Constraction reviews in Central Falls, Rhode Island

United Better Homes did a terrific job estimating and installing solar panels on my house. They made the process easy to understand and completed the work quickly and cleanly. Afterward I had a couple minor punch-list items that they fixed right away. Best part: they contacted me recently—nearly a year after installation—about signing up for the new federal renewable energy credits. Talk about ongoing customer service!

I am a new home owner. I wanted to install a solar energy system and was researching ways to go about having solar installed. My fiancé is a Firefighter / Paramedic and a lieutenant at her station recommended United Homes as he had a system installed by United. My experience with everyone from United I have to say hands down has been incredible from everyone involved. The professionalism, the transparency and personal attention I received throughout the entire process from start to finish has been above and beyond what I would have expected. I would definitely recommend United Homes to anyone who may have needs for a contractor.

I used United Better Homes to install solar panels on my roof. Great crew. Very Professional. Their attention to details is really top notch. One of the last panels was not fit properly, they ended up redoing the entire array of panels to make sure all are fit well nicely. They also finished their job on time. One of the planned day had a bad weather, so they had to finished early. But the next time, they came back with additional crews so that they can finish things up on time. I'm very impressed.

One tiny thing that can use some improvement is that I would like to get some constant updates throughout the process. The process to get permits and inspections from the town and from utility company can be tedious. I'm glad that UBH is going through all those hoops, but being able to know where things are and whether I can apply some pressure on things would be useful.

Overall, I'm very satisfied with the product. Highly recommended.

I am so thankful for the opportunity to have met with Jesse and Ben to discuss the possibility of converting my home to Solar. They were not only extremely knowledgeable, but it was clear that they truly wanted to help me and care deeply about what they do for their customers. I very much look forward to working with them and feel that United Better Homes is a company that works hard to do their best for their customers and they are very lucky to have two such outstanding employees to represent them. I recommend that anyone that sees this review contact them, as I am sure that they will do for you what they have done for me.

I have had a great experience working with everyone from United Better Home, from my initial meeting with Joe, the sales person, to the final inspections and activation of my solar panels. Everyone on the team was respectful, helpful, and responsive. I felt that they actually cared about me as a customer. Most contractors are terrible at communicating and returning calls, but this is not the case with UBH. I got quick responses to all my questions and concerns. They took the time to explain everything to me, no matter how many times I asked, and they were good at following up with local building officials and the utility company to keep things moving along. I would highly recommend UBH to anyone looking to get solar panels installed.

I had a great experience with my rooftop solar installation with United Better Homes. I was reticent to speak with the salesmen who came to my door, but they were professional and courteous. From my meeting with the salesman, David, when he explained all of the costs and benefits associated with solar panels, to the installation, everything went smoothly. The day before my installation, there was a huge windstorm that blew shingles off of my roof and United repaired that damage at no cost to me- even thought they had nothing to do with the storm! I have enjoyed watching the energy production on my app and trust that United Better Homes is there to support me. I couldn't recommend them more!

Team was quick and very professional. Dave Hickey was phenomenal to work with. Really went to great lengths to explain all our options and what would work best for us. In addition to working with the town and insurance company to make sure everything went smoothly. Dave was literally a phone call away when needed or to answer any questions. Construction was completed in 1 day. Complete roof and solar install which was amazing.

We were first introduced to United Better Homes by representative Eddie Roman (son). He has been always polite, courteous & friendly. When we met Ed Roman (father) we understood where his son got it from!! The office staff were all professional & complete with all the scheduling. The roofing team were punctual, polite & meticulous on their cleanup. Following roofing the solar crew were no different. We look forward to our next project with United Better Homes.
Congratulations!!!
Ana & Alberto Lopes

United better homes install team did a great job installing my pannels. The people handling my contract really screwed up. My town would not let them put the first system on because it was too big. So they installed a smaller system on the roof in September. I wa
Am still waiting for them and everbrite to fix the contract to the right system. 6 months still waiting. My neighbor was going to go solar and after the mess he changed his mind. I wish I did the same i would not recommend then to anybody

We have had a wonderful experience with United Better Homes. They installed our solar panels last year, which has worked out beautifully. We have had no issues with the equipment and are enjoying our big cost savings. This week, I noticed an issue with a leak in our roof into the garage, so I contacted UBH. They came in less than 24 hours, even though the weather was terrible, and found the source of the problem. They fixed it right away for a very affordable price. The team is courteous and enjoyable to work with- I will definitely call UBH if I have issues in the future. Thanks!

