really delivered a quality product for our backyard. We wanted it clean and simple and they really delivered. I gave them my vision and they made it come together perfectly. The Project Supervisor, Tim Mavis, was professional, polite, and by the end of the project, I considered him a friend. That’s the way a business relationship should be. He seemed just as invested in the project as I was. Outstanding! Do yourself a favor and use System Pavers, you won’t be disappointed.
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Exceptional Service and Flexibility from System Pavers
I recently had the pleasure of working with System Pavers on a project that underwent significant changes in scope and timeline. From start to finish, the team, led by Project Manager Tim Mavis, displayed remarkable professionalism, flexibility, and dedication.
Despite a considerable reduction in our budget, System Pavers accommodated our needs without compromising the quality of their work. Tim Mavis, the project manager, faced a personal loss, yet still demonstrated unwavering commitment by showing up the next day to discuss the project with us. His resilience and dedication to his work were truly commendable.
During the planning phase, I requested a week's delay to obtain multiple quotes, and Tim graciously accommodated our request. Furthermore, unforeseen weather challenges forced us to extend the project timeline. Despite these setbacks, Tim and his team remained adaptable and understanding.
A noteworthy incident occurred when my neighbor expressed displeasure about the dirt in front of our property. Upon informing Tim, the crew promptly arrived the next day, working diligently in challenging muddy conditions to ensure the project stayed on track. Their responsiveness and commitment to customer satisfaction were evident throughout.
The project, originally expected to take several days, was completed efficiently in just a day and a half. The crew's workmanship was outstanding, and their ability to persevere through adverse conditions showcased their dedication to delivering a quality outcome.
In conclusion, I highly recommend System Pavers for their exceptional service, adaptability, and commitment to customer satisfaction. Tim Mavis and his team's professionalism and resilience turned what could have been a challenging project into a smooth and successful experience. I am truly impressed with the results and grateful for the outstanding service provided by System Pavers. -
We are thrilled with the craftsmanship that this crew did for our home in setting the pavers. One of the best construction crews that we’ve ever had. They were meticulous, diligent, skilled and worked extremely well together … fluid and precise.
They never stopped working until the job was done. We appreciated the professionalism in the work that they did, as well as how respectful they were. Very impressive starting with Jose the Supervisor. Thank you for transforming our home.
May God bless your business,
Rick and Daleen -
We were very please with the work System Pavers completed on our backyard. Chase provided us a site plan the day he visited our site and we were able to submit to our HOA for approval. The HOA promptly approved our project and System Pavers completed the job ahead of scheduled. Their 25 year performance warranty sold us over other bidders offering just a 1 year warranty.
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I am very happy with the way my project turned out. It looks amazing. Chase Spear went above and beyond helping me select just the right stone and addressing all my issues. Jose, the Project Manager was easy to communicate with and also addressed any issue I had.
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Extremely satisfied! I can’t rave enough about my backyard project renovation and overall experience. From the initial consultation to project completion, my project manager Tim M. and the System Pavers team maintained excellent communication and customer service. The high quality and value of their products, installation process and close attention to detail resulted in a beautiful transformation of my backyard. Thanks to System Pavers, my family and friends can enjoy the incredible oasis they helped bring to life!
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Worse communication ! In 5/25 pavers were laid . 11/25. Roc made them redo cause slope drainage was wrong . But I have water damage to my original patio & they are not taking responsibility . Anyone have issues you can reach out to ROC & they come to see problem . You have 2yrs from completion .
But if looking for a honest , customer Carin company , forget it. They have terrible attitude , communication , hire subs that come not knowing what to do at times & speak or understand lil English , project managers & Forman barely around .
2 designers left before project started , different guys came during first job & different crew for fixing . I had to tell them about pattern & they laid the wrong sand (their words) & Forman brought another sand . Different from original sand laid . Griffin (manager ) is the most arrogant &had no concerns for customer service .
Workers show with no plans what to do .
Griffin said they would do a final punch list but should up with no idea what they was .
BUYER BEWARE. Overpriced , underperformed . Rude ,
Update ROC made them fix grade . But when I asked for money to fix water damage to my exsisting patio they offered some but wanted us to give up warranty & not write anymore reviews . Well that’s a joke , I feel people should know their unethical practices and terrible accountability & more . So I did not agree to their terms & will keep letting customers BEWARE !! I wish I would have read all bad reviews first . -
My husband and I recently hired System Pavers to redesign our problem backyard which was a mud pit for our dogs. Thayne Martin came out on time, designed a beautiful backyard while keeping in our budget and stayed with us for the entire project. He was great to work with. We love Thayne!
Tim Mavis was our construction manager and he was expedient, responsible and awesome to work with. Nothing but good things to say about Tim.
The crews were extremely hard working, diligent and did excellent work.
If you need ANY backyard remodeling call Thayne “the Butterfly Man” Martin with System Pavers and let him transform your home too!
