Appliance Repair reviews in Hermitage, Tennessee

I have a Samsung refrigerator that was making an intermittent humming noise that got progressively louder and more frequent. I have tried for 2 1/2 months to get Sears to fix it, but they were so inept, they couldn't fix it. I called Gabe's and they knew immediately what I was describing and reassured me they could fix it. They sent Brian W out. He was courteous, professional and knowledgeable. He went way above and beyond --he even went back to the shop and got the part to fix it, rather than rescheduling another appointment (like Sears would have done). My refrigerator has been noise free for 24 hours now and I'm so thankful. Many thanks to Gabe's Electronics and especially to Brian W.

Sam C. visited my home to fix my Samsung TV. He first called me to let me know that he was on the way. He arrived on time.

He was very well prepared for the visit with all the parts. Asked a few questions and immediately started working on the TV. The TV was fixed.

Sam has a good attitude. He is respectful and professional.

I recommend Sam C. and Gabe's TV

We have used Gabes Electronics to service two of our appliances in the last couple of months.

Our first experience was with Brian W. Brian came out and serviced our LG refrigerator ice maker which was under our Lowe's warranty. He was very professional and had our ice maker fixed within minutes.

Our second experience was with our stove. Thad A. came out and replaced our glass top. Thad A. was our serviceman, he was very very professional and explained everything in detail to me as I watched him repair. As he was putting my cooktop back together he was very thorough and checked all of my elements. Thad noticed that one of the elements wasn't getting good continuity. I at that time decided to replace the stove eye. I spoke with Christine at Gabe's who ordered the part for me. It did take a while to get the part in but I was told that was pretty normal for a GE product. Thad came out and took care of the stove once again and did a wonderful job! Good luck to his trainee, he is in good hands with Thad training him!

Thank you again for a wonderful job!
Michelle Meadows

They called the same day told me when the parts shows up they can come the next day . Parts came in on Monday so I called they setup an appointment the very next day!! Mike came out he diagnosed my dryer and fixed it he was really friendly courtesy and knew the problem and fixed it.. I would recommend them from the phone call they made from the the service.. thanks again mike fixing the problem and to the lady that called me the same day when I called Samsung thanks again!!!

This company is amazing. Always have been on time for repairs. Joe, repair technician at Gabe's Electronics wen well out of his way to make sure that my dryer repair was completed in a timely manner. Would highly recommend this store/repair service. They truly care for their customers. Thanks again for all of your help.

Sam C just finished installing new components to fix my Samsung smart TV. He replaced the wireless chip board and had my TV up and running in no time. Sam was very professional and has a great attitude. I am recommending Sam to receive a raise for his excellent customer service.

Many thanks to the Technician (Jeremy) at Gabe's Electronics. He was sent out by our warranty company to fix some issues I was having with my Frigidaire Gallery Stove. He was prompt, kind, courteous and very knowledgeable about the issues. In no time at all the stove was fixed and he was on his way. Just wanted to say that if all of Gabes' employees are like Jeremy then I would definitely call on them in the future. Thanks Gabe's Electronics, for making my Christmas a whole lot brighter.

I'd like to pass along a big thanks to Brandon! He came out to diagnose our LG fridge and got the parts ordered under warranty right away. One part was on backorder so the repair ended up taking 2 weeks but Brandon was upfront about that possibility during his initial visit. Thanks Brandon!!

Wade with Gabe's Electronics came to our home to fix our LG Washer. He was respectful, efficient, and thorough. Wade fixed our washer with a simple fix that was amazing! I am so grateful for his service. Thank you Gabe's Electronics for your wonderful staff. We will definitely be calling ya'll again if a problem comes up again. Two thumbs up!

Great experience so far! I have an issue with a part from my oven/range. Gabe's is the warrantied service provider, and they have been nothing but outstanding. They are really "going to bat" for me in resolving my repair. Chris was not only prompt and communicative, but he has been helpful in educating me about the rest of my appliances in the package. Highly recommend Gabe's as a repair service, and I will be going to them first, next time I have a purchase.

We had some issues with our new TV. Our technician, Sam C. not only called ahead to let us know he was coming, he also did a very thorough check of all of our cables, the DVD player & TV! Sam was very polite, easy going & had a great sense of humor too!

It was a pleasure having him here:)

I was very pleased on how Gabe's Electronics handled the repair of our Samsung microwave. After reporting the problem with the warranty company, we were contacted within 24 hours by a representative from Gabe's. She was very accommodating and knowledgeable and was able to order the suspected parts based on her questions to me. A service call was set up for the following week. Thadd, their service technician, was at our home within minutes of the scheduled appointment. Thadd was extremely professional and courteous. He certainly knows his stuff. After removing the microwave, the repair was completed in less than an hour. I would highly recommend Gabe's Electronics.

