Plumbing reviews in Clarksville, Tennessee

Call Jeff to clear a drain in the kitchen of one of my rental properties. He was communicative, professional, and responsive. The tenant said he did a good job, was tidy, and professional. The price was great, and I would definitely use them again.

The tech they sent did not do a complete service. Said he was going to request a replacement toilet but then reported to my warranty that it was not normal wear. I had to have a second opinion to get the correct work done. Not happy with this company and will not use them again.

Called them about a leaky toilet and they were ready to come over immediately, but I scheduled for the next day instead. He fixed it quickly and was really friendly and nice. The price was reasonable as well, and he did a decent job leaving my bathroom looking the way he found it. i would definitely recommend.

I had an appointment pre-scheduled through my home warranty company. My appointment was scheduled for a 4-hour arrival time. On the day of the appointment, I waited and waited, no one ever showed up nor called me. After speaking with my warranty company, I was connected to a representative for All Access Pumbling and Rooster who stated to me that a message was texted to me about them having a mechanical issue with 1 of their vehicles. I tried to explain to the woman, he stated very rudely----"ma'am I texted you." After trying to explain myself again, I didn't get a text nor call---she continued to speak rudely and interrupt me over and over again. Finally, I asked for another company and she stated, "Hey, that's fine with me." STAY CLEAR OF THIS COMPANY!

My home warranty set me up with this co.pany. someone came out to look at why my jets om my indoor hot tub wasnt working. He said the pump was broken. He just threw my pump under my tub, everything unconnected, and a dirty towel under there. He told me he would come put it back for months! For months..Ive been calling him! This is beyond unacceptable & unprofessional. I would still like to use my tub but cant because, I will risk it leakong without the pump attatcged properly. Nobody answers the phone or responds to messgages!Shame on you!

This company was called out by my home warranty company to fix a leak in my bathtub upstairs. I paid $75 for them to come and say it was the cartridge. After the 3rd visit the cartridge was replaced and the original leak was never fixed. Then they told me today I had to pay another $50 for then to come back and give me a quote. Bad business practice!

On top of that when I asked him to address the downstairs shower leak he told me to caulk it. Basically let all the water build up and mold under my shower. No thanks! I’ll call a professional.

They cancelled me on the day of the appointment and never called me to tell me. I found out through my home warranty. Talk to a lady twice and talked to her just yesterday to confirm the appointment. Very unprofessional and a let down. Had to rearrange my schedule for the appointment. I wouldn’t recommend them through your home warranty or just a regular call. After reading the reviews I believed they cancelled because my home warranty company waived my deductible and they wasn’t going to get any money upfront from me but on the flip side I want to give God a shout out for protecting me from a company with bad business ethics and poor customer service. So in the end it was a blessing in disguise that they cancelled on me and I’m happy they didn’t come to my home. CHOOSE ANOTHER PLUMBING COMPANY!!!!!!!

Chantel is extremely rude. We were overcharged by them and the agreement with our home warranty company. When our home warranty company called them to inquire, she then called me and was extremely rude and told me I needed to take it up with my bank and then hung up on me.
Add- that they issue they stated we had was completely misdiagnosed and Alford Plumbing came out the next day and corrected our plumbing issue.
They treat veterans like dirt and only care about getting that dollar. Please- save yourself the headache and go with a different company!

All Access was set up to check on my water heater, by my home warranty company because I was not getting hot water. The morning Inwas scheduled for service, I started getting hot water again so I called All Access an hour before service was scheduled and left a message to cancel the call. The plumber showed up anyway and I explained to him that I had called the office an hour earlier and canceled the call. He called his office to confirm and then told me that they had received the message and to call back if I needed future service. Then I get a call from my home warranty company stating that I would receive a charge because All Access was claiming I never called them, which was a flat out lie. I called All Access and all of a sudden they are telling me that they never received a call. I told the woman that the plumber himself told me they received my message after he called their office to confirm, and that I had the call in my log, including the call duration which would indicate that I left a message. When confronted with this, the woman simply hung up on me. Now I have to go through a dispute process with my home warranty company because first of all, they don't run their office efficiently and did not cancel the plumber in time before he arrived, then they lied to my warranty company and said I never called! AVOID THIS COMPANY!!! They are poorly run and actually lied about what happened! I will be filing a complaint with the BBB.

DON’T ALLOW YOUR HOME WARRANTY COMPANY TO USE.
Similar to other customers. Home warranty company booked them. They came out and wrote it up as not normal wear and tear which is false. Seems they just want to $75 for showing up for 10 minutes and not doing any real work.
Tech also showed up in personnel vehicle and didn’t have proper tools.
My issue was a toilet leak. Working just fine for 4 months. All of sudden started leaking. Nothing happened to the toilet. Blamed a hairline they can’t find or point out(scapegoat).
Calling another plumber to look closer. If it is something else I’ll file a formal complaint with BBB and home warranty company.

This company was sent out by my home warranty company, American Home Shield. They diagnosed my kitchen sink drainage issue as a grease clog- mind you he didn't try to snake it (claiming he didn't have a long enough snake), and just came into my house and looked at it without touching it. This caused my insurance claim to be denied because grease isn't covered. I had been dealing with this for a week- this was the second technician that was sent out by this company. I called my own plumbing company- I used Lee Company. Not only did All Access Plumbing mis-diagnose the issue, it ended up being hair, which was a coverable issue, which would have meant that my claim would have been accepted and they would have paid for this entire situation. Additionally, the Lee Company plumber let me know that their was no way All Access Plumbing could have known it was a grease issue without actually pulling out grease, and since All Access Plumbing didn't go into my pipes , their would have been no way of knowing that. All Access Plumbing told me that they may have to jack hammer the foundation of my house to fix the problem, which was obviously traumatic and sent our family into a panic. It's so scary to have a company in your home that is untrustworthy, negligent, and lazy. Lee Company said it was a common, minor issue and the problem was resolved in 10-20 minutes and he only used 10 feet of snake to do it. All of my kitchen plumbing works perfectly now, no thanks to All Access Plumbing. I am posting this review because I hope no other family has to go through what I went through this week. If you do have a home warranty, I would make sure this company is blacklisted. If you are choosing to use All Access Plumbing on your own accord, I would strongly recommend searching elsewhere. Everyone deserves to have an honest interaction with trustworthy people and that was not my experience with All Access Plumbing.

Great service 👏 👍 👌

Very trustworthy.

Great plumber at a great price!

Extremely helpful quick and kind would highly recomend

Very knowledgeable and friendly, highly recommended.

Great service and response. I'll recommend him to everybody.

Kip was on time, priced reasonably and got the job done correctly.

Not reliable, overpriced, doesn’t respond or communicate

Fast response, fair rate. Great overall service experience!!!

Did an emergency repair for me on some busted pipes. Quick and efficient. Will use again.