Batson and Phillips Heating and Air INC
About the business:
In homes across Dickson, a comfort challenge can often arise – an unexpected HVAC issue that leaves homeowners in need of immediate assistance. At Batson and Phillips Heating and Air INC, we specialize as your trusted HVAC contractor, ready to tackle any heating or cooling concern you may face.
We're more than just service providers; we're your neighbors who take pride in keeping homes comfortable all year round. Our team of experts is well-versed in HVAC services, ensuring top-notch solutions for all your heating and air conditioning needs.
Based right here in Dickson, our mission is simple: to provide reliable and efficient service that puts your mind at ease. With a customer rating of 4.6/5 (based on 24 reviews), you can trust us to deliver quality results every time. Whether it's routine maintenance or emergency repairs, we're here to help – because at Batson and Phillips He Air INC, we believe in keeping Dickson homes comfortable and energy-efficient.
Services:
All services 1Photos and videos
Hours of operation
- Mon – Fri
- Sat – Sun
- 7:30 AM – 4:30 PM
- Closed
Latest reviews
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Chuck Gibbons25 May 2026
Buyer beware! Full system installed in a brand new home in 2024. They failed to install furnace vents prior to drywall and had to run them along my garage walls and out of the front of our home, blamed us. Main supply broke away from the furnace 3 months after install February 2025. Noticed the house could no longer stay warm. They came out twice before Spring and told us there wasn't any issues. Then once in the summer and the same story. Finally in November I cut an access above the furnace in the drywall to see the main duct was disconnected and we had been heating and cooling our roof for almost a year. Sent pics to Kenny, who by this time made it obvious he was over dealing with us, he sent a team out to reconnect the duct. No apologies or compensation. Finally contacted them two weeks ago with the invoices for propane and electricity for 2025 showing the changes in usage and the cost we incurred and asked for a little compensation. This cost us over $1000, I asked for a couple hundred bucks in good faith, was very clear I could take a no if that's how they want to address this, they just ghosted me after sending them all the information to look through. I really hope this place gets rid of their old school leadership, Dickson and Humphreys Counties deserve better.
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Adam Hooper25 May 2026
Great service
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crystal kohlhagen25 May 2026
Thank you Chad for getting our A/C up and running.