I had a cursed freezer under warranty that just wouldn't work. Gabe's Electronics came out a few times and was always responsive, timely and very professional. We had Brandon working on our unit and loved working with him. I know how difficult it can be to find the right skilled persons these days.

The screen went bad in our brand new Samsung 4K TV. Samsung sent a tech from Gabe's Electronics the next week. Our technician (Sam Chatman) arrived right on time and with all the necessary parts and tools to replace the screen. He was friendly and extremely knowledgeable. He protected the work space and had the repair done within 45 minutes! He hooked everything back up to be sure it was fixed, checked for updates, and made sure to answer any questions we had. We were very happy with Sam and although we hope we never have to call again, we would request him back.

I called to see about repairing an LG range that was less than two years old but out of warranty after having no luck with the LG service department. Jimmy was very helpful and offered to set up a service time but also told me how I might try another communication tack with LG. I did as he suggested and was successful in getting a free service call and repair from LG the next day. That is what I call service and if I ever do need a repair on any of my appliances, Gabe's will be my first call. Thank you.

Chris East from Gabe's Electronics performed a repair on my dishwasher today. He was very courteous, professional and knowledgeable. He went above and beyond his service call by giving me tips and advice on how to properly maintain not only my dishwasher, but also other appliances I own. He was also very careful to not make a mess and protect my floor while doing the repair. I highly recommend!

Heather was professional, friendly & had a great attitude. Fixed my appliance quickly. It is rare to receive truly good customer service now days, but Heather made me feel comfortable and safe - not taken advantage of or "Talked down" to. I appreciated her offer to come back anytime if I needed her services. I will definitely ask for Heather personally if I need dishwasher repair. Would recommend Gabes Electronics AND Heather, to my friends. Thank you, Gabes Electronics and especially Thank you, Heather. Good Job!!

If you had read the note your receptionist gave you it should have included my name and number and my father name J. Moore which the fridge is under warranty , whom I take care of and live with. She knew the name as she checked the status and said you haven’t received a tracking number yet. I own a business and I know exactly what that means, and it has been two weeks after you sent a service person to house. You should have called to inquire why I was calling, so now I will explain in more detail about the 1st service man that explained to my 86 yr old dad that it was the ice cream makers making ice cream softer not necessarily his freezer. This after my dad had been eating on the ice cream for two weeks. Was told a date you would come out which was five days after the 1st call that got changed 7 days after call. More detail in this part too if you prefer me to share. You sent a service person that not only didn’t bother to introduce herself, never said a word to say us except after pushing a series of buttons said, it’s the compressor,
“Will take a week or two for it to come in.”when I asked her a question , she was rude. This was witness by me, my dad and my dads caregiver..I could go into detail what she said or you can call me. I will be done with the dentist Monday after 11:30, which I will be going by Lowe’s to inform them of my grievance and request they replace the refrigerator/ freeze or send a loaner so we are not selecting our dinner meats from the neighbors since it has been well over 4 weeks. ave to use this business because of warranty, however still over 4 weeks with out a fridge/freezer that works. I had a couple complaints and wanted to review with the owner before being forced to leave a bad review. I left a message with my name and number two days ago.. apparently he is not concern enough about his clients to even call back. I confirmed with receptionist that she had given him my name and number. Would not recommend this company and plan on writing a letter to Lowe’s.

We had a 3,5 years of nightmare with our Samsung washing machine which was under warranty. Several technicians came, problem wasn't fixed. Finally, Gabes sent to us Heather. It was a blessing: she is a very competent, knowledgeable, highly professional person. She is very nice to communicate too. Heather carefully listen our complaints, checked machine, immediately called to Samsung company, determined what kind of parts must be replaced and told us to wait 2-3 business days till everything will be fixed. Nice and easy, very professionally. The rest of the story was even better. Replacing the parts wasn't cost efficient for warranty company, so they replaced whole machine. The end of nightmare!!! Thank you, Heather, so very much for excellent job you do, that turns your clients from miserable to happy ones! Have a wonderful holidays!

Sam C. came out today to fix my Samsung TV. He was prompt, courteous, knowledgeable and very friendly. He immediately put my mind to ease about whether this would be a good experience with an unknown repair tech. He was careful to cover work areas with padded quilts. Even though we chatted throughout his visit, he was fast and efficient in his work and in a very short time had my TV working like new again. I will definitely use Gabe's Electronics the next time I need a repair, and I hope when I do that they send Sam out again. I would give him 10 stars if I could!

G. Norman
Shelbyville, TN

Chris East and Steven Delius from Gabe's Electronics made a service call to repair the ice maker in our Frigidaire refrigerator. It was under warranty with the manufacturer. They did a fantastic job! Not only were they courteous, but they were very technically proficient. In addition, they were very careful to make sure they did not cause a mess. It was a job well done. We highly recommend them!