Appliance Repair reviews in Trevose, Pennsylvania

Thank you very much for best service

Super good service, thank you

Alex’s one of the best Master I have ever seen,
I’m very excited very his job

Thank you again

Alexander, thank you for fixing my refrigerator! Two repairmen came before you and couldn't find the problem, but you found it right away and fixed it quickly and affordably.

Great service!! Clear communication and came out in timely manner. Very respectful of our home during the process. Very reasonable prices too!

Thank you very much for the professional repair of our washing machine. Everything was done quickly and carefully. The technician arrived on time, explained the problem clearly, and fixed it without any issues.

Now the washing machine works perfectly like new. We are very satisfied with the quality of the repair and the honest, friendly service.

Highly recommend this service to anyone who needs reliable and professional appliance repair. Thank you again!

The technician did a great job fixing my washing machine. He arrived on time, quickly diagnosed the problem, and repaired it professionally. Everything is working perfectly now. I really appreciate the service and would definitely recommend him.

Alexander is an excellent appliance repair technician. He arrived on time, quickly identified the issue, and fixed everything professionally. Works neatly, explains clearly, and charges a fair price. Highly recommended.

The best company I've ever dealt with. They arrived very quickly and fixed my refrigerator. The technician was polite, neat, and professional. He quickly found the problem and fixed it. I recommend Alex to everyone.

Alex is a very professional, polite, and meticulous technician. He quickly diagnosed and repaired my washer. I highly recommend him as a highly skilled professional.

I had a great experience with Alex! He repaired both my refrigerator and dishwasher in one visit. He was professional, arrived on time, and clearly knew exactly what he was doing. It’s hard to find someone who is both efficient and honest about what needs to be fixed. Everything is running perfectly now—highly recommend his services

My one year old refrigerator that I purchased from Lowe’s was not working correctly. Pedro came out to diagnose the problem, thinking it was the main control board. He came back for a second visit and replaced it, but realized that it still wasn’t working. After making some phone calls, he was able to diagnose the problem as a bad electrical cord. He came back a third time and replaced the cord and the refrigerator is working again! I had a great experience with Pedro. He worked diligently and quickly and got the job done.

Needed my dishwasher fixed as the control panel broke off, technician came out told me what needs to be replaced and said I'll receive a call within a few days when the parts are in. Got the phone call and was told their manager said they can't repair my dishwasher because it's missing parts. What appliance repair service denies an appliance missing parts? Isn't that part of an appliance repair? Was not happy. Wasted my time..

If I could give zero stars I would. The customer service rep was very rude. They wanted us to take our own dishwasher out for the repair. My husband and I are not repair men and don’t feel comfortable with that. When we told to rep this he screamed at us and told us he was just going to cancel it. When my husband was trying to explain he told my husband he was talking for too long and it was now his turn to talk. The repair man that came to our house never told us it was “their policy” not to take the dishwasher out. Do not waste your time with this company the absolutely worst

DON’T SET YOURSELF UP FOR FAILURE scheduling your repair with these people. They will waist your time and not fix your problem. Then when you try to schedule for them to come back to address the issue they will give you an excuse as to why they can’t come. My ice maker has not been working since i bought my Frigidaire refrigerator. I called got an appointment with these guys and they came out. Said they had to order parts nd someone would be in touch to schedule the repair. That never happened. I called to follow up and they said they wasn’t coming back out to fix the ice make for whatever reason. About a month later i received a call saying they had my parts and they want to come out and install them. When they came out to install the parts technician said if the ice maker isn’t working by Monday give us a call back. I gave it 2 weeks before i called just to be sure, but my ice maker was still not functioning properly. I called them back and spoke to someone. They looked at my repair and said contact Frigidaire so they could setup another appointment. Frigidaire sets up the appointment and at the last minute after taking off from work i received a call from a representative from wittman’s saying they wasn’t going to be able to service my fridge. Contact Frigidaire to schedule you with another company. Stay far away. They will waist your time and show no remorse. If I could give 0 stars i would!

I was referred to Whitman Appliance through my Lowes extended warranty on my freezer/refrigerator. Honestly, based upon the reviews I'm not sure I would have picked them otherwise. I only read the reviews AFTER the service was complete and I came to write my own review. Everything was perfect with my service. The scheduling was efficient and timely. The customer service people I dealt with were courteous and professional. The repair technician arrived on time at the start of the window they gave me. And they only gave me a two hour window... most times I am given a four hour window by other companies... or even no window at all... just a day. My repair was easy, but the technician fixed it really quickly. He was also courteous and professional. I would use them again.

