HVAC reviews in Washington, Pennsylvania

4.5 based on 103 reviews Back to the listing
    5

    They did excellent job. They gave me options with price points to consider and delivered on their commitments. Professional, knowledgeable and quality focused. I was more than satisfied of the service I received.

    5

    Excellent work. I the AC was broken and in the summer without AC it's like living hell.
    A friend of mine told me about Myzak Plumbing & HVAC and gave me their phone. Couple of hours later a crew from the company knocked on my door and the repaired it for last than an hour. Very professional and quick work, even cleaned after themselves.

    1

    Absolutely terrible service. This review is not based off of one experience. They have come and gone from our house every day over the last week and I have yet to have a pleasant experience. They have terrible communication within the company, which leads to terrible communication to the customer. They are inexpensive and readily available...but I can see why. They wear their shoes in your house, are anything but punctual, and do not talk to you with respect. The first day that one of the employees was running tests on our unit, he had his girlfriend come to my home and hang out with him for 2 hours while he was here. She parked her car in my neighbors driveway. I'm not exactly comfortable with the employee's significant others having my home address. Would not recommend to anyone. Pay the extra $200 to have a professional service provider assist you...I know I would if we weren't renting and had the choice!

    5

    Good services offered and a same day response . The service department answered right away and the technician was polite and prompt. Service team has on call resources for your complacated systems including zones.

    1

    Left a review on my other account. The owner completely disrespected my review replying and saying it was “fake”. I literally have death certificates as proof that them not coming out caused my animals death. Calling my review fake to boost their reviews. And calling me low life IN THE REVIEWS. This was in July 2023. Expect a phone call about ur horrible reply. Incredibly unprofessional

    5

    Although due to human error - mistakes happen - and my appointment wasn't technically made, Shearer was kind and apologetic and saw to it that a service tech was sent. Lucas was professional, kind and knowledgeable. Great service, reasonable pricing. Highly recommend.

    5

    Shearer Heating responded to my request for for same day service. My furnace stopped heating the night before and room temperature was 60 degree. Michael Monosky arrived and quickly diagnosed my problem. Michael provided exceptional service. Thank you

    5

    Mike actually helped us, took the time to figure out what was wrong when he had no idea. Didn't just dismiss us, and take our money and leave. He figured it out, explained it to me, I was confused & he then explained it to my father. Very professional, & a pretty funny guy. Will definitely recommend, already put a good word out on social media. Very Very happy customers.

    5

    Well 11 months ago we had a new system put in and the team at Shearers were amazing, polite , professional. We had some issues and and the team at Shearers has stayed with us through the entire thing, always working with us and making sure we were on top of things. I am so please to say that Bob Champe and the whole team worked hard and resolved the issues we had and made everything right with us and supplied us with high quality service and a complete solution! We have been customers of Shearer Heating for 12 years and plan on staying with them in the future!

    5

    This is a great company. Very reliable, prompt for appointments, and they do not cut corners... they spend a good amount of time making sure everything is taken care of correctly. We've worked with several of their technicians over our nine years with them. They've been great, always wear shoe covers and are very conscientious in the house. Zac has been our technician for a good while now and he is extremely knowledgeable and professional and has resolve problems with our equipment. I highly recommend using this company.

    5

    We woke up to a chilly house and the furnace not working. Shearer Heating was able to get to us quickly and got the problem diagnosed and fixed. We have used them before and will again. The guys are always very knowledgeable and professional.

    1

    My experience with Shearer was what I thought was going to end in a good business/customer relation. I called to have my boiler checked and looked over knowing I was probably looking at a replacement? Jarrod the tech came out and checked my unit, I was informed by him that I’ve probably got a year or two with current system and if I replace my whole system with them that there could be a credit on my new system for the service call? My mistake for trusting that, as I just called again to have the system replaced on 12/27/19. Now I know having a new boiler system installed isn’t cheap and I was willing to pay cash for the system and a service agreement but now they say I’m out too far? If that’s the case why would they take my hard earned money to check my current system but tell me I’m too far out for a whole new install? Just sad that businesses have to treat a paying customer in that way, I’m not asking for much just a new system. Update 12/27/19 just talked to the competition in the same town as shearer they’re more than happy to do an install and service agreement for a paying customer, thank goodness for competition and a reliable competitor who’s not gonna take my hard earned cash for a service call and then tell me I’m too far away. Would it make sense for your tech to offer a discount on an install if as you said I was to far to return for one? I think your confused on the issue of me demanding you come out that was not the case at all, I would never insist on you or your anyone coming out if you so choose not to, that’s your call not mine! I was just looking for a professional HVAC Service and it’s apparent that you are not.

