Swimming Pool Contractor reviews across the US
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Professional service, quality products. Friendly staff. Convenient location and hours. One stop shop. They set up not only the pool, but coordinated electric and concrete. Also installed our fence. Love our pool. Use it almost daily! Relax at home
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My wife and I just purchased a house and the pool, pump, and filter had all been neglected a bit due to no one residing there all summer. We had no idea where to begin because neither of us had ever maintained a pool before and we wanted to have it ready for our first weekend in the house with all of our children. We stopped in here and Yolanda not only told us where we needed to start to clean the pool but helped us figure out what kind of filter we had, how to clean it, and told us everything we needed. We were in this place every single day, bringing her water samples, getting chemicals, and learning about all the different levels and where they needed to be. In just THREE DAYS our pool went from a koi pond to a beautiful, clean, and fun pool. It's rare these days to find someone in customer service that actually has the knowledge and drive to do the job correctly but she goes above and beyond every single time and was a pleasure to work with. We are customers for life. Thank you so much!!!
Cara and Drew -
American Pool & Spa did a fantastic job on our new liner. And they got it done in time for the week-long grandchildren's visit. They were as worried about getting it done on time as I was! The liner is perfect - not a wrinkle or crease anywhere. These people know what they are doing! And they do roofing too. Great company, great, friendly, service!
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Huge shoutout to Justin “Waggs”Waggoner of American Pool and Spas for getting our pool in shape so quickly!!! We brought up the deep end and went from this to that in less than 2 weeks! I appreciate all of you and all of your hard work, especially in 100 degree temps! You guys are Rockstars💙
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Wonderful experience! Shawn was very knowledgeable, patient and thorough. He was able to get my hot tub repaired and explained the next steps to keep it running smoothly. I’d definitely recommend this business!
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Last summer American Pool and Spa built a start to finish pool for us. Overall, it was a really good experience. We have a pool location that made the job challenging, but they were able to make it happen. There were a few problems that arose throughout the project, but the owner was really great about communicating and was willing to work through them with us.
This will be our first full summer in the pool, so we’ll see how it goes, but as of now, we ended up with a beautiful final product, and we would recommend this company. They also closed our pool in the fall, and we will use them to open in the Spring.
Also, the front office is easy to access for information and water testing which is important because we’re new to pool ownership. -
When we started the pool building process, we knew we wanted to talk to and evaluate several builders in the area. One of those was American Pool & Spa based on a recommendation from a neighbor. Justin and his team came out and talked us through their process, experience in the industry, and portfolio of work showcased on their website. They were very knowledgeable and had years of experience more than others we evaluated. After speaking with 4 different builders, we knew that Justin and American Pool & Spa were the right fit for our project. Justin and his team were very responsive as we worked through the various aspects of our pool design which not only included the fiberglass pool and pool deck, but also a covered pavilion and garage. They addressed all our questions on design and equipment, and worked to provide our final rendering of the project before moving forward. Overall, it was a pretty smooth process. One thing we appreciated was that they provided all our options but never pressured us to upgrade or choose the most expensive options. They kept our budget in mind throughout the project. Once the designs were finalized Justin and his team got to work. American Pool & Spa took care of practically everything, which was great. We just sat back and watched the process. While I would like to say everything went according to plan, I have learned with any construction project there are typically some hiccups. When they arise, that is when you truly see the character of the company. Justin and his team handled things like the pros that they are, working through the hiccups to find solutions. They weren’t satisfied until we were satisfied, and they stood behind the work they completed. We got to enjoy the pool this past summer, and we are so excited about the final product! Overall, Justin and his team at American Pool & Spa were great to work with, and we are glad we chose them to complete our pool project. We would highly recommend them!
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I had an excellent experience with American Pool and spa of Ky! Cody was extremely helpful, knowledgeable, and informative, taking the time to teach me how to operate my pool and maintain the chemical balance correctly. His expertise made me feel confident in managing my pool’s upkeep. The service was professional, prompt, and thorough. Highly recommend Cody and the team for anyone needing top-notch pool maintenance!
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100% recommended
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We have used Brooker and his team for extensive work on our front and back yards. I cannot give them enough stars - they are reasonably priced, highly communicative, attentive to the homeowner, and their quality and professionalism are second to none. You can NOT go wrong with these folks.
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I had been driving by this business for well over three decades and decided to give them a try for a needed fence replacement. Having knowledge of construction means, methods and materials I asked many questions regarding the various options. I was an integral part of the project (although is was only a fence, there can be many details involved to ensure the proper outcome). It's the finer details that matter to me and when project completion was near Brooker accommodated my final requests without question leading to a very successful project. More than pleased with the outcome as is my wife. So much so that we are considering moving ahead with Brooker replacing our hardscape (driveway, sidewalks, etc.) with interlocking pavers. Thank you Brooker Associates!
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Brooker Associates has been our go-to company for home upgrades and projects for over a decade, and we couldn't be more pleased with their service. Their professionalism, attention to detail, and commitment to quality are unmatched. Every project, whether big or small, is approached with the same level of dedication and expertise.
