Structural Engineer reviews across the US

Had the best experience… from the original assessment with Ben to the work completion from all four of the guys that were here everything went exceptionally well. Everyone was professional and courteous. Works as done timely and efficiently. Would totally recommend!

We had a leak in our basement that started out very small back in the 90’s. With the passage of time and lots of rain the last few years, stuffing towels on the floor every time it rained, we finally decided to deal with a permanent solution. We got three estimates, not only for pricing, but also to see what each company had to say about what needed to be done. They all pretty much gave the same advice - Jack hammer several inches from where the foundation meets the wall, install a drain system with a sump pump at the end and a vapor barrier on the wall. This was important info for me because friends were telling me we’d have to tear out our shrubs in front of the house and dig out all the way down to the basement floor, lots of $$$.
The first quote we got was from a national company that has been in business for a long time. They had good reviews and I’m sure they would have done a good job. But the rep, who I’m sure gets a commission, told me on the first visit that “prices would soon be going up.” Then he called or texted me once a week for a least a month after that, again advising “prices would be going up,” trying to get me to lock into a contract. He told me that the job came with a “lifetime warranty” and that the warranty was transferrable to new owners if we sold the house.
The next company was a local family-owned business, referred through neighbors on Next Door, that also had good reviews. Their quote was about $300 cheaper. I learned from them that in order to qualify for some companies’ “lifetime warranty” you had to jump through hoops, such as paying for an annual inspection, and, if you missed a year, then your “lifetime warranty” was voided. Not something that was mentioned by Company #1 (READ THE FINE PRINT IN THE CONTRACT). And as far as the warranty being transferable to a new owner, with Company #1, you have to notify them within a certain number of days after you sell the house as to who the new owners are. Then the new owners get a couple years warranty for free; after that, they qualify for an extended service agreement, “price, terms and conditions…will be determined at the time of transfer.” Liked Company #2, but they had not been in the business but for a few years.
ESOG was the last company that we received a quote from. Since we had already received two quotes, I felt pretty comfortable about what needed to be done. Their rep, Chad Harmon, was super. Just a nice guy and absolutely no pressure at all. No weekly phone calls or texts. However, after receiving his quote, I had some questions about the fine print, which he answered quickly and to my satisfaction. He did not try to sell us on something we didn’t need, such as a battery backup or a sump pump larger than necessary. They offer an annual inspection for a fee, which is not mandatory to keep the warranty in place. AND, “the interior drainage system has a transferable life of structure warranty.” In the end, what sold us on using ESOG was not only their great reviews, the fact that it is a Georgia-based company, the owners are engineers, that they’ve been in Forsyth County’s Best Report Picks for years, but also the way Chad treated us and explained things. If we didn’t feel comfortable with him, none of that other stuff would have mattered. Chad, I hope your bosses realize what a gem you are! I didn’t even realize until just now that ESOG was actually the lowest quote we received, almost $400 less than Company #2 and almost $1300 less than Company #1.
Today a crew of three guys came out (Jeremy, Malik & Dave), right on time, and got the job done in less than seven hours. They put up plastic sheeting to protect the surroundings and made sure everything was cleaned up before they left. It was noisy, sweaty, back breaking work, but they made it seem easy, and were so pleasant to deal with – the kind of people you’d love to have as friends or neighbors. I can’t give them and this company enough kudos! And I’ve got to give a shout-out to the front line - the ladies in the office! They get the ball rolling!

I'm not sure what to say at this point. After getting approximately five estimates where two could not accommodate my basement bedroom leak, but three were able to, I chose the one that would tear up less of my home. I cannot tell if I made the right decision because, since the first day on the job, 3/3/22, ESOG Waterproofing company installed an exterior drainage system by digging the concrete driveway I had installed. Still, they didn't accommodate enough "pitch" and downpour of rain, my basement room flooded after the first rain, so their service manager Keith C. had to come out. Some of the same crew came back the following week on Friday, 3/11/22, to fix the leak and make serious adjustments since the first visit. Well, after this job, and the next time it rained, I now have more water than ever! My basement was in one inch of still water, the systems in place didn't work, and the water started spreading to other rooms (the bathroom and the second bedroom). I'm disheartened, frustrated, damn near depressed, and ultimately disappointed and unsure of this company. Besides this, they installed a very large sump pump in my main bedroom that is not aesthetically pleasing and they told me I would have to pay for. I am losing tons of money since I cannot rent my AirBnB space, I cannot travel for work, and I have to be here when they work. Also, did I mention that after hours and on weekends you cannot reach anyone, although the answering service gives you two people to call and their cell numbers?