Had large front window installed by their team, couldn’t be happier! They arrived when they said they would, very courteous and professional. Did an excellent job, and cleaned up when finished. The quality of the product and the craftmanship of the installation was perfect! I would highly recommend their services.

Great work done . They framed my basement windows with trim that I was very impressed with . Thank you

United Better Home team was really amazing! They replaced my roof same day in 100 degree weather. The salesman/foreman Eddie was knowledgeable, punctual and attentive to details.

The crew was great too, they were like machines, worked nonstop, until the job was finished. The team even replaced the shed and cleaned up all the old roof, like they were never there.

Highly recommend!

Dave

Window installation, doors, storm doors, sliding door, and siding, window shutters. Professional and completed within a reasonable window of time. All quality products with warrenties.

if you are looking for a company to replace your roof , windows , siding or adding solar to you home these guys are phenomenal. I originally called to have solar installed and then decided that since the house was older I should replace the windows Eddie and Steve were great , took measurements and explained everything to us . Well when they came to replace the windows we had a huge problem our original contractor never flashed the windows correctly, so after 29 years of water getting behind the windows we learned that basically the house had never been wrapped and due to this the sides of the house were literally rotted away under the siding. The window crew called and Eddie and Steve came right out and looked at the damage calmed us down and with in a week had the materials to basically rebuild our house . These guys were not only efficient but treated us like we were family. We have the solar going in next week and I can say that these guys have gone above and beyond an I don’t normally recommend companies but this time I have too one word phenomenal

Solar system install was completed in one day. The crew of guys that installed the system were respectful, neat, and fast. Would recommend this company to any one.

We hired United Better Homes in 2022 to replace windows, remove and install kitchen cabinets and plumbing, install luxury vinyl flooring and more in 3 rental apartments in Central Falls. They did excellent work, very knowledgeable, great eye for detail, and were very easy to work with. Best of all, they are dedicated to doing the job right, unlike many other contractors we have hired over the years. We will definitely hire them again.

Edit: 9/16/25 - I feel the need to add that I did email the manager at United Better Homes when the project took a turn and they never replied. Neither did they personally reach out once I made this post. But thank you for making the time to reply to my public online comment.

I would never recommend United Better Homes. From start to finish, the experience was frustrating, unprofessional, and disappointing.

They installed the gutters before replacing the roof—despite originally telling us the gutters would be done after the roof so they could be measured properly. We were told there would be about a week’s delay to allow time for ordering parts, but that never happened. They did the opposite of what they promised without any explanation.

To make matters worse, they marked the project as complete and collected final payment even though the garage gutters hadn’t even been installed. We had to follow up multiple times to get them to return and finish the work—not only to install the remaining gutters but also to fix the new ones they had already damaged during the roofing process.

They blamed weather delays, but it was clear that wasn’t the whole story. The communication was poor, and their scheduling seemed disorganized.

One of the most serious issues: nails were left everywhere—in our yard, in our neighbors’ yards, on the driveway—posing a major safety hazard. I have a child and a dog, and it was completely unacceptable. I ultimately had to hire a professional to come and clean up the debris. Even after that, I’m still finding nails.

This is my second home and second roof replacement, and the first company I worked with was far more careful, clean, and professional. United Better Homes left a level of mess and disorganization that I’ve never experienced with a contractor before.

If you’re looking for reliability, accountability, and safety on your home project, I strongly recommend looking elsewhere.

Awesome experience. I knew I’d have to get a new roof eventually but was scared it would be an overwhelming process. Stephen R talked me through it and made it simple and an extremely successful experience. Love the way it came out. Would recommend

We had a new deck installed and everything was beyond expectations. The team was in time, well organized, and highly skilled. Deck looks great! Highly recommended them!!

If we could give more than 5 stars we definitely would. First thing is my husband and I appreciate so much the Professionalism and Honesty from Juila, she showed us how this company does things and made sure we understood everything. The work was outstanding, we had new boards put down with synthetic under layment then brand new shingles. The job this team did was very Professional, they cleaned up so we'll afterwards, I couldn't find anything on the ground. Kevin, who was the supervisor answered all of our questions and made sure it was all done in one day. The pricing was very reasonable which always makes things easier for us. We highly recommend this company for any roofing that needs to be done. Thank you, Julia, Kevin and your team!!
Kathy and Dan.