    5

    I recently had my air conditioner serviced, Lucas, the technician was polite and knowledgeable , explained everything he was doing. I find him highly skilled and dedicated to his profession. I have been with Shearer for many years, and have always been satisfied with their service. Thank you Shearer for your continuing excellence.

    5

    I was extremely pleased with Shearer Heating and Cooling. I had an issue with no heat. Called this morning and they sent Randy Bennett out to fix the issue within 5 hours of my call. Randy is very knowledgeable and informed me of the problem and how it was fixed. Randy was very pleasant.

    5

    Shearer was such an amazing company to deal with! They called ahead to give me an estimated time of arrival and were very pleasant on the phone. They came the next day for us, which completely surprised me, I thought I would have to wait several weeks.

    My tech was SO knowledgeable of everything he was doing and thoroughly explained things. He was in and and so quickly, I was shocked. Our total price was very reasonable and fair. I highly recommend this company. (Now if only they took care of internet and electric issues too!)

    5

    We live in one of the old Victorian homes on the Main Street. We have had so many companies come to our house and screw us over. In the eight years of living here, we have used five different companies and found only two companies to be completely and totally trustworthy. Schearer Is one of those two companies in our area that we trust Implicitly. After having one company come in and completely screw up our HVAC system (the other company lied and charged us full price to replace all of the ductwork, but it was found that they only replaced a quarter of the ductwork), schearer came in and fixed every single thing When other companies refused to help.
    We have used them for Almost 8 years.
    They send us text reminders when it’s time for our boiler and HVAC system to be checked which is nice when you have a busy life. They work around our schedule seamlessly. They wear foot coverings when they walk through our house.(Which is a huge deal to me!). They are very forthcoming. This company is five stars in our opinion.

    5

    I was having issues with another HVAC contractor. My Heat pump was inoperative for 7 days and the other contractor that I had hired said parts could not be available for 6 weeks or more (December 2023 in PA is cold !). I contacted Chuck at Shearer who sent Jared to my house. Jared had the parts, but he also had a different diagnosis for the problem that did not need these parts. He had the heat up and running in 25 minutes and even installed a surge suppressor in another 25 minutes. Jared's technical skills are just outstanding!! Shearer is very reputable and honest. I would have been without heat for many more weeks if I had waited for the other contractor and would have likely had to unnecessarily buy a whole new heat pump system. Highly recommend the professional maturity and honesty of Jared, Chuck, and Shearer.

    1

    I called these people to come and fix my central air unit. We made an appointment time on the particular day between noon and 2pm. The tech showed up 90 minutes early, and told me the capacitor was bad and replaced it.
    My bf and my son were both due home that day at noon - it was payday and they both made the time frame to fit their schedules so we would be ready to pay for the services. I explained this to the tech, that the money would be there after 12. He said he had other calls, he couldnt wait, and that they would bill me instead....
    About 10 minutes later i get an irate call from their office, the man was incredibly rude and would not listen when i tried to explain that because the tech came so early we were not ready with the money. So he said he was sending the guy back to my house to remove the new part. I asked him to please send the tech back during the time frame we agreed on and i could just pay him. He refused, and the tech came back and took the capacitor.
    So I ordered the capacitor from amazon and installed it myself. The part cost $20. This place was going to charge me $375! And the worst part of it is that my AC's performance was exactly the same as before! I didnt even need the new capacitor!!! So these people were going to charge me almost a week's pay for something I didnt need!! $375, just for me to hypothetically call them back, so they'd have to come back again and probably charge me even more.
    Unscrupulous predatory practices like this are whats wrong with this world!!

    5

    I called them to look at my heat pump. They sent someone within a few hours and the technician, Jared, was awesome. He was very knowledgeable, very professional and very nice. They had to order the part to fix it but they were able to get it and install it the next day. Even the person I spoke to in the office (Scott) was super nice and helpful. No one likes to have repairs but having pleasant, competent workers makes it much easier to accept. I would highly recommend this business!

    5

    My repair was handled quickly and respectfully!

    5

    We have been Valley/Shearer customers for years. They found ways to keep our old HVAC running until we could purchase a new one. This summer, we had had enough of hot temps and our capacitors in the old condenser constantly burning out so we recently had Shearer install a nee system for us. From sales to installation, Shearer was very professional, knowledgeable, reasonable, and affordable. They even have a payment plan for those who qualify. Love Sheaer. They have a customer for life.