Plumbing reviews in Dickson, Tennessee

Aaron was quick and efficient. Hiller responded to my call and got Aaron to come back to fix an issue from a week prior and he was able to get parts immediately at a local hardware store and come back and replace everything and get it running perfectly.

Hiller was contracted to replace my 70yr old fathers water line from road to home. left the old line open and the basement was flooded leaving my elderly father with over $3000.00 worth of damage. Les, their lead technician agreed the carpet should be replaced and received several quotes to do so. Their insurance company will not pay for the damages in full and is attempting to have him sign a release of liability for only $1012.00 which is only 1/3 of the damage created by their lack of performance. I would not recommend this company to any residential consumer. They will not stand behind their work and if they make a mistake will not make things right as an honest contractor should. Please beware of the risks you will be accepting of in hiring Hiller of Dickson.

We have been extremely pleased with Hiller since we bought our units from them in 2019. Their service team is top notch and are always kind, courteous and professional. I always recommend Hiller to anyone who asks about HVAC needs.

We had a leak under our house that we were not able repair ourselves. I called the Hiller Company this morning and spoke to Amanda. She was very professional and scheduled a tech to come out this afternoon. Our tech, Christopher Perry, was very nice. He found the leak and fixed it with no problem. I highly recommend Christopher and Hiller Company to anyone that has any heating or plumbing issues.

Brayden was so respectful and a very hard worker. I called Hiller, and within a couple of hours, they were right out here fixing my problem. I would definitely recommend this company to anyone who needs things done the right way. The price was good as well. Thanks Hiller👍🏻

Very professional service, great technician and at a very reasonable price! 10/10 will be a customer for life! May the Good Lord Bless and keep you all!

Dalton was very exceptional in helping me. I am disabled and on a very tight fixed income. I had a leak which had led to my water bill doubling. Hiller were so nice when I called and Dalton came out this morning and found the leak and fixed it. Hiller is a great company that I highly recommend because they worked with me and we're so nice and helpful.

We always have wonderful service with Hiller. They helpful, efficient, and this time they went above and beyond to help us get our air fixed same day so we didn’t have to reschedule a work day. Much appreciated.

Called hiller about my Hvac system. Guy comes sits in my floor takes a few thing off says I need a whole new unit. As he takes stuff off he breaks a switch an puts it back together without telling me its broken now. Once he leaves theres no heat but beforehand there was. Mind you this was right before the snow storm. I called 5 mins after he left an they said that he can't come back till tmrw bc he moved on to the next job even tho I didn't have heat witch i explained. Hiller even called later and asked if i wanted to order 1000s worth of parts of course i said no. I called another hvac company and they came promptly and fixed the switch that the hiller guy broke. Cleaned my system and I haven't had a problem since. To be clear hiller changed me 70$ to come break my system and sit in my floor. An would not come back till the next day even tho it was freezing cold out. Hiller also wanted to charge me 1000s for a new system that only needed to be cleaned. I will never use hiller again and I advise anyone reading this stay away. They wanted to scam me out of 1000s by saying I need to replace my system when I didn't.

Edit: The only reason im editing my review to 3 stars is because Ally Lampley reached out to me and went above and beyond to make things right. Thank you for reaching out it does make a big difference.

On time, surveyed the situation, attempted various possibilities of repair, and kept our warranty open in case anything resulted after he left.
Dalton was friendly, courteous, and listened to our issues.

He checked into the office to get further ideas as to how to eliminate the problem. The day after a follow-up was done in regard to our satisfaction that the repair happened sufficiently. Wow, a hyper service business where the customer is respected and listened to. Extraordinary,!!!

We are happy home owners with Hiller around.

Love working with Hiller - on site analysis, up front pricing, great repair and service!

The technician arrived when they said they would and fixed our toilet quickly. Hiller gave me the best price in town everyone else wanted to charge the same amount as what i payed for the completion of the work just as a fee for the tech to show up. Will use them again should i need to. You also get text notifications and a picture with the name of the person who is coming to your location. Very professional and affordable.

We were pleased to find out Hiller serviced our area after looking locally for months. I called them this morning at 830, and Mr. Roberts was to our home within 4 hours. Nick genuinely seemed to enjoy his job and took great care of us. We will definitely request him if there is ever another problem. We are so thankful they took care of us so quickly, it's been months and we didn't even have to pay an emergency or rush fee. 100% recommend!

Called Hiller after getting home to a water leak big enough that the water department had turned the water off to the house. Although late in the evening, they dispatched someone quickly that showed up in less than an hour. Dalton was knowledgeable, efficient and very nice. I would highly recommend using Hiller and hopefully you’ll get the opportunity to meet Dalton!

Woke up to no heat and they had a technician at our home within an hour or so after I called. John was very professional, friendly, thorough and communicated well throughout the process. Even put shoe covers on before coming inside, without me asking. I really appreciated that! Overall great experience. We will definitely use these guys for any future services we need.

Great company, great technicians!!
Always do a great job and make sure that I am satisfied with their work. I’ve used Hiller in the past and I will continue to use them for my plumbing issue in the future.

Our technician showed up within the service appointment window, very nice. He explained the issue with our furnace and quickly made the necessary maintenance. Will definitely give Hiller and Michael a call if we have another issue!

I had an emergency issue where water was pouring out full volume. They arrived very quickly and repaired the issue promptly.

Aaron was wonderful! Knew exactly how to fix our problem. Very knowledgeable and professional. We will absolutely work with him again in the future.

I had issues with my mini split during the cold weather. As usual everyone was so nice. 3 visits later I was told it would be $772 to repair my unit. I only paid $690 for it New three years ago. So I asked them to send someone to give me an estimate to replace it. Let me first say, I live in a tiny house. 616 ft.². The estimate for central unit was between 15 and 17,000. The estimate for a mini split was $6453. He of course, told me how important it was to act quickly To ensure I got this great price.So I decided to get a second opinion since I was going to have to spend so much money. It turns out there was absolutely nothing wrong with the unit that I have it was just in defrost mode. I'm 65 years old and still work full time. I would've probably used Hiller from here on out, but that was my last call

This afternoon, Alex, a Hiller technician, came over to honor our service package and check to make sure that our heating unit is running okay. He also put our new thermostat on, and helped me order filters. He is so knowledgeable and personable. He also helped me with the app setup and how to use it. My husband and I would recommend Hiller to anybody looking for the best heating and air company. They also do electrical and installed our generator. The technicians bend over backwards to make sure everything works correctly, and they are all very respectful and nice. Definitely a 5 star company.