Reviews of local pros in Knoxville, Tennessee

4.7 based on 14711 reviews Back to the listing
    5

    Visited in hopes to find good quality LVP flooring for my house remodel and these guys were great. Zach walked me around and helped me find/order exactly what I wanted. A new price increase was honored at the lower rate by management and more stock was ordered for my exact needs.
    When delivered I picked up and the guys helped me load it all into my truck.
    I would definitely recommend and will go back for future needs.

    5

    Contacted Mr. Appliance after another repair company couldn't fix our ice maker after 3 visits. They did a full diagnostic and determined that the board and the internal door wiring were not functioning. We replaced the ice maker with the other company for nothing. We need a new door, which costs more than many refrigerators. We appreciated the repairman's throroughness.

    Official response from representative 19.08.2026 14:36
    Tucker, thanks for giving us the opportunity to take a fresh look. While we know the outcome wasn’t the one anyone was hoping for, we’re glad you left with a clear answer about what was going on. We appreciate your review. The Mr. Appliance Team
    2

    Came three times to repair or replace our ice maker. He started working with the wiring, then replaced the ice maker. Hmmm, still no ice. He suggested the replacement ice maker could be bad, or maybe we need a new board. I asked him to skip replacing the ice maker again, and let us know when he has a new board. Never heard from him again.
    Got another company to come and in one visit they did a full diagnostic. The board and the internal door wiring were not functioning. We need a new door, which costs more than many refrigerators. We replaced the ice maker for nothing

    5

    We shopped at Home Depot before buying our microwave at Friedman's. Watch for hidden costs at HD which is one reason we didn't buy there.
    We were delighted with the whole process at Friedman's from sales to delivery. The microwave was ordered and arrived as promised. Matt and Sam delivered and installed our microwave with care and excellent communication and on time.
    Another plus, Friedman's takes care of the warranty and then out of warranty repairs. They also recycle your old microwave. We are very pleased with our purchase.

    Official response from representative 04.08.2026 13:24
    Thank you for the review and for choosing us for your new microwave, Liz. Come back any time.
    1

    Called for a problem with a clothes dryer and they sent a person our who had never worked on our make. The young man spent more time on his tablet than working on our machine. At the end of his session, he said he had no idea of the problem and left. Before he left, I asked if had ever worked on this make and model and he said no. They charged $173.71 with no idea how to help in any way. I called the manager (I believe she said her name was Megan, or something close to that) and asked if they felt this was good business practice to charge this much for no results. The manager said all their people are well trained and yes, she agreed this was their practice in serving their customers. Apparently, she doesn't know her staff very well.

    Will not be calling them again.... we wish the best for the rest of you if you plan on calling Mr. Appliance.

    Official response from representative 03.08.2026 11:44
    Doug, thank you for sharing your feedback. We’re sorry to hear you left feeling disappointed, especially as a longtime customer. Our technician thoroughly tested your dryer and diagnosed a failed heating element before providing a repair estimate, which was authorized prior to ordering the replacement part. Our technicians are professionally trained and work on a wide variety of appliance brands and models every day. While no technician sees every make and model on a regular basis, they have t…
    1

    Take your business ANYWHERE else! Mr. Appliance diagnosed an issue with my dryer and had to order the part which I was required to pay for up front. Over $500 for the full repair cost. They told me the part would be in within a week but they were only permitted to book follow up appointments a week out. As the repair appointment approached, they tried to cancel the repair because the part hadn't arrived by the morning before the scheduled appointment. They claimed they used FedEx but couldn't track the order. Then on the day the repair was scheduled, they called to say the part arrived damaged and they would need to reorder. I told them the part was available on the shelf at a local parts supplier but they said they only use OEM parts (which is what the local provider had). When I tried to call back with my decision, I learned there is no way to reach them directly. The only number provided is the scheduling line and they can only take a message and pass it along the to service department. Total run-around. They take your money but don't provide a means of direct communication. I will NEVER use this company again and suggest you avoid them as well.

