Water Damage Restoration reviews in Collingdale, Pennsylvania

Unprofessional. I scheduled an appointment for my car. My car was drop off yesterday. The owner mike came out took pictures and said he’ll get started today. I received a call this morning saying They wouldn’t provide services to me and to come get my car. First they said because it was a odor in the car but it wasnt, but after speaking with the owner mike, he said it’s because of a former employee that he had issues with that I know, who used to work there(not me). Because I know the person, even though he spoke with this person upon dropping the car off and told the person that he will get started today. He was not going to provide the service to MY car. He personally spoke with and saw the person when my car was dropped off by 12pm yesterday. I don’t understand why my car was kept overnight if they knew they wasn’t going to do the service. They let personal matters that has nothing to do with you interfere with wether or not they will provide service to you. Very Unprofessional.

We had a kitchen fire in June of 2021 that destroyed our kitchen had smoke damage through our house. Michael and his team were out within hours of the fire to begin the cleaning process. They took care of every step along the way to restore our home. It is now clean, safe and beautiful.
During a disaster you need a professional, and that’s just what you get with this company.

We had an area in the ceiling of our daughter’s room that had moisture and mold on the drywall. ServPro did their initial assessment and then returned with a two man team to remove the affected areas, check for mold and treat. They were very communicative of their process throughout. Most important to us, aside from the mold assessment/removal, they kept the work area spotless and provided thorough cleaning of the room upon completion. So important for a child’s room! Miguel, the crew chief, later went above and beyond and was reachable directly by phone when we had questions later that night. This is a company who knows how to provide quality service and is also an expert in their field. What more could you ask for? :)

Michael, Tyler and everyone on the crew has been amazing at helping us with the problems at our school. They are on time, professional, thorough, friendly, and I would recommend them to anyone.

Servpro provided steller service at the most vulnerable time. Michael Graham and his team of professionals offer an array of services that will meet any need. I am always extremely pleased and beyond satisfied with every job they have completed. A top-notch company!

Today I had my Duct work and dryer vent cleaned. The Servpro Team did an amazing job. Very clean and professional. Would highly recommend Servpro of South Philadelphia/SE Delaware. Thank you

The staff at Serv-Pro continue to provide "WOW" service. They most recently completed the cleaning of all our dryer ducts in our buildings. From the establishment of a schedule to completion of the job, they adhered to the schedule and completed all requested work as contracted. The project representative followed up to make sure that we were satisfied. I would definitely use them again.

We had a sewer line backup on a Saturday morning. Waste all over the basement. Called Mike and he had a crew over within an hour to take care of the cleanup. His crew was professional, knowledgeable, and helpful.

I highly recommend SERVPRO of South Philly.

This company is AWESOME!! I needed restoration late evening for one of my tenants. My call was answered and a crew was quickly sent out. Very professional and did not stop until the job was completely finished. Provided real-time photos and thorough reporting....Highly recommend using them.

My father had a home Electrical fire in Washington Township, NJ on a Saturday in early May. I called SERVPRO of South Philadelphia / SE Delaware County and they were out that day to evaluate the extent of the damage. Luckily the fire was contained to the electrical box but the smoke damage throughout the house was extensive. Michael Graham, Kim Boone and the rest of their team came in and did unbelievable work. They cleaned the entire house top to bottom (including the attic), inventoried and packed all of his belonging, painted the whole house, installed new carpets, new electrical and re-insulated the attic. They also called in professionals to take care of the dry cleaning, art work restoration and all of the electronics. The house looks brand new and that's all because of SERVPRO. Mike and Kim also dealt with our insurance company so I never had that headache, which I hear can be the part that makes you lose sleep.

Thanks for the great job!!!!!!!!

Over the past couple years, we have hired Servpro for various jobs at our Church and school buildings. Every time, they have been wonderful to work with. They communicate effectively at every stage- scheduling, work and completion. The results are fantastic and their prices are very competitive. Would highly recommend them for emergency and scheduled projects!

We had a pipe break that caused a lot of water damage over two floors. ServPro came in and seamlessly handled the cleanup. They moved all our contents (clearly labeling all the boxes) and were very thoughtful in setting up the fans/dehumidifiers and taping off areas. They also worked very well with our insurance company so I didn’t have to go back and forth between the two. Highly recommend them to handle any water damage cleanup.

SERVPRO of South Philadelphia is THE BEST, hands down. From the initial off hours call to them regarding our discovery of a leaking pipe in the below grade crawl space at our home, until they took the last bag of trash from the site, the service was stellar. Our home was treated with care and concern, we were treated with extreme courtesy, our schedules were accommodated in every respect and the overall job was done so very well. There is no sign of any disruption; in fact the area of concern is cleaner and better than ever before. They thought of EVERY concern in advance and addressed things we had not even considered. If the unexpected happens, call SERVPRO of South Philly!

Servpro has preformed numerous vent cleanings for our clients over the past few years and very pleased with the work they preform, the ease to work around our customers schedules, and the quality of work. When the work is complete we get a full detailed report with hundreds of pictures documenting the work. Can't say enough good things about their work!

I would recommend Servpro 1000%. They were very professional from Start to finish. The work crew worked very hard and very professional most respectful team I’ve seen in a long time you won’t be sorry.

What a wonderful staff of people! Our church basement took on some water and a mold problem occurred. The staff at SERVPRO of South Philadelphia was kind, courteous and prompt at helping us navigate the situation. Their team came in and took care of everything. They were very patient and understanding as we worked out a payment plan. At no time were we made to feel "lees than". Thank you so much, SERVPRO! I highly recommend them. Read their list of services. Maybe you can benefit from their care and expertise. (December 2019)

ServPro-South Philadelphia is one of the best companies I have worked with more recently. They are friendly, accommodating and very professional. Their work is impeccable, which goes along with their turn-around time on job completion. I would definitely recommend them to anyone having remediation concerns, air quality concerns, and overall water damage to a residential and/or commercial property.

I am so thankful for this crew. During a heavy rainstorm my sump pump gave out. I came into a basement with water everywhere. I called and spoke with Tiffany (she’s great) and she had a crew to my house in an hour. The guys were very professional and efficient. I can now say I gave a dry basement once more. Thanks for all your hard work. It was a pleasure to work with you

This company made a bad situation so much easier to handle. From the initial phone call to the removal of the drying fans the entire operation was done professionally. Communication was excellent. I would highly recommend this company for anyone who has water damage. Thank you Servpro!!!!

Mike and his team from SERVPRO of South Philadelphia / SE Delaware County, have always been amazing! They show up for your every call, and execute whatever you need perfectly! Not to mention, their customer service always goes above and beyond! Thank you ServPro!!!

Mike and his team were complete professionals. Employees noticed a big difference after the cleaning. Servpro to care of protecting all personal belongings prior to doing the cleaning. I would recommend them for both residential and business cleanings.

Thanks