Water Damage Restoration reviews in Collingdale, Pennsylvania

Wow! Michael and his team were fast, professional and simply fantastic! You need something done right, call these guys!!!!

Michael and his team did a fantastic job. Highly recommend them.

Prompt, Informative and Professional service, always appreciate working with Michael and his crew if any needs arise!

Mike and the team respond anytime I call and come right out for whatever service I need. they always do timely and professional work!

Very professional, thorough, and responsive! I highly recommend ServPro to o tackle your toughest jobs!

These were PRO’S!! Everyone that came into our home was professional, courteous and willing to get my house back to normal!! Thank you!!

Great communication, detail focused and fantastic customer service from top down. The employees are super friendly and work very hard. They are very clear when explaining whats happening and wat eeds to be done and why.
Exceptional service, will contine to use them!

These guys were great. Showed up on time, called before coming to make sure the time was still good. Did what they said they were going to do and were professional the entire time. I couldn’t recommend them more!

had Servpro clean the house I just purchased! The former tenant basically let his cat use the basement as it’s litter box. I can’t even describe the smell! It was awful. now it’s like a new house! I am so so happy!

In August, I found that I had a mold problem in my car after a window was left open during rainstorm. My dealership wanted around 25k to replace all the interior components (seats, trim, etc), and even then they couldn’t promise it would be out of the ventilation system. That made no sense so I kept looking.

It was hard to find someone who would sew with an automotive mold remediation - most companies in this space only do buildings. After several google searches and phone calls I finally came across Serv Pro of South Philly. They told me to bring my car in and were able to take of it with no fuss. After they finished, the car was cleaner than it had ever been and smelled of spices rather than harsh chemicals. Several weeks later everything is back to normal and no sign of the mold coming back.

Thank you Serv Pro for saving me from writing off my car!

Very professional technicians. They are prompt, respectful, & clean.
All concerns were addressed before and after work services.
Servpro of South Philadelphia is HIGHLY recommended.

Fast response when needed. Very satisfied with the work that was performed to keep my job site running. Highly recommend, thank you.

Recent renovation to surgery center...requiring deep cleaning in preparation to re-opening as well as inspection by the DOH. Process went very well and we were very pleased with their service. Foreman and staff were very efficient, polite and amenable to any changes to their usual process that we requested. Highly recommend this ServPro establishment.

A big thank you to SERVPRO for making Los Jardines look brand new again. Very detailed oriented, professional, and have amazing workers who are willing to work together to get the job done. 10 out of 10 will recommend SERVPRO to anyone.

Dedicated, high-professional team that knows their stuff

On Sunday night, April 14, 2019 at 10:30pm we got the onerous call from our fire alarm company informing us that the alarm system detected water movement in the basement. That meant a fire was raging in the basement of our recently lovingly restored, historic 10,000 square-foot former dairy building. The fire was a six-alarm electrical fire in the basement with 40 fire fighters, police and the fire chief.

On Monday morning the first thing i did after calling our insurance company and getting a claim number, was to call ServPro. My first point of contact was the voice of a calm, pleasant woman who assured me that they would be right over.

As I walked to the building I was overwhelmed and in a state of shock. It was too much to process. The building smelled like burnt bacon and everything, I mean everything -- literally every single square inch, was covered in pitch-black smoke.

The sooty smoke permeated every square inch of this building and I was distraught. But friendly, professional ServPro people were at the ready for me. There was so much damage that we had to have two ServPro franchises - the South Philadelphia franchise and the Bucks County franchise.

Mike, the owner of the South Philly franchise devised a battle plan to strategically clean the building. Because the fire was an electrical fire, the smoke was oily and sooty and could not be cleaned by conventional methods.... every single surface had to be cleaned with dry chemical sponges. Those sponges were true magical wands.

Mike appointed his project crew chief, Miguel Alicea and Miguel was our point of contact for three, arduously long months. Miguel was more than a consummate professional - he was our psychiatrist, he knew the intense pressure we were under, he listened, he made us laugh, he assured us, he was there for us. The other members of the crew, notably Cordon and Ron were also equally professional, courteous and kind.

To say that ServPro accomplished something short of a miracle is an understatement. Our 3,000 square-foot concrete bunker of a basement, where the fire started, was as black as a dungeon. Pipes melted down, our electrical system melted down, our intercom system melted down. The three artists who were renting the space lost everything. Nine 30-foot dumpsters came out of the building. 6,000 square feet of acoustical ceiling tile had to be trashed and replaced with new. There was three inches of water in the basement from the firefighters. The basement was literally a carcinogenic fire scene.

So ServPro waved their magic wand and accomplished another miracle -- they sandblasted the entire basement, the concrete floors, ceilings and walls with baking soda.

Every single item on every single shelf, bookcase and drawer had to be dry-wiped. Every single computer, monitor, screen, keyboard, server, CPU and mouse had to professionally cleaned by a computer restoration specialist. Every appliance in the entire building had to be professionally cleaned. The entire building had to be repainted. Doors had to be repaired.

And through all the long days as the weather grew warmer, then hotter, none of those ServPro guys ever complained. They did their work with a smile and they comforted and assured us throughout the entire three months.

I cannot thank everyone at ServPro for their kind, easy-going personalities, their genuine concern and empathy and for all their hard word. They all went beyond professionalism -- each one of them gave us their personal cell phones and every single time we called any of them, they picked up the phone on the first ring.

My hats are off to ServPro of South Philly -- our building is truly better, cleaner and newer than it has ever been. Like ServPro's tag line goes, "Like It Never Even Happened." Exactly!

I would highly recommend the SERVPRO of South Philadelphia team. They were responsive, professional and very hard working. Mike and his team adhered to the appropriate COVID protocols and treated our project as a high priority.

I do not suggest anyone give this company your business. This specific franchise is unsanitary and their methods of cleaning does not ensure proper restoration. I've witnessed the unprofessionalism and total disrespect to their employees and customers. I worked at this franchise very briefly, and was treated unfairly and discriminated against. I am a US Army veteran; I've sacrificed my life for our country, and I love and value the community I live in. The way myself, current employees, and customers were mistreated by this franchise, left me with a disdain towards this organization. As a homeowner, I will not give any Servpro organization my service or business again, and I would advise you all to seek service elsewhere. Your service isn't valued here.

This company takes very long of their projects. They try to find everything to charge you for. They employees are hoodlums that has no professionalism. Jon, William and cordon are by far the best workers there and they can find better. If you use this company get those three they are great and they actually care about the customer.

ServPro of SoPhilly/SE Delco was a pleasure to deal with from start to finish. From the office scheduler to the folks who came to do the work, everyone was friendly and professional. We had an emergency type situation that they responded to promptly and provided excellent work. Thanks for being there when we needed quick and quality service! We could not be happier and highly recommend!

ServPro South Philly did a wonderful job after a devastating fire ripped through our studio. They were professional, on-time, emotionally supportive and incredibly helpful. I would absolutely recommend them to anyone.

Great customer service and attention to detail. We would recommend to anyone needing the service provided. I