This company is top notch! -
Our experience in working with System Pavers was excellent. Joe Hildebrand was our Design Consultant, and he was fabulous to work with. He listened to my needs and wants, and he did not disappoint. I did comparison shopping, and no other company could come close to the design, quality and the pricing offered by Joe at System Pavers. The final product only took 6 days from start to finish, and it exceeded all of my expectations.
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System Pavers knocked it out the park with my backyard. My husband and I are very happy with how our backyard looks. Our design consultant Chase was beyond amazing. Our project manager Adam was amazing too. The company is super veteran friendly which meant a lot to me, and the price was perfect for the quality of work they put in. They were on time, super efficient, and you can tell they take pride in what they do. Their communication was 10/10. They don’t just slap concrete down like other places, they actually design it to look clean and to last. My backyard came out way better than I even pictured. Definitely the best company for the job
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First part of job, 3 stars but finished with 5 Stars.
Calvin, estimator for System Pavers, did a great job, that I signed up for a start date May 5. Worked entailed removing existing concrete in courtyard and walk way to the front door. Crew did an exceptional job, fast, careful and neat. I met with Project Manager, Nick asking him for a cost to install more pavers, about 5' x 13'. Repeated text messages were never answered. Pile of concrete and stone remained too long.
Around June 12, I wrote, not good review mostly concerning Nick. Within an hour a supervisor called and we discussed what was going on and how ineffective Nick was, so bad, he was fired (several similar complaints). Adam took over Manager functions. Arranged for the job to be finished at no additional cost to me and quickly.
Bottom line, Systems Pavers provided excellent work and materials, job warranty for 25 years!!! The office coordinator, Claudia, very efficient and pleasant. Very helpful. -
We are very impressed with System Pavers, they handled the contract, work and materials very professionally without ever worrying that this company will take my money and never see them again. the quality of the workmanship was outstanding and we expecially love that they have an awesome multi year warranty on their products and materials. I would highly recommend System Pavers to anyone.
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I had a wild idea to transform our backyard for my husband's upcoming birthday party, and on a whim submitted an interest form to System Pavers - and honestly, couldn't have been happier that we did! The timeline was extremely tight, but the entire team did all that they could to get it completed well ahead of time, which we are so grateful for - our backyard has been completely transformed!
We appreciated Joe's candor and transparency during our design consultation and appreciated his thoughtfulness in the design that he proposed (which we ultimately went with). Plus, he and the team pulled major strings to get the project greenlit and started on such a tight timeline.
Throughout the process, System Pavers could not have been better. Griffin & Chris kept us updated and the project in line with expectations/the design and went above & beyond to get me some more dripline plugs since we had a few leaks. The crew was professional, prompt, and did a thorough job cleaning both the job site and the front where everything was staged (our neighbors definitely loved that they helped clear out the mud from the surprise rain).
We will be customers for life and are already thinking of the next project that we'll be doing with System Pavers - thank you to the entire team! -
We chose System Pavers due to the exceptional up-front work by Jake and Anthony (Design Consultants) and Nick (Project Manager) delivered an excellent installation. System Pavers was not our low bid…but it was clear that they had a superior plan and installation process, along with a terrific warranty! I definitely recommend them to you…you will not be disappointed!
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The work done by the System Pavers crew was outstanding. The System Manager explained the process step by step. The delivery of the materials was simple and efficient. The crew arrived to start work on time. They discovered issues with the job and arrived with easily explained solutions. The work was professionally done to my satisfaction and the clean up was thoroughly completed. I am completely satisfied with your Company and would recommend you to family and friends. A job well done. Thank you.
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I am extremely pleased with the work done by System Pavers! They tore out wood decking in the whole yard, filled & leveled the ground, added pavers & turf to make a stunning new landscape.All debris was removed & the area was left completely clean. The workers were efficient & diligent. Very few issues arose & those that did were handled immediately by project manager Adam.
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We had an excellent experience with System Pavers. Started with Joe Hildebrand who provided a thorough presentation about System Pavers that sold us on the quality of the work to be done and the warranty they provide their customers. He configured a great plan for our backyard. Our Site Mgr. Jose Corral was extremely easy to work with, very flexible, actively listened to our requests, all supplies delivered on time and excess cleaned up and left like it was before they started. His crew Antoin, Rudy and Marlon were simply fantastic. They hustled even in over 110 daily temps (1 day was 117!) completing our project in only 4 days! Real quality work. Claudia, who handled the invoice/payments communicated clearly, was very easy to work with, easy to reach and when I did leave a message, she returned it in a very timely manner. I also wanted to thank Griffen who assisted with a refund. The finished job looks just like what we wanted, it's perfect, thank you System Pavers!
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System Pavers did an amazing job on our patio/ walkway! Jose was our project manager and he did a fantastic job taking care of any issues. The guys did quality work, started and finished when they said they would, and cleaned up everything perfectly afterwards. They were also very well priced, especially for the peace of mind they offered. Our patio looks amazing!! Thank you System Pavers! Highly recommend!
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Working with Chase and his team was a total enjoyable experience. High quality workmanship to deliver the product I envisioned.