HVAC reviews in Wexford, Pennsylvania

4.7 based on 150 reviews Back to the listing
    5

    Very good experience! John, the technician, showed up promptly and was very pleasant. He replaced the water panel, reset the humidity gauge and was finished in about 15 minutes. I was very happy with Bolster-DeHart!!

    5

    Austin was very professional and knowledgeable. When I told him that my husband handled everything before he passed, he expressed his sympathy. After checking the system, he explained everything to me—what was working properly and what wasn’t. He showed me the parts that should be replaced and why. Even if my husband was living, I think Austin would have done the same with him. While waiting to make sure the air conditioner was running properly, Austin called the office to find out what discounts applied to the type of plan I had. Not only was Austin professional, but very pleasant and friendly to talk to.

    1

    I’m uncertain how this company has a five star rating. I initially called on 11-25 to schedule an appointment for someone to inspect a few issues at my home. The appointment was set for 11-29. However, 11-29 came and went with no one showing up. When I called to follow up, I was told the appointment had been scheduled for 12-6 instead. I decided to wait until 12-6, but once again, no one showed up. When I called, the representative informed me that the technician scheduled for that day had called in sick, and the appointment was scheduled for Monday, 12-9. Today, 12-9, the company contacted me to reschedule yet again. This process has been extremely frustrating and a waste of time. I could’ve sought assistance from another company from the start. While they might provide good service when they do show up, my experience with their scheduling and communication has been very disappointing.

    5

    The company sent John S. to check on our air conditioner and furnace. He came to our home to do the service right on time, was polite and respectful. I will use the company for any future needs they provide and would recommend the company to any who would ask.

    4

    A really nice company to deal with, and my service tech was great. Called when they were on the way, as promised. The only criticism was the cost of a new, very basic thermostat and installation $400+.

    5

    During these bitterly cold temperatures, the Bolster-DeHart team came to my Mother's home and worked tirelessly to repair her furnace and ensure she had heat. We greatly appreciate their response time and fantastic work. Thank you.

    1

    Waited all day for their person to show up. Finally called to find out what was going on only to be told that my appointment had to be rescheduled. No one even bothered to call or text me to let me know that the appointment I had scheduled more than a month in advance had been cancelled. So unprofessional!

    Edit: Now I see they have a reply here saying that they have no record of an appointment with me. Well, when I called their office to find out why no one ever showed up, the person I spoke with saw my appointment on the schedule. I have an email from them confirming my appointment. So saying they have no record of it is just a lie. Which only furthers my commitment to never doing business with this company again.

    5

    My AC was leaking and had caused the duct work to separate from the unit after it filled with water. Bolster-DeHart had a technician here that day. Anthony did a fantastic job of repairing the problem. He was even willing to let my 2-year old grandson supervise!

    5

    My furnace died at 10:15 AM on a Thursday during a frigid cols spell. When I called the office they said they could send a technician later in the afternoon the same day. After the technician had examined my furnace, he said the circuit board had burned. Although he could have replaced the circuit board for around $500, because my furnace was over 20 years old, I chose to purchase a new furnace. The salesman was able to come later that afternoon, I selected the model I wanted to purchase and thy were able to schedule installation on Friday. The technicians arrived around 8:30 AM and were finished with the installation by 2:30 PM. I am pleased with everyone's effort.

    5

    Absolutely amazing company. Highly recommend. Love dealing with Maggie to get my maintenance scheduled for this season. This year unfortunately, we had some AC issues. Dave came out and was honest and very informative. (We have dealt with Dave in the past for our maintenance.) So I was happy when he showed up. I will suggest him for future needs.
    A call was made to Maggie to have sales come to discuss options for the next steps.
    Jim came the next morning. He was
    Very down to earth and super easy to deal with. He understood my needs and we will be getting our new unit early next week. I feel like these guys have become my friends. It’s just that feeling you get when you know you are making the right decision and not being taking advantage of. You guys have a forever customer. Thanks for everything

    5

    Good company. Professional and responsive. Will continue to use them. Thank you Shawn and crew!

    5

    Excellent customer service from each department with whom I talked during proposal to scheduling to actual installations and follow up. The company truly cares about the quality of their work, and pricing is very fair. Jim & Shawn in sales answered questions & concerns via my emails and phone calls in a timely manner. Ed the manager followed up with some of my concerns and even came to the house himself. All the ladies who answer the calls and the techs are personable
    & helpful, too. I highly recommend Bolster DeHart for any HVAC equipment & installs, insulation removal & replacement, and maintenance. You can always count on them to help.

    5

    Ac stopped working. One call and we’re here in a few hours. Luckily it was an easy repair and we are good to go. I couldn’t ask for better outcome.

    3

    Technician was courtesy and friendly and I’m sure he did a good check on our AC system. Unfortunately, he tracked dirt? Oil? Onto our carpet in the basement and although very apologetic, did not offer any assistance to remove the stain.

    5

    This place does good work - they answer the phone when you call, they don't outsource, their techs are always knowledgable and they work with you. Their home-service plan (AC, Heating tuneups etc...) feels reasonably priced and keeps our stuff running smooth for like 4 years now

    5

    Had a maintenance cleaning of a mini split completed by Luke and John. Excellent customer service. Luke informed me step by step what needed to be done. They were conscious to put covers on their shoes and left no evidence of the work behind. He suggested a surge protector be installed to protect the unit. I was very pleased with the service call.

    5

    Bolster DeHart installed an air conditioner for us a few weeks ago. They showed up on time everyday, were very respectful, and always cleaned up at the end of the day. We were so happy with their services and highly recommend them to anyone!

    5

    Dom came out in the horrible snowstorm and fixed the furnace so we had heat. He did a great job.

    1

    Technician came out fairly quick after service requested. Since my unit was not blowing cold air, I had it off

    Enabled unit And everything seem to be checking out operationally. Now here we are in the evening again 24 hours after the initial failure and I have no air conditioning again after paying $175.00

    Putting in another service call

    5

    My sister in Ross Township recommended Bolster-DeHart, Inc., as she has used this company over 20 years. They were able to come to our house the same day we called to diagnose our furnace. After ordering the necessary parts to repair the furnace, Luke came back the day the parts came in and did a wonderful job at replacing the motor and the fan. We have confidence of a job well done. Luke also was very knowledgeable and polite.

    5

    Had a small water leak on sight glass on a steam boiler.....here in 24 hours. Fixed it,no problem! A shout out to Paul the technician!!!!