This is one of the best companies I've had the privilege to deal with... I was on a time crunch to fix a second floor structural issue...I dealt with Chad Harmon...what a fantastic person highly professional and kept all his promises to complete the job before I was scheduled to relocate to my second home... they were right on budget no problems.. left my house clean and all in place... fantastic communication with me and my Electrician, Plummer and HVAC company to coordinate all the things that had to be moved....I HIGHLY RECOMMEND ENGINEERING SOLUTIONS OF GA!! Thank you Chad for everything 😊

We used Engineered Solutions to repair our garage floor and basement issues. Very professional throughout the entire process, great communication, and excellent quality work and clean up. highly recommend.

José and Crew did an excellent job! They showed up on time, we’re very careful about not leaving any dirt or debris inside the house. I would highly recommend them.

I had a great experience with Engineered Solutions of Georgia. From start to finish, their communication was excellent—every question I had was answered quickly and thoroughly. The team arrived on time, kept me updated throughout the process, and completed the work exactly when they said they would. It’s refreshing to work with a company that is so reliable and professional. Highly recommend!

Initially I was very impressed with this company.
This property had serious flooding issues.
This was the 4th company to come out but the only company who let me make the decision on my own without pressure.
The contract was honored.
The engineer contacted me to let me know he was on the way.
The job was estimated to take 3 days and it did.
The communication was outstanding.
They saved the wall insulation so I could Re-use it.
They cleaned up afterwards.
They even had a dumpster.
Quality work and done properly.
Really appreciate it.
My one wish: that they jackhammered along the grout lines. I’m not sure if that was possible.

PLEASE READ: Update: 1/9/24 Terrible rain storms hit our area. And guess what?
There’s water in our basement!!!
How disappointed were we to see water seeping in.
I called ESOG.
They asked if we lost power.
We did not.
We had people working using the electricity.
We did not lose power.
They assured me someone would come out the next day: 1/10/24.
1/10/24- no call, no show.
1/11/24- no call, no show.- It rained on Thursday and more water.
Friday 1/12/24 I call ESOG and ask when would they send someone.
They gave me the number of one engineer who then sent me the number of another engineer.
They finally do show, only to tell me that the pump was unplugged.
I don’t believe that for one moment.
What I do know is this system was expensive but currently doesn’t work.
I don’t want water in the house.
We are hoping that ESOG will stand by their word .
I will return with updates as necessary.

Update:
1/17/2024
ESOG returned to resolve the trench issue.
It has not rained yet.
Once it does I will see if the system is functioning.

I had a great experience with this team. They LISTENED to what I needed, and it ended up saving me THOUSANDS of dollars. They were thorough in their explanation of what they would be doing and how it would fix my problem. It was a fantastic experience, and they will be my first call should I have any additional needs. Thank you.

Made rookie mistakes with a fairly simple project. Gave another opportunity to make corrections. Improper installation again! Owner refused accountability for new issues after 2 botched installs and now is refusing to share a copy of their surety bond.
20 years ago this was a reputable company.
Under the newer ownership, I wouldn't trust Engineered Solutions of Georgia to repair a dog house!

Engineers Solutions is the best waterproof company in Georgia. My basement water problem was out of control until I called this company. Mr Bruce and his team responded to my basement water issue in a timely manner. I’m very pleased with their work. I like to say special thanks to Mr Joshua for being patient in setting up my sump pump and getting me in touch with the people who can help me whenever needed. Thank you

Erosion and drainage issues/settling porch/cracked and settled driveway - Engineered Solutions solved the problems to our complete satisfaction. Great communication throughout and the different project teams came in one after the other with no delays; their time working here was as short as could be. For the scope of the job, I thought the price was very reasonable. Recommended

Engineered Solutions of Georgia were great. I had 3 quotes and Engineered Solutions were the least and the highest rated. The pier team were superb and the patch team were artists--staying until 8pm Friday evening to finish the job. Thanks to all. Mark M Jones MD

Very knowledgeable inspector that conducted the review and up the repair plan. Got his boss on the phone and price matched another company while providing a stronger product. The crew that come to install the repairs was BEYOND professional and respectful. They kept me aware of any possible issue they had and asked permission before anything was adjusted or finalized. Definitely would recommend.