    Official response from representative 03.08.2026 11:42
    Doug, thank you for taking the time to share your feedback. We’re disappointed to hear this repair did not go as expected, especially after you’ve been a longtime customer. We understand how frustrating it is to experience unexpected delays after authorizing a repair and paying for the replacement part. After diagnosing the dryer, our technician found that the heating element had failed and explained the recommended repair before any work was authorized. As with all of our customers, we also r…
    1

    Should have read the reviews before I called... paid $175 for "diagnostics" (aka literally nothing). Found a local guy who came out and replaced a pinched valve. So now I have paid more than $400. When I called the office, they told me they could maybe refund me $20. It's laughable.

    Official response from representative 30.06.2026 16:36
    Olivia, we're sorry to hear that your experience did not meet your expectations. Based on the name provided with this review, we have not been able to identify a customer or service appointment in our records. If this review is intended for our location, we'd welcome the opportunity to learn more and better understand your concerns. Our goal is always to provide an accurate diagnosis and honest repair recommendations so customers can make informed decisions about the best path forward. We appre…
    1

    The guy told me that it could be a particular board but it may be the other one. He then told me that it was working. After he left I tried it and it was not working. The amount they quoted was as much as replacing the washer. I called the company that GE recommends and he actually diagnosed the problem and it was the board. It was half the cost of Mr. Appliance plus fund that the lock was broken. Don't bother with them!

    Official response from representative 30.06.2026 11:51
    Sandra, we're sorry to hear that your experience did not meet your expectations. Based on the name provided with this review, we have not been able to identify your service appointment in our records. If this review is intended for our location, we'd welcome the opportunity to learn more and better understand your concerns. Our goal is always to provide an accurate diagnosis along with honest repair recommendations so customers can make the decision that is best for them. We appreciate your fee…
    5

    Really great experience! They completed the job in 2 days. Was very accommodating and met my needs! Would recommend for anyone who needs work done in a short time span.

    5

    Concrete Solutions just completed a stamped concrete pool area for us and the craftsmanship was w
    Second to none. I look forward to the next job.

    We definitely recommend them!

    5

    Just did my driveway and they did an excellent job. 5 stars on quality and craftmanship. Really made my house look better. Highly recommend if you need concrete work.

    4

    The owner was very prompt with a visit to determine an estimate and very quick to schedule, excavate, and frame for a replacement driveway, sidewalk, patio. I prefer phonecalls to texts, contracts to verbal agreements, immediate paper receipts upon payments and quick cleanup for any rubble or splatter left behind but they were working under duress from weather issues and unexpected power outages and other utility problems that week. Complaints met with a revisit and repairs. The young men were VERY hardworking and accepted suggestions when made.

    5

    They did such an amazing job on our driveway very reliable i would give 10 stars if I could

    5

    You all did an awesome job on my driveway and steps to my front porch! Very reasonable on pricing for their labor! You and your crew did a great job to get the job done!

    5

    Jesus and his crew did an excellent job for us. We would highly recommend him for any and all of your concrete projects large or small.

    5

    Great experience on a diffucult residential driveway project with a sharp angle down from road and sidewalk. High quality work, spotted things other contractors didnt. Great communication throughout, very punctual, project was scheduled and completed very quickly after I reached out. Highly recommended!

    5

    Silverio responded to my request for quote immediately. He showed up with 30 min of my phone call and he is team started the next day and we’re completed within 2 days. Amazing quality and service. I will be using them againZ

    5

    Great price! Excellent work! Friendly people. Recommend them!

    5

    Prompt and professional work. Got the concrete poured in a timely manner, even with dodging bad weather. Did a great job widening a small concrete parking lot and replacing two sidewalks that were quite an eyesore. Fair pricing too.

    5

    Silverio and his guys were excellent to work with. He was always prompt to either answer or return my calls, stuck to his schedule, and was very friendly. His pricing was very reasonable compared to others when I was gathering estimates for our new driveway. I encourage anyone who is needing a concrete job to strongly consider Silverio and Concrete Solutions MTZ. Highly recommend!

    5

    Amazing service! I called and they came out the same day to quote. Then they showed up two days later to start. Fantastic customer service and very reasonable pricing. I highly recommend!