The team is not only skilled and knowledgeable but also incredibly friendly and approachable. They always listen to our needs and provide valuable insights, ensuring that the end result exceeds our expectations. Their craftsmanship is top-notch, and we have complete trust in their ability to deliver excellent results.
We highly recommend Brooker Associates to anyone looking for reliable and high-quality home improvement services. They have truly transformed our home over the years, and we look forward to many more projects with them in the future!
Thank you, Brooker Associates, for your outstanding work and dedication! -
Brooker and Associates helped me correct many mechanical issues with my pool… motors, pumps, valves, plumbing and main drains.
They are very honest, and communicated and partnered with me in order to make the right decisions for my pool repairs
They also really did a great job with tile, brick-work, coping and the plaster looks great with the color schemes.
The pool looks like a million bucks-and better yet, my wife and I were in the pool everyday during the summer!!!
Bill Brooker has a great Team and is a very kind and honest person!
I highly recommend Brooker Associates for all of your Pool, Construction, Landscaping or home mechanical needs!!!
Todd & Eva Larson
Fullerton, California -
Five Stars for Good Reasons.
We chose Brooker Associates for a major hardscape and landscape project. All new concrete driveway, front walkway, brick pillars, front door landing, artificial turf front and back, over 120 plants with drip irrigation system and low voltage landscape lighting. After looking at examples of their work and receiving a very creative project design from Taylor, we decided to go with Brooker and not bother to get multiple quotes which goes against my way of getting work done. No regrets; we are extremely pleased not only with the end result but also the respect for our property demonstrated by every worker we met. Project manager Ramon was present quite often and communicated our status very well, which was challenging in light of so much raw materials shortage much of the construction industry is facing. Ramon, Octavio, Leo, Carlos, Francisco, Randy, Eric and Taylor gave us 110% effort.
Bill Brooker runs a great company, he makes sure there are no cut corners and the team works very well with their clients to realize their hardscape and landscape vision. Many on Brooker's team have been with the company for twenty years or longer, they work very well together and they're really good at what they do - no "on the job training" here!
According to Brooker, they only accept projects within a twelve mile radius from their offices / materials yard so time is not wasted in transit, and extra machinery and materials are available as needed within the hour. Every job has different challenges, and I think this made a positive difference for us.
The attached photos do not give the craftsmanship justice; the work and materials are simply beautiful. The plants have grown in quite nicely and are now thriving.
Don't compromise on something this important. You should either expect to pay a premium for premium work...or you will pay similarly to have the work done over again and/or to fix damage to your property. If any of this is meaningful at all to you, put Brooker Associates at the top of your list. -
My family and I found ourselves working with a company that delayed over 10 months and came back with an estimate more than twice what we requested for our extensive backyard remodel. We were frustrated and weren't confident moving forward with them. Thankfully, my mother drove by Brooker & Associates one day and decided there was no harm in stopping by to chat with someone.
We are thankful she did as we also could not have been any happier with the end result. Our experience with the project designer Taylor was wonderful as she listened to every piece of input or concern we had to deliver what we wanted, while also providing her own insight and expertise. Project manager Ramon was present at each step in the process and quick to explain or adjust anything we needed. The work crew, like Francisco, was also top-notch. Hardworking, experienced, trustworthy, and great craftsman.
Bill, the owner, has set a high bar in making sure clients are satisfied and the process moves as smoothly as possible. He limits his company from accepting any job outside of a 12 miles radius so they can make sure they offer the type of attention that is needed. It also allows them to address issues and deliver materials and machinery more quickly. It also allowed us to visit other nearby projects to see certain materials up close we were considering.
Seeing the owner of the company frequently stop by at day's end to not only check on the progress but to connect with us about how we thought things were going and to help with decisions we were having trouble with, is not typically seen. From the color of pool tiles, explaining the permit process step by step, to helping us decide where to cut costs when needed, there was patience and involvement that I don't think we would have found elsewhere.
We would without a doubt recommend Brooker & Associates to anyone considering a backyard remodel, especially if the project already feels overwhelming before it's started... or you are wanting to find a company that works with you to stay within your budget while still delivering a stunning result. -
We used ASP last year with no problem. This year has been a train wreck. They straight up ghosted us for 3 weeks straight... we called and left messages probably about 8 times, each time being told a manager would get back to us right away. We never received a call back. Yesterday, they randomly show up out of the blue to clean the pool. We called to say we clearly no longer need their services and were told someone would call us back to cancel. Had to call back again today to try and cancel because we never got a call back. It is IMPOSSIBLE to get ahold of anyone.
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Bad customer service. Weekly maintenance and our pool kept getting more and more cloudy and green. called and called with no answer after large amounts of algae was settled on the bottom and pool was completely green! $355 a month for a green pool!
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Very responsive
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GREAT Performance always a superb worket!!!!!!!!!!
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Tim was on time and full of knowledge.
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Non responsive when I reached out. Very unprofessional. If you are looking for pool service look elsewhere