Plumbing reviews in Murrysville, Pennsylvania
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Troy was very kind and helpful diagnosing my issue! He was very knowledgable and helped me to understand the cause of my problem. If you call, ask for Troy!
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He was professional, quick and I would call them again in a heartbeat. Someone stopped after he left to check everything out anc I never had that before.
Thank you -
Troy from Roto Rooter was great. He explained everything clearly and what options we had. We worked diligently on our problem and let us know what to expect as he figured out what needed to be done.
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I am Unsure my landlord will
Come here due to being extremely price
Conscious a. However, my comments from the estimate visit:
1. Extremely fast response time on phone and being able to come on the weekend. No fees for the visit but no diagnostics were run.
2. Told the tech I had a sleeping baby and to be quiet and he followed directions very well!
3. Tech seemed
Genuine and knowledgeable. -
Troy was very helpful unclogging my main basement sewer drain. He took his time to thoroughly test and explain the work he did even though it was late on a Sunday night.
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Great customer service and even better technician in Troy. He came in and explained what was wrong then went straight to work! Now our water is running perfect with no leaks/backups!
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Troy was excellent. He communicated well, heard our complaints and was able to test and diagnose our issue. I would recommend both the company and the technician to any one needing work done at their house.
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Troy was phenomenal! He was fast he was honest, and he has an excellent personality when dealing with people. I highly recommend him and his services. Troy was absolutely awesome to do business with.
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Troy did a great job updating us on his ETA. He easily maneuvered his equipment through our small rooms and down a flight of stairs to our basement. He took his time explaining the work and answered all questions.
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Joe came today and diagnosed my problem very quickly. We discussed different options and went ahead and proceeded with getting my problem fixed.
Joe was up front with everytbing he was doing from start to finish.
Great to have a working toliet again. -
The tech got here bright and early the next morning (I submitted my request at 10 pm) and was so knowledge, nice and kind. He was able to unclog my basement I’d been trying to fix for days. It was sediment build up. Will absolutely use them again if needed.
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I phoned in a service call for my tub which was not draining properly. The representative was thorough and polite and had a service technician here within approximately 30 minutes. The work was done perfectly and everything was cleaned and put back in perfect order. Jason was the service technician and I could not more highly recommend him or this branch of this company.
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Had a great experience with the 2 nd technician Troy Cyphert who came out to fix a sewage backup . Troy was very nice and kind and he explained everything to me , he went above and beyond to make sure I didn't have any more issues and was very knowledgeable.
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Master Plumber Robert provided great service. Unclogged main drain, removed grease buildup to mitigate future issues, offered professional advice to prevent future problems, also found coupon unsolicited to lower price. Greatly appreciated the ease of scheduling with office and ability to align technician with my schedule quickly and efficiently.
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Troy was very friendly and knowledgeable. Did a quick walk through and was able to determine where the issue was. Had everything fixed in just a matter of minutes. Didn’t leave any mess and was super helpful on precautions to take to ensure this doesn’t happen again.
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Basement dewage water started showing up, called Roto-Rooter in the morning. Arrived quickly after a couple hours, figured out the issue and were super helpful in explaining things. Absolutely loved the service!
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Will 100% be using them for any future needs, I had the pleasure of working with Troy who was efficient, knowledgeable, and polite. I couldn't have asked for a better experience. Thank you Troy and happy holidays!!! Thankfully I don't have to cancel Christmas because they were able to save my whole basement without breaking the bank. Don't fall for the other guys go with the ones with a flat rate!!
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We had to evacuate our house last night at 6:00 p.m. over a gas leak in our pipe. We had called a few locals between last night and this morning, and nobody would call us back. I had my husband call Roto-Rooter because I have a 4-year-old daughter and was no longer waiting in 15° weather to get some heat going in my home. Troy came, QUICKLY, assessed the issues almost effortlessly and in no time was able to go out and pick up the material he needed, come back to my home and get everything done in situated in a 3-hour time frame. Not only was he quick and efficient but he was also very personable, kind and considerate, and respectful. We don't have a lot of decent human beings like that anymore so I was very grateful we received him. I highly recommend using Roto-Rooter and if it all possible, I most definitely recommend requesting Troy if it is possible!
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We bought an older house that we absolutely love, but didn’t expect the plumbing issues that we have encountered. Luckily, we found Roto-rooter to help get us in the right track. While, there will be some rather expensive repairs needed in the future, I can’t say enough positive things about Nick and the team that got us squared away for the time being. Not only did they get things functional for us but we were educated on how to be proactive & what not to do in the future to prolong the life of what we currently have. Again, can’t say enough good things! Thanks RR!!
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First time calling Roto-Rooter. The technician, Steven, arrived promptly the same day and was able to finish the job in about 2 hours. He was upfront about the cost before he started, which I appreciated. Definitely check their website for coupons, too.
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Troy and Chad came out and did an outstanding job of work and explaining everything they were doing and did. They went above and beyond to make sure everything was done and I was taken care of. 100% would recommend this company for any work that needs to be done. Beyond professional and knowledgeable