Reviews of local pros in Brentwood, Pennsylvania

Good menu. Food took a long time and was barely warm when it came. Join their club and get specials.

Mark and Nick did an amazing job on my windows. They arrived on time and worked in an efficient manner. I didn't even realize they were here! They were very courteous of walking around/setting up ladders in my landscape. They removed all of my mold spore dots and my windows never looked better. Highly recommend these two guys.

Ruined my grooming blades

Good service. Knowledgeable, fair, convenient.

The address has changed to 4112 Saw Mill Run Blvd, Pittsburgh, PA 15227.

Called to see if they still service KitchenAid Mixers. No one ever answered the phone, but they referred to themselves as "Service Masters".

I have brought 2 Kitchen Aid stand mixers down to be repaired. I had both of them back in about a week. You are quoted a price before you even drop it off. The prices are very reasonable and everyone there is super nice.

I took my KitchenAid stand mixer here for repair 2 separate times. The first time, I brought the mixer home and it immediately stopped working after turning it on - $120. The second time, the same thing happened. He just charged me for the part, $35 - and it still didn't work. Not to mention the 2 or 3 times I drove out there and they were closed with no notice. Once, we called the day before to check their hours, showed up during those times, and they were "closed for a long weekend." My mixer still isn't fixed.
Additionally, the person who works the front desk is so uninterested in having a conversation with you (which is fine) but as a result they clearly don't pay attention or take enough notes when you're explaining the issue, meaning that the guy who actually fixes them gets a three-word description of the problem instead of anything that would help him figure out the actual issue.

Came to change a part that was recalled. Replaced the part incorrectly which resulted in a leak that we were unaware of until too late (floor ruined). Called to let them know and they wanted to charge us for a service call to fix their mistake. Not only should they fix it for free, they should be liable for the damage caused to our floor.

AVOID USING THIS PLACE...
Terrible service & should be shutdown. I request for service for my stove a week ago and they expected for you to stay home from 7am-6pm ALL DAY as if I don't have a life or work also. Then pull a no-show move, but cancle the work order so I had to put in a new work order. Placed a new work order and spoke to a representative to provide a time frame for them to arrive and the Man show up at my home at the wrong time ( Never send a ETA on arrival just pop up). This is THE WORST PLACE TO EVER GO TO FOR ANY SERVICE. I wish I could leave no stars.

Terrible company and awful service - called to have a microwave repair. Now mind you this is a microwave that goes under the counter that’s expensive so it’s worth getting repaired. After the technician coming out to tell us it’s best to replace all three parts for over a $500, we agreed to it and paid him the amount. He said it would take time for the one part to come in because they did not have it in stock.
At the following appointment we made with him he found that the part was dented so he would have to come back and order another part.
At the third appointment, he realized he forgot the part to bring with him. So again we had to make another appointment.
So the appointment we made, we explained we would have to have it done in the morning. We could not stay home another appointment because they could never guarantee what time they’re coming. My husband and I refuse to take off another day. He understood.
Then we got a text that he was unable to keep that appointment for the day made, but they would make it for the day before, but couldn’t guarantee a time and said they would be there anywhere between noon and 4 PM. When I texted to say I could not be home During that time, Again a text just saying they cannot guarantee anytime. When I called the number to explain my frustration they still did not care and said they still cannot guarantee anytime.
They explained I was last on the route. I explained because of all the problems and many appointments made without results that we should be first on the list. That did not seem to matter to whomever I was talking to. So again another appointment was made for a day that I was off work.
So do yourself a favor and do not call this company. We regret we did

Worst ever!!! Haven't even had a repair yet and it's bad. Purchased a microwave less than 2 months ago from Home Depot - over the range microwave at $500!!! Thing lasted less than 6 weeks and the keypad went out, no microwave for Thanksgiving or Christmas. After several heated conversations with HD, as they say there is only a 30 day return window - they direct us to these people. Over 2 weeks waiting for this appointment and they send me a text at 7:00 a.m. the day of the appointment and tell me the appointment has been moved to January 8 - I've been trying to get a return phone call and have only managed to speak with someone in a text. Highly unprofessional and could care less about the customer needs. I'm beginning to feel like we've been shelved because this isn't something they can bill us for as this is a manufacturer warranty issue. As business owners ourselves, we do not make it a point of communicating with our customers through text message unless that is their chosen means of communication. This is ridiculous. I called the Microwave manufacturer to request a different service provider and was informed that these folks are the only people in the area. They said they would reach out to them to find out the reason for the cancellation - Whirlpool then informed me that they were informed by Brandy that the cancellation was because of bad weather - which is lie number one because the weather really isn't bad, as far as travel - dusting of snow with zero accumulation .... it is very cold though, but why CONFIRM this appointment yesterday if you weren't working (inside) in cold weather today. Lie number 2 - I was told just this morning that they canceled this appointment because the technician called off of work and they had no one else available. Speaks volumes about this company.

Great customer service. Staff very knowledgeable. Worked with Austin, he knows what he’s doing! Used them before and still a great, reasonably priced company.

Highly recommend Impact. Fair prices and excellent service and technicians.

Tony and the crew at Impact HVAC are the best! Day or night they will be there for you!

I called because I was getting water in my basement Tony the owner got a service technician out the same day. Steve the service technician fixed our problem the same day. The price was reasonable as well. My family will be using this business for all our future HVAC needs.

I called to have my boiler pumps looked at. The problem was diagnosed over the phone. The person I spoke with was very knowledgeable about the type of pumps on my boiler and got me on the schedule right away. When the technician came he had the pumps on his truck, confirmed the problem and replaced the dying pump. The price was also much better than a previous quote. I wil absolutely use this company again.

Tony came out to my house. I had an issue with my fan wouldn't stop blowing.

It turned out to be a very quick fix and Tony charged me NOTHING.

I pushed for him to take something but he refused. Unbelievable service nowadays. Believe all the reviews you see. Very nice guy.

Tony and his staff gave done a great job for us installing and maintaining our furnace and servicing our AC from another company we previously used. They have an amazingly fast response time when you contact them. They also did an install for my parents and they are happy as well. Thank you very much.

Impact Hvac has been our go to for any heating and cooling needs ever since the first time we used them, about five years ago. They’ve far exceeded our expectations and it’s an easy recommendation to others. They do great work, are timely and friendly!

A crack in the heat exchanger was identified during a tune up special offered by a big box store. They red tagged my furnace. I called Tony and within an hour he was at my house. He recommended a new furnace, explaining the issue. His crew showed by today, two days later, to install my new furnace. They were efficient, nice, polite, and extremely neat. I will be having them come out to check my AC unit in the summer. I highly recommend them.