HVAC reviews in Chattanooga, Tennessee

We had a great experience with Chattanooga Chimney Inspection & Repair. From the start, the scheduling process was easy and communication was excellent. The technician arrived on time, was very professional, and took the time to explain everything he was doing.

He performed a thorough cleaning and inspection of our chimney and fireplace, answered all of our questions, and showed us photos of the condition of the chimney so we could clearly see everything ourselves. It was clear he really cared about safety and doing the job right.

The whole process felt very honest and straightforward, which gave us a lot of confidence. Our fireplace and chimney are now clean, safe, and ready to use. Overall it was a smooth, professional experience and we would definitely recommend Chattanooga Chimney Inspection & Repair to anyone needing chimney service.

Professional, fair, honest, good work!

This place will right you a check that will bounce over your chimney.

Great job, pleasure working with you

they do a great job and are always on time

Great service and wonderful friendly personnel!! Will definitely refer to friends!

Talked to some guy and he said that his scheduler would call me back in an hour...needless to say that never happened and I never heard from anyone again. I tried calling and leaving messages and no response. Super unprofessional!!!

The work done caused leaking in the chimney. They are unresponsive to the issue. DO NOT USE THIS COMPANY.

It was under my husband's name but it was an accident on the 1 star.
You guys did an Outstanding job for us.

Responded to a Craigslist ad for work, agreed on a date and time. Drove an hour only to be ghosted. Extremely unprofessional and inconsiderate of other peoples time.

Had an issue where we had a leak. They came out on short notice and issue was rectified immediately! Totally satisfied!

They fixed what two other roofers didn’t. Quick service and good customer service! Add me to the yearly inspection!

Have used them in the past, satisfied so far. Prompt and Phillip was professional and cleaned up before he left

They showed up exactly on time, gave me good advice on how to maintain my chimney without feeling like I was being upsold, and were super clean and efficient. Highly recommend!

I scheduled an inspection with this company. They did not arrive or call to let me know they were running late. When I called them 20 minutes after the scheduled appointment, they said they were not sure if they could make it and asked to reschedule. Needless to say, we did not want to reschedule. Not reliable or professional.

Initially had scheduled for an inspection and cleaning, unexpectedly had to reschedule, and when we did reschedule for the 21st, they no call no showed, and now I can’t get an answer or call back to reschedule after leaving a voicemail. 😟

On November 14, 2019, I contacted the number listed and received a message from Jason asking for my name and address, which I provided. He stated he would send me some appointment options. Here it is November 26th, and I have yet to hear anything from him.

This seems to be a recurring issue with this company, after reading the reviews. It say a lot about a company when their customer service is lacking.

I will be looking elsewhere.

Jason, the owner showed up promptly, on time, did a total facelift and repair on my 45 year old fireplace and chimney and it works great. A little attention to cleanup detail would have earned 5 stars, but other wise, satisfied.

Leak repair and new chimney cap were installed- I thought- in a timely manner. However 9 months later my chimney leaked worse than ever. I friend got a ladder and climbed on the roof to see if the chimney cap was loose. What he found was a disastrous mess. I called the company and was told someone would get back to me days ago. Now no one answers the phone.

I called them to inspect 2 chimneys on a house I am flipping on signal mountain. They gave me a list of $2700 worth of work they recommend but never told me whether the chimney was safe or not. $230 wasted. Some of the work included sealing the fire place, and tuck pointing the exterior of the chimney. I got a real strong cheesy scam feeling from these guys.