What a disgrace of a company and service! Our Frigidaire Refrigerator was making a grinding noise and called for service. Frigidaire put us in contact with Whitman appliances. Technician, Charlie, came to service not once or twice but 3 times and still could not diagnose the issue.
First time: diagnosed the issue and was told had to wait 3-10 days for parts to come in.
Second time: replaced the fridge with new parts and was advised wait 24 hours for the parts to run its coarse. That night the grinding noise came back. Waited the full 24 hours to call, as advised.
Third time: For the same issue, technician advised it was a different part that needed to be replaced- another 10 days. At this time, weeks went by with the fridge sounding like it was about to take off. Very frustrating as the technician could care less.
Received a call 2 days later from Ramon saying they could no longer service us and leaving us with a broken fridge. Ramon was extremely rude as he tried to blame the customer as it was our fault. Do not accept them as your service from Frigidaire, they have other service companies they can recommend. Stay away from this company. Extremely rude, unprofessional employees.

Repair man was on time, professional & knowledgeable about the problem, had same issue w/my 2 1/2 yr old refrigerator & no one could fix it. Wish l had been connected to this Co. prior eliminating months of multiple repair Co’s & have I g to replace the refrigerator.

Reviews for the company scared me.. I take them very seriously and seeing them made me worried. I scheduled a service through my 1 year warranty with Maytag and this is who they picked. I gave them a shot since I had no other option. Maytag gave me a date a few days later that Whitman would come out, but Whitman called me saying this would not work for them and scheduled for the following the week. Whitman called me on a Friday letting me know when a tech would be out on Monday. On Monday, my tech Pedro called me to let me know when he would be arriving. He showed up on time and was extremely thorough with showing me exactly what he was doing, what was testing as wrong, and what the cure was to fix my dryer. He then was able to apply a temporary fix to my dryer to get me through the downtime that it would take for my new heater part to come in. His fix worked the entire time while they reordered the new heater and he showed up again to fix it about a week later. Pedro has been with the company for 17 years and it really shows, he was so incredibly knowledgeable and explained things to you that a 3rd grader could understand. The entire time I did not feel like I was getting ripped off or that he was pushing me for parts I didn't need. I hope Pedro is a valued employee at the company because he should be and I hope the guy gets paid very well at the company because he is definitely worth it.

If these reviews scare you.. DONT.. or in my case atleast request Pedro. He was nothing but professional and knowledgeable. This is the guy you want to come and service you for Whitman.

Thank you Pedro!

One star is being generous. I made a warranty claim with my oven manufacturer, they sent Whitman appliance repair out 3 times. The 3rd visit the repair tech told me "If the code comes back after this, the unit is unrepairable." For the 10 minutes he was there the code did not appear and he wrote up his report that the unit was fixed and in working order. Shortly after he left, the same error code came back. The Manufacturer refuses to replace the unit because Whitman's last report said the unit was working, Whitman appliance refuses to change the report that the error came back because it didn't appear for the 10 minutes the tech was there and tested it. In addition, they also refuse to come out again because the only 3 items that can be replaced with the error code Im receiving they already replaced....one may call that "unrepairable" but they refuse to change their report.

It all started so well. I had a warranty issue with a Frigidaire fridge where the fridge was not staying at the set temperature and freezing my food, and there was a temperature sensor error on the control screen. Frigidaire scheduled Whitman to diagnose the error code shown on the fridge. Tony, the repairman promptly shows up, finds a poorly seated connection and boom error gone. Great service, recommends letting fridge sit off for a bit and then replugging it in and seeing if the temperatures corrected. After doing this, we still ended up with a fridge at 25 degrees and frozen food. No problem, Whitman was good and we still have a problem right? Call Frigidaire and get another appointment to have them out to further trace issue. But no, Ramon, the owner, calls and tells me I need to raise the temp of my freezer (which is and has been on default) to stop the freezing and if not, he would come back out and if he deemed there to be no issue, he would charge me a trip fee. Beyond the very interesting logic of having to change the (default) temperature settings on a refrigerator unit to stop it freezing rather than have it repaired while still under warranty, his manner was consistent with what others have said. He refused to honor the appointment unless I agreed to this in an aggressive tone, while reminding me that I was on a recorded line. Despite there still being an issue and there being another ticket from Frigidaire, he simply couldn't help himself. Other reviews here are correct, do not willingly deal with this provider and if given a choice via your warranty service, choose someone else.