All reviews for North Eastern Tree Service
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We have used North-eastern Tree Service for 2 jobs recently. Absolutely fantastic job! All of the guys were super nice. Cleaned up the yard when done. Prices are excellent. Matt schedules the job and they show up promptly on the scheduled day. Can’t say enough how pleased we were with their work.
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I was very pleased with Northeastern’s services. Matt’s and his crew came early, and were hardworking, knowledgeable, easygoing and FAST. I’m happy to recommend them for tree work. They also cleaned up well which is important to us.
They cut down a very tall century-old black walnut in my tight, fenced in yard.
They also had the best price compared to local competitors. I look forward to hiring them again next summer. -
The Northeastern Tree Service company in Cranston, RI provided outstanding service! The team was led by Anthony Griffin, a true expert and outstanding communicator. This team not only answered the questions that were posed, but explained why something could or could not be done. I would trust them with the most difficult trees. They worked with surgical precision...and left the yard cleaner than it was before they started!
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I was very pleased with Dave at North Eastern Tree and his crew from bucket 24. Dave was prompt in preparing the estimate and in getting back to me regarding changes in the scope of work. He and the crew were very polite and professional, and made quick work of tree removal and pruning services that required both a crane plus tree climbing and roping. I had hired another company weeks earlier at a lower price but they kept making excuses and delaying the job. In contrast, Dave and North Eastern Tree showed up promptly to prepare an estimate, worked with me on prioritizing the job to fit my budget and most pressing needs, and completed the job quickly, neatly and most importantly without damage to my shed, fence, lawn or home.
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I had large (3’ at the base, 50’tall) tree at the edge of my property that needed to be taken down one branch at the time because of the surrounding structures. A friend recommended North Eastern to me, saying that they’d done a great job for a great price in a similar situation. I called them and got a good bid as well. At under $2k, it was 30% lower than another company who also wanted me to get a street permit and a detail cop to block the street so that they could bring a large crane.
The first day the crew showed up, Comcast was digging the street -they had posted signs only the night before. The crew who had driven to Boston in maddening traffic for over 90 minutes had to turn around, and I thought they’d never want to hear from me again. Thankfully they set up on other appointment the following week, showed up, and took care the tree. The guy handling the bucket truck was really skilled at it, and they had all the branches down within four hours without damaging anything around them.
I got a great bargain for a well-done job. I didn’t expect a company where people show up with white gloves and clean up every last twig on the ground. I also didn't mind them driving their heavy equipment on the property. Other reviewers report on scheduling issues, but if you are proactive by making sure to call or text a few days ahead and then the day before to confirm that things are on schedule, it should be fine.
As long as you are willing to be a little flexible, accommodating and prepared, this has to be the tree company offering the best value out there. I’ll definitely call them again the next time I need some tree work. -
I can’t say enough good things about Adam and his team. From start to finish, the experience is always outstanding. The crew was punctual, professional, and incredibly knowledgeable. They took down a few large tree close to my house (at multiple properties and on multiple occasions) with precision and care, and they made sure everything was cleaned up so well you wouldn’t even know they were here.
What really stood out was how respectful they were of my property and how clearly they explained each step of the process. Their pricing was very fair for the quality of work, and the peace of mind they gave me was priceless.
If you need tree removal, trimming, or general tree care in Rhode Island, look no further—this is the team to call. I wouldn’t hesitate to hire them again and will absolutely recommend them to friends and family. -
We had a large tree removed from our condo complex in East Greenwich and couldn’t be happier with the experience. I worked with Charlie, who was extremely responsive, knowledgeable, and professional from start to finish. The job was completed in a timely manner, and the entire process was excellent. The crew took great care to protect the lawn, removed the tree efficiently, and did a thorough cleanup — you honestly couldn’t even tell they had been here. Highly recommend this company to anyone in need of tree work and will definitely be reaching out to Charlie and team for future needs!
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Service was great from start to finish. Charlie came out within 24 hours and sent me an estimate right away. The cost was on par, or lower than, the other estimates I received. His vast knowledge of tree removal and landscaping in general was very helpful in forming a plan for my tree removal project. He was an excellent communicator and answered my calls and texts almost immediately. The crew of Anthony, Mickey and Johnny were very professional. Anthony explained exactly what they were going to do and approximately how long it would take. The job was completed on time and cleanup was great. Other than the new view, you would never have known that anyone had been there working on my property. I can't say enough great things about Northeastern Tree Service. I will always use this service whenever I need tree removal done on my property, and will only recommend Northeastern to my friends and relatives. Thank you again for the great service. My property looks great !
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After last weekend's storm a large limb (approx 40 ft) partially fell off an old oak tree in my backyard. When I called Scott at NE Tree, he returned my call promptly and the next day came out to assess the damage. He quickly arranged for his crew to take down the limb, and 3 days later the entire tree was removed as it posed a danger to my house. The crew did excellent work including clean-up. Both the communication and service were exemplary and I would highly recommend this company to anyone needing tree work.
he returned my call promptly and the next day -
They came in with the best price, were busy but came in around 2 weeks later (not an emergency). Charlie was knowledgeable, respectful to my husbands Veterans Status. The team that came were efficent, cleaned up, an were polite. Huge tree, just a couple of little dings in grass nothing major. We were very pleased an would recommend to family an friends.
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I recently hired North-Eastern Tree Service for tree work on my property, and I couldn't be more pleased with the results. The team skillfully removed large dead stands, pruned overgrown trees, and carefully cut around structures.