E.S.O.G. presented a clear explanation of their recommendation, a detailed estimate and set of drawings, arrived on time to perform the work, explained the work they were going to complete, provided a walk thru once the work was completed and cleaned up the worksite. Very pleased with the crew (Justin and Team) and with Marc. Foundation drain installed for 50+ feet of finished and unfinished basement.

We were very impressed with the quality of work on a structural issue that needed attention on our foundation. They came out quickly for an estimate. They scheduled us quickly with great communication during the entire process. On the day of the work, they came exactly as expected and took care not to get finished basement dirty, covering floors, etc. Thank you for a job well done!

I had a very bad experience with Engineered Solutions of Georgia (ESOG) in Smyrna, GA. They repaired my cracking foundation wall in June 2015 with a lifetime warranty. The wall continued cracking shortly after, and now it's in worse shape than before. Despite complaints and a BBB report, ESOG refuses to honor the warranty. Avoid for foundation work.

Everyone at Engineered Solutions of Georgia was incredible to work with! From the first set up call to the estimates and then the final work, nothing but excellence! They rerouted water from the roof and around the house away from our home and permanently fixed the leaks in our basement and came up with a solution to our basement wall which was starting to push in. All lifetime guarantees. I wish I went with them to begin with. I can't say enough good things about them. Justin, Jacob and the entire crew were the best!

Pros: Many of the team members are friendly and polite.
Cons: 0% success rate on work actual done on our property after over $20k in projects. Quality of work does not shine as a priority in my experience with working with them. The floors are still sloped because they put the supporting posts underneath the wrong room. They then said they needed to add another project to put them in the correct place in order to address our original issue. Now the sloping has actually gotten worse. The concrete footings on another project had no rebar and were poured too shallow of depth causing them to fail. Some posts weren't even supported by the footings--using a 2x4 instead to make up the difference. Some of the joists were cut too short, but they still tried to screw in anchors which caused the new joists to fracture. Good luck trying to get a hold of the warranty department and then getting the crew back out to make any repairs. What did the "warranty crew" do once they arrived 6 hours late from their appointment window? They didn't pour new concrete footings with rebar--instead they installed plastic footings mostly designed for decks or gazebos. ESOG will say these are code-compliant, but after seeing these footings just sitting loosely on top of the soil with no lateral support I knew there had to be a catch. Yep, the ICC paper states that these footings are required to be installed with at least 12" of compacted soil on top in order to be code-compliant and any other installation is not compliant. One of their posts on the new footing is already leaning just days after the replacement (picture shown). After speaking with one of the owners of ESOG he claimed he wasn't aware of that installation requirement even though it's clearly stated in the paper. I worry about how many of these footings they have incorrectly installed throughout Atlanta especially since I'm sure many customers don't have the physical means to inspect the work done in their own crawlspaces.

Job Very Well Done! Great to be able to deal with professional people with several decades of experience in the industry. Mike and the installation crew (LT, Luis and can't recall the 3rd man's name) did an outstanding job! I had 4 companies come out to look at the work we needed to have done in our crawlspace and to give us estimates for our crawlspace encapsulación. After listening to all 4 of them, and although I had a limited budget to work with, I finally decided to hire Engineered Solutions of Georgia to do the work; they were not the lowest price offer, but they were not the highest either! It turns out it was a very good decision to go with the Engineered Solutions of Georgia! Mike and the crew that did the installation were all great, answered all of my ...myriad questions with a smile and delivered the high-quality work they promised they would. (Made me wish we had more people like Mike, LT, Luis and the other fellow in my company where I work!) I HIGHLY RECOMMEND THEM!