Reviews of local pros in Norvelt, Pennsylvania

We were without AC and we called Johnsons and spoke with Bob and got all the facts that were needed to make a knowledgeable discussion. He worked with us, we were without AC for about the last 3 weeks. They got us scheduled in as quickly as possible an the guys were great. By 5:30pm it was starting to cool down boy is it nice!!! Johnson's is just a phone call away!!!

Got a new furnace and ac unit. The guys were very professional and to the point. Got the job done quicker than I thought they would. The whole process from financing to installation was simple. Thanks to all at Johnson's!

Bud installed a new hot water tank for us and we are thrilled with the results! He was on time, friendly and professional. On an earlier date, he had fixed our toilet with the same dependable results. Thanks again Bud, we will definitely be calling you again in the future! Sue McFarland

Great company and great people. Bubba has helped me out multiple times when it comes to repairs and explains the problems/solutions very well. I highly recommend Johnson's for any HVAC needs. 👍🏼👍🏼

All personnel at Johnson's were efficient, helpful, and professional. They helped me to determine the best furnace fit for my home, taking finances into consideration. The unit was installed quickly and is working beautifully.

Called early on cold morning to report our heating system was blowing cold air. Appointment was scheduled for early afternoon. Repairman was on time, courteous and knowledgeable. He diagnosed the problem and was able to resolve the problem quickly. He also checked the whole system looking for other potential problems. I recommend Johnson's for all HVAC needs and/or repairs.

We had a new hot water system installed. The installers were very good and professional. They had excellent communication with me and did a wonderful job.

Johnson’s always provides excellent service in a timely fashion!
Bud is very professional and understands exactly what he is doing. The plumbing was done to perfection.

Very pleased with the Johnson's Heating & AC plumbing work performed on my residential property. From original estimate to timing of completion of what were 3 separate jobs all completed same day with final invoice consistent with original estimate. The technician / Johnson's team member who prepared estimate and completed the work was same person and he was great to work with. On time, pleasant and competent!

Very pleased with the service and communication with Johnson's Heating and Air Conditioning. It is very easy to set up an appointment with them, and they are very informative, professional, and accommodating when scheduling. Prompt and continually in contact to let you know what is going on. Definitely would give them an opportunity to serve you.

Mark came and fixed a leaking faucet upstairs for me and returned to replace an old kitchen faucet I hated since I moved in. They are reasonable in their prices and Mark really knows his stuff.

Johnson's Heating and Air Conditioning is an outstanding company with the kindest owners! They installed my HVAC system in three days and cleaned up after themselves, as if they were never there. They treated my family with total respect and loved our kiddos! Most importantly, they go out of their way to take care of our Veterans! Thank you!!!

We woke up one February morning noticing that our furnace decided to quit overnight. Made a call to Johnson’s and they had someone at the house within 2 hrs. The technician identified the issue and we had heat back on soon after. Phenomenal service!

On Saturday, December 13, 2025, we came home at about 6:00 PM to find our furnace not working. There was a severe snowstorm outside and very cold. Called Johnson’s. Their on-call service person lived on the other side and Latrobe, and could not get to us in East High Acres because of the weather. He called his supervisor who then called us. After some discussion he contacted another service person who lives in Greensburg and agreed to come, even though the road conditions were terrible, and look at the furnace. After a short evaluation he determined the blower motor was bad on the furnace. The motor would have to be ordered. The furnace was less than a year old and under warrantee. He went back to the shop and came back with (2) space heaters. Monday morning talked with Johnson’s on the phone. The motor was going to have to be shipped overnight and not available until Tuesday to install. Later that morning Johnson’s called back and said they could replace the furnace and do it that afternoon no cost to us. He said it was easier to replace the furnace than to replace the blower motor. 1½ hours later a full crew was at the house and completed the job in 1 ½ hours. We were very happy with the way Johnson’s responded in the serve snow and weather conditions and furnace repair by making us, the customer, a high priority. My wife and I rarely give reviews. We would give them a 5 Star rating for their getting us back up and going with HEAT. We have been a long time customer of Johnson’s and will continue to be.

I am totally glad that I have Johnson’s heating and cooling to service my furnace and HVAC systems. They are always on time, and the service rep is very efficient. I am on a yearly contract, very reasonable pricing.

Bud, from Johnson's came to our house on Dec. 10 to repair a leak under the kitchen faucet and to check on fluctuating water pressure. Bud was both friendly and knowledgeable. We enjoyed working with him and would definitely want to use his services again. The leak was located and the faucet replaced. The expansion tank above the water heater was also replaced as it was no longer functional and thought to be contributing to the fluctuating water pressure. The fluctuating water pressure still persists, though, and Johnson's is scheduled to return to address this problem on Dec. 30.

Our old furnace broke down and we needed a new furnace ASAP (in the middle of winter). Bob (sales) and Greg (manager) came through for us and our furnace was installed in a few days. After installation we noticed our furnace wasn’t heating the house properly; Greg (manager) sent his best technician without delay and rectified the problem. I would recommend Johnson’s heating and cooling without reservation.

My Goodman furnace was flashing 8 times on the control board. The trouble code was a ignitor/ improper grounding code. I called Johnson's Heating to come out to repair my furance. The service tech came out the same day to check my furance. My furnace was going through all the steps: induction motor came on, then the ignitor glowed red, the gas came on then the furnace shutdown. The furance board started flashing 8 times again. The technician wiggled with board main connector and replaced the ignitor I had on hand. The technician told me the connector was bad, and the gas valve may need replaced. The technician got the furnace to run before he left. I was billed 291.00. About 7:00 pm the same day I was notified the furnace was at fault again. The furnace was flashing 8 times again. I decided to go back to old traditional electrical print reading to try to find out what was going on with this furance. After deep testing of this furnace, I discovered a bad limit was causing the problem. What I learned from this was never really rely on fault codes. Fault codes are okay for some direction, but not always the solution. Basic electrical troubleshooting is the answer. I should've known better. After replacing the faulty limit the furnace is running fine.

The technician from Johnson's (Dane) was very knowledgeable, thorough, patient and kind. He answered all my questions and explained everything he did. I will be calling Johnson's to ask if they can do a tankless water heater flush. Great company! Excellent service!

We've had Johnson for several years and couldn't be more pleased. Never had a problem in between visits. Employees have all been very knowledgeable and friendly. Glad we found such a reputable company.

I can't be any happier! I called first thing this morning where i was greeted with the most pleasant greeting ever! Lisa was her name.They got me fixed up by end of the day. They didn't charge me any "emergency fee" like the first 2 places said they would charge. Now for the technician. He couldn't have been any better. Had a smile on his face and explained every step! He knows what he is talking about. Had to diagnosed within minutes. He didn't have the motor on his truck so he rushed to the warehouse and was in and out within an hour. His name is Dane. They BOTH deserve a raise! The cost was less than I was expecting. I would give 10 stars if I could!!! Highly recommend!!
Thank you for the tremendous service!!