Tree reviews in Rock Hill, South Carolina

Arbor Care is a very professional, responsive, knowledgeable, neat, fast, and friendly company!! Warrington Place has always been pleased with the work done by them and exceptional care taken when working in our neighborhood.

I called JM Arbor Care after using 2 other competing companies in the past that were just missing the target for me. Regarding JM Arbor Care, I am all around impressed - from the first meeting with John( to do an estimate) to the final tree removal and clean up. JM Arbor, very professional, respectful and fair pricing. When the team arrives, they are impressive to watch as they demonstrate coordinated team work. They work in a meticulous manner across your property trimming and removing per documented request. The Team first sets up the site to protect your property especially your grass and then brings in the high-end equipment to get the job done. The cleanup was also exceptional as they left my property in excellent condition minus several trees. To best sum it up - My wife asked me if this is the new Tree Company and I said YES, we will call JM Arbor for all future needs and emergencies. Thank you, John and my compliments, to your team.

Excellent company, prompt service and a well trained team of tree experts. From start to finish communications were prompt, timely and very clear. I have had tree work done before but this team is by far outstanding and will use them again in the future. They have the right equipment to do the job efficiently and safely without damaging your yard and leaving it cleaner than before.

We have used them multiple times to take down trees for us! John Mitchell is always so professional, timely, and him and his team do a great job! He's the only tree service I recommend when people ask!

Did an amazing job taking down three trees that were extremely close to the house. Very professional and considerate of landscaping. Cleaned all debris before leaving each day. We would stand in awe of the large equipment and the precision of their work. Would definitely call next time we are in need of arbor care.

I am sooo please! Great experience from start to finish. Below are before and after photos. I explained what I wanted, they came to the house done an assessment, gave me a proposal, and executed the job magnificently.
When I pulled up to my home, I had to do a double take. The biggest smile was on my face.
Give them a chance. They will not disappoint.
Thanks JM Arbor Care!!

Cannot thank Arbor Care enough for the great work they did at our house. They worked fast, efficiently and left our yard much cleaner than it was. Have to admit, I was mesmerized watching them work with such precission. John and crew do amazing work! Thanks for taking care of all our tree needs! 🏡🌳🪚🏠

I was Very happy with the service from top to bottom. The appointment which was scheduled to work around my timeline. After hearing my concerns and assessing the situation, a crew was dispatched to my residence. The work was done efficiently and quickly. The crew left no trace of their presence or the work that was done. Could not have been more pleased Highly recommended 💥

Steve and his team were very professional when removing a tree that was dangerous at Calvary Baptist. Work was done as quoted and done well.

Professional, friendly and reasonable. Niwaki did great job at our residence. Surely recommend for your tree services.

Steve was quick to respond and quick to schedule and complete the job of trimming and pruning out three, tall Crape Myrtles. Niwaki Tree Services did a great job and cleaned everything up. I would highly recommend them.

We were in a tough spot when one of our tall pine trees died. It was in-between mine and my neighbors fence and was close to power lines. We had received a few estimates that were extremely high! Close to 10,000! Niwaki saved the day! Giving us a reasonable estimate along with Steve being very knowledgeable about what do to and how important it was to him to remove the tree ASAP made this expericence stress free. Thank you for being professional and attentive to customer service. Connie Curtis

If it were possible I would give this company a 10 star as so deserving. They removed two large tree limbs off our roof with unbelievable timing and a beautiful clean up. They were professional and timely. Excellent service. I highly recommend this arborist company. Above excellent.

Steve and his crew were fantastic! We had a tree that needed to come down because of storm damage and he was honest with the work they were going to do and reasonable priced. They showed up as expected and cleaned up after they were done. I would recommend this company to anyone needing tree service.

The Niwaki team is great! They have trimmed two 50+ ft trees for me and have cleaned up another massive oak that had fallen. They are great with communication and have not tried to add any kind of extra fees on the backside. I had him check out a tree that was leaning and he was right about everything!

It appears that either Steve is a petulant man-child or this Aloma Tally that handles emails for him doesn't care to even try to be professional. Niwaki doesn't want any of your business if they can't have it all. Very unprofessional and rude.

I have a tree that's dead and I had two companies come to see if it could be saved. Conpany 1 said that they didn't offer treatment services, but offered me a quote to cut it down and grind the stump.

I called Niwaki for a second opinion and they confirmed that the tree could not be saved, but also another two other trees needed attention as well as an infestation in our bushes. They offered a quote and, after reviewing both, I chose the other company for the removal because their cost was half of Niwaki's, and they could come out next day whereas Niwaki said two to four weeks.

I let Niwaki know that I chose to go with another company for the removal, but I would still like them to treat the other tree and bushes, and I'd like to contract with them to do ongoing tree care.

The response I got, in all caps, stated:
"STEVE SAID NO HE IS NOT INTERESTED IN DOING THAT SO HAVE THE OTHER TREE COMPANY
TAKE CARE OF TREATING THE TREE AND SHRUBS."

That's a direct copy/paste.

When I asked for a call for clarification that they don't want any of my ongoing business because they couldn't get the removal, I received an emailed response that simply stated:

"YES"

... also a direct quote. I should note that none of the email communications prior were this short or in all caps.

I'm glad I'm not doing business with this company now, if that's the type of treatment and communication I could expect from them. Think twice before using this company.

Tree removal was good. Stump grinding was worst I have ever had done. Left ruts in yard, tore up shrubbery and did not even smooth where stumps were ground. Did not use equipment matched to the job.

Niwaki did a fantastic job removing an extremely large oak tree next to our house that was heavily damaged by a storm. They came out the same day we called and immediately started working.

This is the second time Steve and his crew came out to trim my 3 palm trees. They're so tall I can't reach them. Steve's team came out and in no time pruned to perfection my palm trees. The trees look fantastic and taller than ever. The guys were professional, polite, efficient, and they even took all the debris with them. I couldn't be more pleased. I highly recommend Niwaki Tree!!🌴

I selected to go with Niwaki Tree and Shrub Care out of Rock Hill. I was pleased with their services & highly recommend them. I quoted this job through 5 companies. While they were not the lowest bidder, I felt comfortable with their number and safe with their professionalism.
Steve and his crew come out and take down a large ( 30" round) oak that was tucked in tight by my deck and overhung my house. They were very professional and fair. Did exactly what was in the scope with a couple of small extras since they were on site. All was handled with care and precision. They used mats where needed and cleaned up everything. Finding a good tree professional is critical when you live on a "Wooded Lot" with tall, aging trees.
I very well think I've found mine. I'll be calling them back for future maintenance projects for sure.

This was our second time working with Niwaki. Again, it was a very pleasant and positive experience! The guys showed up on time and very expertly took care of the areas we wanted addressed. They are friendly and professional and customer satisfaction is their top priority! The owner followed up with a phone call to be sure we were pleased with the job. We highly recommend Niwaki Tree Services and will call them in the future for any tree issues we might have.
Greg and Michele Harbin