Their crew was punctual, courteous, and hard-working. They left my yard looking better than it ever has! I highly recommend reaching out to Charlie McHugh & North-Eastern Tree Service for your next project. You won't be disappointed! -
Absolutely top notch tree service! We got a quote and had trees trimmed/removed in the same month for a great price. Zero complaints. They also work with Sole Source so we were able to get our roof replaced at the same time! Also had some yard work done, deck replacement, a retaining wall installed, and sod laid down. Words cannot express how grateful we are to Northeast Tree for saving our house from disaster and making it look amazing!
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At the end of the day they did a solid job on my property. The price was great and they did good work on my trees. However, their scheduling department needs a lot of work. It is my impression that they just wait for you to call and remind them to finish the job. As I have read in many reviews, this seems to be their Achilles heel. I had paid in cash on the day the trees came down but they left the job still needing to remove the large trunks and grind the stumps. If I had not kept calling to remind them to finish the job, I don't know if anything would have been completed.
I would probably use them again but would definitely hold back the payment until the job was completed. -
We used North Eastern Tree on two occasions when we needed them to fell big trees that grew too close the house, and for grinding the stumps. They did a good job, and their pricing was reasonable.
Our neighbors used their services as well, and they were satisfied too.
We gave North Eastern Tree only 4 stars because they could do better as far as scheduling goes. -
I would like to say a few things about what I experienced with North Eastern tree service. First I would like to thank the workers for doing a good job. They are true professionals in what they do. I would not hesitate in calling them in the future for my tree needs. From the salesman to the tree workers, and the worker who removed the wood great job, thank you.
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We had a huge tree that hung over our house that was super old and we were worried about it falling on our house, so we decided to have it removed. They gave us a great price. The day of the removal they arrived 15 minutes early which was great! Most of the cutting took up the entire day and once it was removed the guys actually had to leave because their truck literally could not handle any more tree. They came back the next day and with a machine loaded all the trunk into a truck. Obviously they don’t work weekends so we waited till Monday (which is perfectly fine and reasonable) and they came and ground out the stump. A great job was done , the entirety of it was removed and filled in you’d never know there used to be a tree. My only complaint would be the guy operating the grinder kept stopping to text. Idk but I think that’s a little dangerous and unprofessional. I know when I’m at work I don’t use my phone but whatever. Besides that everything was great. Most of the divots were filled in leaving little damage to our lawn. All debris were removed and cleaned. Thank you for the great job!
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It’s unfortunate because I wanted to use Northeast Tree. Northeast came out and gave me an estimate to have my tree trimmed. They gave me a price and I was satisfied and wanted to move forward. The issue started when I tried to make an appointment. I have literally called every week for the last month, but no one calls back. As a business owner myself I know I can’t afford to blow off a customer, because not everyday is busy and their will be times when I will need every customer. It maybe a good thing that they did not call me back, because if they had called and scheduled an appointment they probably won’t show up.
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We had these guys out for an estimate last June.. they were a few hours late for the assessment but we got a good quote and scheduled a day for the work. They didnt show up. Called back and scheduled a second day - they didnt show up again. Spent the next 2 months calling their office (pls note their office team is kind and professional despite this 1 star review) - realistically we spoke 8-10 times about a 3rd scheduling attempt. The office folks acknowledged this was escalated to a supervisor but nothing came of it. We never got a call back - in October we bought a landscape trailer and did the work ourselves. Happy Fathers Day Pop.
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I called the vice president Adam multiple multiple times about an estimate I got wanting to know when they were going to be able to start the job he told he that Matt would get back to me and still has not gotten back I have called every week for the last 3 weeks just to be ignored.
The first time they came to my house they actually came pretty quick but I think it was because they were cutting the tree of the guy behind me. I have other work that I would like for them to do but at this point I feel that they really don't care if they do the work or not -
If I could give less than one star I would. I used this company because I had a referral. The estimate happened quickly, everything else was poorly executed. I had to follow up for over a month in order to schedule the service.
Day of service - they were late, I had to call more than once to find out what was going on. They ended up coming at the end of the day. The work was done, but they damaged my fence and cracked the siding on my house.
It has now taken over a month to reconcile the cost of the damage to my property and they even resent the invoice listing it as past due; while I await my contact to tell accounts payable to update the price (they offered to fix the damage but I don't want them back at my house).
Take your money elsewhere, it's worth it to pay a higher price for service. -
I had NE Tree remove a large tree from my backyard this summer, and I really regret hiring them. It took multiple calls and missed dates before they actually came to do the work. They broke a window, damaged my fence, damaged my neighbor's fence as well as damaging some shingles on my house. One of my other neighbors had to complain when they were grinding the stump, as they made no effort to shield what they were doing and all the houses around me were being pelted by wood chips; it sounded like my house was being strafed by a machine gun, for hours. I suspect there is additional damage from this that I simply haven't discovered yet. I called to inform them about all this and they were very apologetic, saying all the right things about making it right but never showing up.
During the summer I called them multiple times, and for some reason they kept sending people out to look at the damage over and over, promising it would be taken care of in the next few days. This went on for three months, and had I not been withholding payment I doubt they would have ever taken care of it. They even tried to shift some of the work onto me. Unbelievable.
Then there's the cost. The project started when a large branch fell during a storm, and they actually handled that part pretty well. The charge for that was $2,200. The tree was very old and the rest had to be removed, and for that they charged an additional $3,200, for a grand total of $5,400 for one tree. It was a large tree but easily accessed by removing a single section of fence, no other trees or wires around it.
For reference I had a similar tree, not quite as large and in my front yard but complicated by power lines. I used a different, actually competent company for this, and they charged me $1,100.
Do yourself a favor and avoid NE Tree like the plague.