Home Services reviews in Wayne, Pennsylvania

DO NOT WASTE YOUR TIME!!

I contacted Triton Landscaping in early August to come out and provide an estimate for correcting the grade or slope in our backyard due to recent flooding. Ben Lesnak showed up and walked us through what he thought the solution would be. Sent us an email with the estimate and we replied that we wanted to hire him, please proceed. On 8/12-I was advised by email that he was working on the grading permit. By 8/17 we checked in to see what the status was as we had not heard anything. He advised he would be in contact later that day but we heard NOTHING.

Both my husband and I have reached out to the company and Ben. We left numerous voicemails and sent emails but no one has contacted us back.

If the company had problems with the permit or decided not to perform the work, the least they could have done was reached out and advised us of their decision, no explanation needed.

Had great initial responsiveness from Triton. Had a very friendly representative come out to prepare an estimate. Nearly a month has passed and my follow up emails looking for the estimate have gone unanswered. I'm not sure if they decided that the job wasn't worth their effort, or what, but I would have expected some sort of response.

Triton was subcontracted by my pool installer for final grading. Their process was well managed, quick and seamless. They were eager to work with me and my budget. The crew was diligent and curious, I would hire Triton for future jobs.

I had a fairly massive project at our home... Construction of a 90ft gabion wall to protect our property from eroding due to a huge creek behind our house. We had at least 5 contractors come out with varying estimates. Triton was not the cheapest (nor the most expensive), but you get what you pay for. Between the coordination of providing us timely responses, getting paperwork straightened out w the Township and also getting trucks, equipment, etc. to us...very impressed. Victor, the lead hardscaper, is beyond dedicated to his work, him and his guys worked through rain and paid attention to every detail without cutting corners. Just my experience with him alone warrants 5 stars.

We were very disappointed with a pool/patio design Triton Landscaping proposed to us and then decided to charge us for the full amount of design work that turned out to be poorly designed by a junior member of their staff. John apologized to my husband for the terrible work, explaining the work was not done by their usual experienced designer. We were promised a design within 7-10 days only to find out the person designing our plan was actually on vacation during that time. We finally were given the plan 3 weeks later and we waited another week for the quote - much too late to be considered as we had all the other competitors quotes weeks prior. Triton Landscaping along with Anthony and Sylvan Pools (who couldn't give us the time of day!) obviously weren't interested in our business.

Triton used to be great when John and Rob ran things. The new owners and staff are lazy, unresponsive and overpriced.

UPDATE: Since the owner's response is completely inaccurate, let me clarify. I asked for a NEW estimate for a deck on 7/30/20. After literally a dozen emails repeatedly asking for an estimate, they finally sent Gene out. I then had to repeatedly contact them until finally they sent the estimate on 9/24/20. I can't speak for all of the staff, but Ben was literally useless.

I must agree with the most recent negative postings. Triton contracted to rebuild slate steps at my home. The material used for joints started to deteriorate within days. John DeMeo, the owner agreed for me to withhold final payment until the issue was resolved. Unfortunately for me, it was a token amount. Almost 2 years latter, calls, texts and emails have not been returned. Too late I contacted the Better Business Bureau to find there have been a number of complaints filed against Triton. I will need to hire a different contractor to fix Triton's bad work. BEWARE of this business.

We had Triton install new footing for our outdoor riding arena this summer and were thoroughly pleased with the experience from start to finish. They were able to solve a drainage problem we had been dealing with for years and installed a great sand and rubber mix as our new footing. The entire process was completed in a professional and timely manner and we couldn't be happier. We would definitely recommend Triton to anyone wishing to install a riding arena.

I have proven to be a tough customer due to my expectations of quality and service. Triton has exceeded in both of these area's. They have a skilled workforce that take pride in their hardscape installation and an owner who stands behind his companies reputation. It's not easy finding a reputable company but Triton Landscaping has been a pleasure to work with and extremely professional.

I had Triton remove a falling down retaining wall and replace it with a 70 foot long wall using landscape block. If I could give them more than 5 stars, I would.
Jon arrived for quotation purposes on time and presented himself very well. He emailed me the quotation when he said he would. The work crew arrived and worked for 3 days. They took care not to damage anything on my neighbors property. The wall looks great, no sags, everything is level. No surprises, no hidden charges. Triton was very easy to work with.
I would use them again and recommend to others.

Anthony Sylvan was responsible for our pool and this outfit was responsible for the hardscaping around the pool...we were under the impression we had no choice but to work with them. We needed retaining walls...not a clue how to build them in a straight line. They laid a huge area around our pool with paving stones...didn't seal them...cost us $150,000 for their work and it was less than acceptable. They said they could build us an outdoor kitchen but didn't finish it properly...a joke from start to finish. Do yourself a huge favor and do not work with this company. Yes, this happened several years ago but it was such a traumatic experience it still sits with me now!

John did a great job installing our new Range Hood, including doing some tile work since the new hood was not as high as the old one. Very professional. Will definitely use them in the future!

John Schofield did a thorough and professional job repairing some siding and other areas of our roof that were allowing water infiltration into a powder room. In addition, he repaired damaged drywall, remediated mold behind the drywall, and painted the bathroom. He even put in a new vanity and sink while the bathroom was being repaired which added a very nice touch to all of his efforts. Methodical and attentive to detail.

Very competent and friendly service.

Came to take a look at the project, never heard back from him

Excellent company. Great pricing.

Excellent service and super responsive. Exactly what I was looking for and will continue to work with Mike & Ed!

All of the general repairs they completed were done very well. I would enthusiastically recommend them.

So pleased with my living room mirror. Professional, punctual, exactly what I needed to complete this job. Thank you!

Great job! All work was done very professionally and pleasantly.

Great job by Nick! He rebuilt our front steps. They are perfect. 🤩