Appliance Repair reviews in Bensalem, Pennsylvania

Very polite, informative, efficient and thorough.
I would request Mark again.

Mr. Haywood was very efficient, and through. His patience in this very long matter was excellent.

The tech was very knowledgeable and I enjoyed conversing with him. He did a nice job.

Tech was polite and professional. Kept in contact with me to let me know where he was and when he would arrive.

My dishwasher is still draining out on my kitchen floor.

Donald was excellent. He was professional, knowledgeable and punctual.

I thought he did a great job but the water is broken again, less than a week after he as here

Fast and efficient service. Jules was our service provider. Very good technician

Attentive to my explanation. Immed rectified prob in short amount of time explained how I can better use refrigerator. Explained service and charges clearly. 5 star

Excellent service was quick and reliable awesome technician know what he was doing and recommended future service calls.I

this was the worst service. 1st I get a text 25 minutes after the time I was told that they rescheduled for the next week I was told between 8 - 12 told at 8:30 they would be there around 10:30 the get an email saying 1:50. I get a call 5 minutes later from technician he will be 25 minutes at 2:30 I get another call saying 25 minutes je finally got there at 3:07 and was done by 3:20 there should be someone we can call not a recording when we have an issue

Louis provided exceptional service and waa very courteous

Dave is the one who always come out to service my snow blower. So professional and knowledgeable. Always a pleasure to see him

Steve was friendly and courteous. He quickly found the problem with our refrigerator and fixed it.He was respectful of our home. I would highly recommend Sears Appliance repair.

Joseph R was the technician. Please let him know that he left one his tools here ay my home.

My technician Donald was great. Very knowledgeable and skilled. However, the company itself was a nightmare to try and get ahold of. Scheduling was a nightmare, customer service was a nightmare and you have to dial several numbers before you can even speak to a live person. I will never buy another extended warranty from Home Depot again. The technician great, the company- awful. I am only doing 3 stars because the technician was so good.

Sears scheduling is abysmal.
Called for service May 24th and repair was effected today August 22nd ~ 14 weeks.
4 tech arrivals - 4 reschedules - 3 no-show without notice - 12 phone calls to support @ 1.5 hours average. THE SUMMER IS GONE
I’ve had to cancel guests and family visits as well as cancel my travel plans… what a mess
The Technicians are wonderful and competent. Parts arrived within 4 to 7 days
SO!!! BOTTOM LINE is that the home warranty division must pay a competitive wage to attract technicians
YOU BIG GUYS NEVER THOUGHT OF THAT….??????

My dishwasher was leaking and I feared there was something wrong with the tub, door or seal. Jarrod diagnosed the problem immediately as a split sprayer arm.

The technician called before he arrived. He also called to let us know when he expected to be there. On both occasions he was polite and seemed to know just what he was doing and what he needed to order. We wouldn't mind at all if he were the person assigned to our home should we have another problem in the future.

He was the best. He was efficient and friendly. He told me what service he was going to complete and kept me informed as he completed each service and he did service both my heater and air conditioner.

After waiting for 4 hours and 10 minutes, I got an email from the technician saying the truck broke down and they would reschedule me. In the meantime, I spoke to someone at the office who told me that I would get an email within 30 minutes with the reschedule details. That never happened!! Poor way to do business!! I had to add to this post! After my original post, I was contacted by the owner of this company wanting to know what they could do to make it right and finally after talking to for different people from this company, I was given another appointment for August 5th. This is what is supposed to be priority reschedule. Their truck broke down and I feel like I'm being punished for it! This is definitely poor business!!