Home Services reviews in Aston Township, Pennsylvania

We received good communication, customer services and a fast and great job well done by sale rep and technician.

Technicians are knowledgeable & adhere to local compliance requirements without being prompted.

2 words: Mark Shwartz. He is attentive, communicates timely, and completes every job with a smile. He is “my favorite Terminix guy!”

They came out and charged me over $300.00 and they didn't do anything. If anything the pest got worse. We did our own treatment and had much better result. They told us to stay outside with our pets for 3 hours for nothing. I was so upset.

They would not come and remove a groundhog from one of their traps because it was the weekend. I called for four days telling them that the cage was exposed to a 95-degree temperature with no shade in the blazing sun! My daughter and grandson had to watch the groundhog slowly die over a four day period. Finally, after it was dead, it attracted flies. Oh, and did I mention that the cage was right next to the front steps!! This whole thing was very inhumane as well as traumatic for my 3 year old grandson.

Called to have a termite inspection performed on a house I am in the process of purchasing. Was told I would get a call back from a service manager to schedule the appointment. Without notice or further communication, the guy showed up at the house completely unannounced. luckily, the seller was in the area and rushed home to perform the inspection. After inspection, I was told (by seller's agent) that Terminix would be sending the report to me directly. Since then, a week has gone by and I have called the company every single day to get the report as my deadline for inspections had come and now gone. I have been told each and every single time that I would receive a call back from a manager. Its been over 10 days since my initial call and I have yet to receive a single phone call from them. Because of their negligence, I no longer have the right to negotiate or address any issues with the sellers regardless of what any termite issues that may exist.

I would recommend Commercial Terminix because of the excellence that our service agent (Gabe) and our regional service manager (Art) give us such amazing service and help.

Terminix is a big company with the personal touch. Our technician, Alex, is always available between scheduled visits, and always takes the time to answer any questions we have, and ALWAYS has a smile on his face, and that smile may be the difference in someone who may be having a bad day. Thank you, Alex! -Tom McDevitt (Rheumatology Specialty Center)

The Tec’s that came out were okay & respectful, however I wasn’t too comfortable with them because of their knowledge. Also if I have more questions I need to be able to ask them, & for my questions to be answered about the service I received from that Tec.

He takes good care of us

I am extremely happy with their service. Chris is very responsive to our needs.

Having this type of problem in your household is something that needs to be dealt with as soon as possible . I feel as if the worker from Terminix Aston used this desperate situation to their sales advantage and misinformed me and my family of multiple different processes to attempt to do this smoothly . They broke a window in my home and the problem persists. Yes this was after we paid the 2000$ For our treatment. This is a disgrace and I hope no one else has to deal with this type of bad management or service again . I would rate the company differently depending on if and when compensation or successful treatment is given. Thanks

Starting with the gentleman who came to the apartment and recommended a solution to the problem, followed by the administrative staff who coordinated the scheduling and planning of the treatment and finishing with the actual service itself; I have nothing but good things to say about the work Terminix provided in order to eliminate the pest problem we encountered.
I would recommend this company to anyone who was in need of professional extermination services.
Very considerate, helpful and especially professional!

mark MY TECH IS AWESOME, HE WORKS WITH DAYCARE TIME AND OUR NEEDS. VERY FRIENDLY AND OUTGOING RECOMMEND TERMINX THERE SERVICE IS GREAT AND REASONABLE PRICES.

Terminix is the best pest control company ever. We started working with them with our first restaurant in Center City Philadelphia. The staff were very friendly and professional. When my friend’s house had a mice issue they were able to control the situation within weeks.

My sales person Mike who unfortunately passed away last year was amazing. I once called him about a squirrel stuck in my attic. He came to my house to and found the squirrel dead. He explained that the squirrel probably came in during the winter and got too big and couldn’t leave from the way it came. He then took the dead squirrel out in and trash bag. I asked him how much the service was he told me it was ok because it was an one time thing and I had two accounts with the company. Needless to say I was very grateful. I wanted to bring Mike more business. I referred several friends to Terminix because of Mike.

When I was about to open my second business last year, I called Mike and the phone was disconnected. I called the company only to learn that Mike had passed away. He was a great guy. I went ahead the sign a new agreement with Terminix for my new business. So far we’ve had two gentlemen who served our new location and they are both great.

I have two friends who are opening up their business in the fall and I will definitely recommend Terminix for their excellent service.

I was lied to about the cost - it was presented as a yearly cost, rather than as a monthly cost I was obliged to pay for an entire year. After doing a chargeback on the surprise charges, they continue to spam me about it, through mail and phone calls (the phone calls coming from 760 numbers, like every other spam call using my area code despite me not having lived in California for 5 years). Every time I reach out to them about the misleading sale, I either get no answer, or I'm told that someone will get back to me (only to get more spam instead of any answer).

And then, the service is terrible. I called about mice once, and they did nothing about it except offer to sell me a basement dehumidifier for $1,500 (almost 20x what one costs for my basement) , and wood fungal treatment for $1,000 (well over 50x what fungicide costs). I ended up solving the mouse problem by putting glue traps in every possible room entrance and passageway, and haven't seen any mice months after removing the traps, no thanks to them. It's overpriced service for problems they'll sell you ripoff "fixes" for anyway.

Avoid this scummy business like the plague. They'll lie to you about their charges, and then try to rip you off further instead of actually solving the problem.

Wast of money 💰 come to the house 1 didn't work. Didn't see any change. Told the to come for the second time . They want to do treatment .third time they just rescheduled me because they just want it. Then they came to the house they never ring bell and the leave .

I use terminix for one reason, Mark Schwartz. I worked with a McDonalds operator for years, he was our technician and was absolutely amazing. I chose terminix for my business because of him. When I lucked out and he showed up at my one location, it was fantastic. He is great, every one of your technicians should be like him.

Great customer service and reasonable prices! Our technician is very knowledgeable.

Learned my lesson!
Never this company!
So many process just to cancel.
And they even charge you after cancellation🤣
They do $5 works and charge you around$100

There is more than one but the primary reason is due to Brad Miller and Gabe Curiale. Omega Pest Control now Terminix was an excellent service provider. They performed annual visits, they provided trend reports which is what auditors want to see especially SQF auditors. They were very thorough on performing the bi-weekly inspections. The way Omega had the books set up was always a plus with auditors and they commented Omega saying it was really well put together and they nailed it on the information. Brad Miller is a huge part of making all this happened. He had a true vision and understanding of customer service and the business. Brad was always available to answer questions and jump in to help his team whenever needed. Gabe has always been an excellent technician and has never hesitated to answer any questions and show me any areas that I would want to see or know more details about. Having pictures has always been a plus as the visual always helps show and tell what has been identified. I am looking forward to the same service we have grown accustomed to with Omega Pest Control that has now been acquired by Terminix. If the same service given in the past is the same service we will be receiving with Terminix we will be in good hands.