Constraction reviews in Johnston, Rhode Island

Completely overpriced !!

They were great clean neat and quick

I usually don't shop at Home Depot since they only give veterans a discount two times a year to save money, but they were the only store that had a front door I wanted. I ordered it back in NOVEMBER of 2015. The door they shipped me was actually the incorrect door in the box of the door I ordered. After many phone calls, they agreed with the company who manufactures the door to ship me the replacement glass that matched the door I ordered and refund me money since the door jamb also didn't align with the door. I had to cajole them into installing it for me at no charge, and when their workers came (in February 2016 to give you a time frame) I discovered they hadn't checked the glass and it was cracked. We had to send it back and get new glass. I was told the refund couldn't be given until the door was installed, so I waited until that day and began calling every day for two weeks to get my refund. I wasn't told the original person I was working with had changed jobs until I asked to speak with a manger. I was then told the refund would be sent to the store and I would have to pick it up. Home Depot called me two weeks ago and told me my refund had arrived. I informed them I would be away for a week and I would be in to pick it up today, March 21 in the afternoon. I was told it would be waiting for me at the front desk. After driving an hour on my day off, I arrived at Home Depot only to discover that the refund check they had was for another customer, not me, and that mine had not arrived yet. I am honestly in shock this place is still in business. I have had to follow up multiple times per week since NOVEMBER and this issue has not been resolved. I will NEVER shop at Home Depot again, and I urge other customers to consider other options as well.

Called to check product availability asked for a hold by the time i got here it was all gone drove an hour to get here a they sold it on me ! So much for customer service!

Water heater blew out and had a new one within 2 days. The only thing I wish I could have done was to take advantage of the 10% off purchase that only applies to in store purchases. And the courtesy of the installer to call me outside to show me damage to the heater when he opened the box and assured me the damage would not cause an issue and made notes on the paperwork verifying damage. And being a gas heater he was in and out in about an hour or so.

Our water heater blew at 10:30 pm on a Saturday before our most recent snow storm. Joe connected with me on a Sunday and new hot water tank was installed the following Tuesday. Great service and really kind people! I would definitely use their services again!